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Business Profile

Moving Companies

International Van Lines
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.3

Average of 129 Customer Reviews

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Review Details

  • StevenJohnson55

    Date: 11/22/2022

    Oliver is Wonderful! he provided a quote on moving, was knowledgeable, and provided many tips for saving money and proper packing. Excellent advice - I wouldn't hesitate to recommend his services.

  • James B

    Date: 11/18/2022

    They genuinely were efficient. These men meant business. Nothing was ignored by the four movers who got here to work at such an incredible hourly rate. Even their trucks were pretty reasonably priced to hire. I was thrilled to see how all the stuff was wrapped flawlessly and loaded into the trucks. They arrived at the scheduled time. I recommend them because they deliver everywhere in the country. Plus, they kept the moving fee in the quoted amount, which was great!

  • Roger K

    Date: 11/11/2022

    We recently contracted with International Van Lines (IVL) to move our belongings from Texas to Washington State. We chose IVL based on positive reviews found on what we believed to be reputable websites such as Forbes. In retrospect, I wish we had also checked the BBB website. IVL subcontracted the move to American Knights Moving, stating that it was their preferred carrier, and we hold both companies responsible for what turned out to be a disastrous experience. Based on reviews on the BBB website, moves performed directly by IVL appear to be fine. The major issues appear to arise with long-distance moves by its subcontractors and our experience is right in line with others who have provided negative feedback or filed complaints. For these reasons we cannot recommend IVL for such moves.

  • Anthony P

    Date: 11/08/2022

    They did fantastic work on a tricky move carrying everything up three flights of stairs in the new place and assembling the furniture. They did it all and were friendly and very professional.

  • Michael A

    Date: 11/04/2022

    I hired them to store my stuff and then move it to my apartment in MA! They came on time. They had all the right materials to pack and wrap my belongings. They were speedy and efficient. When they moved my things to MA, nothing was broken, and everything was well cared for!

  • Andy B

    Date: 10/26/2022

    Xander and his team were fantastic! They were very professional and friendly and wore masks the entire time, which was great given the current Covid environment.

  • Robert H

    Date: 10/24/2022

    They completed the move quickly and efficiently. Made a move easy and stress-free. Happy to work with them. Can't wait to use them again.

  • Brian H

    Date: 10/20/2022

    They have everything: insurance, endless tape and patience, and a genuinely lovely, helpful crew. Go ahead and pick International Van Lines - you won't be disappointed.

  • Eric P

    Date: 10/19/2022

    I chose them because they were middle of the road quote. As anticipated the final bill was exactly double the initial quote. As anticipated the shipment was delayed. They actually lost track of our trailer and it took them a week to track it down. Their customer service is terrible, they are borderline rude and their system is set up to NEVER take a call it appears. Most email inquiries were replied to with a cut and paste from a web FAQ page. Their excuse is always, "You're 1 of 30,000 people we're" moving... No major damage to household goods however they put together a parts box for everything they disassembled that didn't make it on the load so half my furniture couldn't be put together. Since nothing is broken, they won't take responsibility for it so I am on my own to figure out how to put my furniture together with after market hardware. 3rd mover I've used in 12 years, they are BY FAR the worst.

  • Richard D

    Date: 10/11/2022

    These guys get it. They work fast, and they know what they're doing. **************** must be experienced in person to understand how good it is. It's impressive given the nature of the work. I highly recommend this company.

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