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Business Profile

Collections Agencies

ACS Inc. (Phony Debt Collector)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for ACS Inc. (Phony Debt Collector)'s headquarters and its corporate-owned locations. To view all corporate locations, see

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ACS Inc. (Phony Debt Collector) has 14 locations, listed below.

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    Customer Complaints Summary

    • 159 total complaints in the last 3 years.
    • 7 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/29/2023

      Type:Customer Service Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Multiple phone calls a week and even sometimes in a day. I have blocked several numbers and still get calls. I have also asked to be put on "do not call" list but then a new number calls. They are asking about a warranty for a car I NEVER even owned?? I have no idea how to stop this but it is maddening. I am tired of them calling ten times a day.

    • Initial Complaint

      Date:03/28/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Scam from ACS Legal Department

    • Initial Complaint

      Date:03/24/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Multiple phone calls a day. I have blocked several numbers and still get calls. I have also asked to be put on "do not call" several times they still call.

    • Initial Complaint

      Date:03/24/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Every day I receive 5 to 6 spam calls even after Ive told multiple employees to please stop calling me because I do not have a 2010 or ************ ****** saying that my warranty company is up. Ive specified that I bought a new 2019 **** F150 and they still continue to call and tell me that my warranty is out of date.

    • Initial Complaint

      Date:03/24/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Mulitple daily phone calls from this conpany stating the name is vehicle warrenty service, i have gotten over 500 calls in the past month

    • Initial Complaint

      Date:03/23/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Not sure what date I took the loan out for a specific company (Cash Net USA), but idk who they sold my account to. I took out a loan back in 2020 and had been making payments, but I couldn't continue to make them due to not working. I've tried calling the company and letting them know, but they had been harassing me ever since. I'll get calls before I even wake up & while I'm at work and it's very annoying. I received an email for an arrest warrant and I didn't know whether the email was true or not. I would like to be compensated for all the harassment I had to endure for the past 2 years from them. The picture I provided has the case number and amount.

    • Initial Complaint

      Date:03/23/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was contacted through my personal email. with threats of arrest and wage garnishments. A copy of the email is attached. This truly made me tremble. I was extremely nervous. I paused in my urgency to settle this situation. I took a few breaths and decide to search this company. I discovered that this is there normal motifs operates a scare tactic they use to get you nervous and send them money they have no rights too. please investigate this company.

    • Initial Complaint

      Date:03/22/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ASC, LLC has been spam calling me about extended auto warranty from multiple numbers ************ is the most recent number but they've also call from *****************-224-8966, ************, ************, ************, ************ and multiple other numbers

    • Initial Complaint

      Date:03/21/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive several calls a week from various numbers, but all showing up as ASC, LLC on my caller I.D. They are calling about an extended warranty on my vehicle. I have asked numerous times to be removed from their call list and been assured every time that I will not be called again. This has been going on for months. These are the numbers that have called just in the last week, *****************-712-5935, ************, and ************.

    • Initial Complaint

      Date:03/20/2023

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Multiple phone calls a week and even sometimes in a day. I have blocked several numbers and still get calls. I have also asked to be put on "do not call" list but then a new number calls. They are asking about a warranty for a car I NEVER even owned?? I have no idea how to stop this but it is maddening.

    ACS Inc. (Phony Debt Collector) is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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