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Business Profile

Health and Wellness

Great HealthWorks, Inc.

Reviews

Customer Review Ratings

4.71/5 stars

Average of 550 Customer Reviews

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Review Details

  • Review fromWayne B

    Date: 09/14/2023

    1 star
    This company advertises that they make the OmegaXL product using the New Zealand Green ****** Mussel. That statement is total ******* the entire production last year was ****** tons.That entire production was mostly consumed by the New Zeaanders themselves, leaving nothing for export to Great Health Works.How can a company say that they make millions of bottles of OmegaXL using New Zealand Green ****** Mussels when they can't get a supply to do that?I will never use this company product due to all the complaints registered with the ******* BBB.I would advise anyone considering this product, to think twice about that thought!!!!!
  • Review fromMentor H

    Date: 09/13/2023

    5 stars

    Mentor H

    Date: 09/13/2023

    Great service from the costumer service ***** thank you wish you all the best

    Great HealthWorks, Inc.

    Date: 09/18/2023

    Hello,
    We appreciate you sharing your experience with us, and we are always delighted to be of assistance.
    Thank you!
    Great Healthworks
  • Review fromAmy O

    Date: 09/13/2023

    5 stars

    Amy O

    Date: 09/13/2023

    ***** was very helpful and in a short amount of time. Very glad for their help today!

    Great HealthWorks, Inc.

    Date: 09/18/2023

    Hello,
    We appreciate you sharing your experience with us, and we are always delighted to be of assistance.
    Thank you!
    Great Healthworks
  • Review fromCarolyn S

    Date: 09/12/2023

    5 stars

    Carolyn S

    Date: 09/12/2023

    ****************** chatted with *********** on line. He most helpful. He was able to answer my questions and resolve my issue. However, I did call this morning and left a call back number. No one called back. That is not acceptable customer service. There is no way the call queue was that long.

    Great HealthWorks, Inc.

    Date: 09/18/2023

    Hello *******,

    We're pleased to hear that you had a positive experience with our chat representative.We apologize for the delayed callback this morning; that's not the level of service we aim to provide. We'll review our processes to ensure this doesn't happen again in the future. Your satisfaction is important to us.

    Great HealthWorks

    Great HealthWorks, Inc.

    Date: 09/18/2023

    Hello *******,

    We're pleased to hear that you had a positive experience with our chat representative.We apologize for the delayed callback this morning; that's not the level of service we aim to provide. We'll review our processes to ensure this doesn't happen again in the future. Your satisfaction is important to us.

    Great HealthWorks

  • Review fromKim B

    Date: 09/12/2023

    5 stars

    Kim B

    Date: 09/12/2023

    ****** was very helpful. The wait time was a bit long. Would like the ability to login in to my account and modify it myself. Odd in this day and age that you can not maintain your own account. Love the product.

    Great HealthWorks, Inc.

    Date: 09/18/2023

    Hello ***,

    Thank you for your feedback.. We've heard your request, and we value your input. We have sent you a link to access your online portal, where you can make modifications to your account at your convenience. If you have any further questions or need assistance, please don't hesitate to reach out.

    Great HealthWorks

  • Review fromTim F

    Date: 09/12/2023

    1 star
    I do not know how they obtained my personal information but they were able to charge my bank account for more than $200.00 to purchase vitamins from them. In addition, if they still have any of my personal information, I want it removed from all of their records.
  • Review fromLeonor G

    Date: 09/12/2023

    5 stars

    Leonor G

    Date: 09/12/2023

    ****** was able to take care of what I wanted in a very professional manner. She has great customer service skills.

    Great HealthWorks, Inc.

    Date: 09/18/2023

    Hello,
    Thank you for taking the time to review and rate your experience with us. We appreciate you allowing us to assist you!
    Great Healthworks
  • Review fromHosea B

    Date: 09/12/2023

    5 stars

    Hosea B

    Date: 09/12/2023

    Excellent customer service from Mriam. Thank you for the quick response. I was able to cancel with no problem.

    Great HealthWorks, Inc.

    Date: 09/18/2023

    Hello,
    Thank you for taking the time to review and rate your experience with us. We appreciate you allowing us to assist you!
    Great Healthworks
  • Review fromCorinne w

    Date: 09/11/2023

    5 stars

    Corinne w

    Date: 09/11/2023

    Help was given speedily and with friendly help and customer service

    Great HealthWorks, Inc.

    Date: 09/18/2023

    Hello,
    Thank you for taking the time to review and rate your experience with us. We appreciate you allowing us to assist you!
    Great Healthworks
  • Review fromEstelita N

    Date: 09/11/2023

    5 stars

    Estelita N

    Date: 09/11/2023

    Excellent customer service representative. Got the information I was looking for immediately. ***** rates AAA+ Thank you.

    Great HealthWorks, Inc.

    Date: 09/18/2023

    Hello,
    Thank you for taking the time to review and rate your experience with us. We appreciate you allowing us to assist you!
    Great Healthworks

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