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Business Profile

Collections Agencies

ACS Inc. (Phony Debt Collector)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for ACS Inc. (Phony Debt Collector)'s headquarters and its corporate-owned locations. To view all corporate locations, see

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ACS Inc. (Phony Debt Collector) has 14 locations, listed below.

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    Customer Complaints Summary

    • 159 total complaints in the last 3 years.
    • 7 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/28/2023

      Type:Service or Repair Issues
      Status:
      UnpursuableMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ASC, LLC has been calling me multiple times per day. If I answer, no one is on the other line. The calls come from many different numbers. If I block one, another call comes in from a different number.ASC, LLC is a phony company that is probably phishing. I no longer answer the calls but they just keep coming.Please help.Thank you.
    • Initial Complaint

      Date:04/28/2023

      Type:Billing Issues
      Status:
      UnpursuableMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ASC, LLC calls me several times a day from different phone numbers and I want them to stop. I don't know who they are and I never requested for them to call me.Thank you
    • Initial Complaint

      Date:04/28/2023

      Type:Customer Service Issues
      Status:
      UnpursuableMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business calls me 20 to 25 times a day. I have repeatedly asked them to stop calling me. I block them and then they call me from other numbers. Please have them stop contacting me.
    • Initial Complaint

      Date:04/26/2023

      Type:Billing Issues
      Status:
      UnpursuableMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company calls me from multiple numbers approximately 15 times per day. It is harassment and needs to stop immediately! I have never heard of them and never did business with them. I have blocked their number and it continues. I work at home and it disrupts my day. The government needs to step in and stop companies like this nuisance company from harassing citizens in their home with constant calls such as these.
    • Initial Complaint

      Date:04/25/2023

      Type:Billing Issues
      Status:
      UnpursuableMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is what they keep emailing me and I've never taken a loan for nothing!!!!The company won't provide any black or white. While applying for these loan companies have not requested any paperwork from your side, however if you are requesting it we can simply forward the legal consequences. Soon you will receive the court summons at your doorstep and thereafter we are not able to help you out.This is your last and final chance to settle this case. If you don't take it seriously we have to take hard steps against you. And talking about the proof we have sent you several notifications to your address but you didn't reply yet. From now on we can't send you anything. If you are willing to resolve your case then you have to pay your debt back to the company and thereafter we will send you the Payment Receipt stating that your account is paid in full with zero balance.Do revert ASAP.Best Wishes.*************************(Accounts Manager)On Mon, Apr 24, 2023, 11:57 AM NATIONAL_DEBT COLLECTION <*****************************************> wrote:Under the ***** Act of ** Govt, you are found to be the debt defaulter of my Client ACE CASH. Now the company has decided to put this case in the Court House. As Attorney, I am sending you some Case related details and within seven to ten days you will get the court paper at your doorstep.Court House Address : ************* Courthouse ********************************************************************* Total Fees $3250.00 (Including Court Fees, Attorney Taxes and Loan Amount with Interest)PAYMENT DUE- $680.00 TODAY ONLY Case File :- SSSS-****** PS. In Next 72 Hours, Court Summons Copy will forward to you and the nearest Police Station.Regards,ACS LEGAL DEPARTMENT
    • Initial Complaint

      Date:04/25/2023

      Type:Billing Issues
      Status:
      UnpursuableMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Getting phoney emails from people claiming to be from acs legal debt collection they are saying I have a court day of may 3rd next month in court but don't say where or anything these are big time scammers I got the email this morning saying I owed money to a advance cash loan company this is not true these people need to be stopped ASAP
    • Initial Complaint

      Date:04/25/2023

      Type:Billing Issues
      Status:
      UnpursuableMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Calling multiple times per day
    • Initial Complaint

      Date:04/24/2023

      Type:Customer Service Issues
      Status:
      UnpursuableMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been getting multiple calls per day for months now from a company that shows up as ASC, LLC on my cell phone. Will come from many different numbers. They start the call by asking about coverage on my vehicle. I have asked them over 20 times to take me off the call list. I have also blocked all the numbers they call from but then just comes up again from a different number. Needless to say this is very disruptive in my personal and professional life. Here are some of the numbers the calls have came as: *****************-222-4581, ************, ************, ************, ************, ************, ************, ************, ************, ************, ************, ************, ************, ************, ************, ************, ************, ************, ************, ************, ************, ************. I could go on and on. When you try to call back I get a message that says ******* Wireless. Your call cannot be completed as dialed.
    • Initial Complaint

      Date:04/19/2023

      Type:Billing Issues
      Status:
      UnpursuableMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ASC, LLC calls me several times a day from different phone numbers and I want them to stop. I don't know who they are and I never requested for them to call me.Thank you,******
    • Initial Complaint

      Date:04/19/2023

      Type:Billing Issues
      Status:
      UnpursuableMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Phone calls multiple times a day from different area codes. I did not give them my phone number.

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