Reviews
Customer Review Ratings
Average of 550 Customer Reviews
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Review fromClydie G
Date: 09/11/2023
5 starsClydie G
Date: 09/11/2023
************ was very helpful in resolving my issue. Great customer service!
Great HealthWorks, Inc.
Date: 09/18/2023
Hello,
Thank you for taking the time to review and rate your experience with us. We appreciate you allowing us to assist you!
Great HealthworksReview fromEsther O
Date: 09/08/2023
5 starsEsther O
Date: 09/08/2023
Great service and competent technician. Thank you very much Bobby.Great HealthWorks, Inc.
Date: 09/18/2023
Hello,
Thank you for taking the time to review and rate your experience with us. We appreciate you allowing us to assist you!
Great HealthworksReview fromJO B
Date: 09/07/2023
3 starsJO B
Date: 09/07/2023
Good product, Great service.. I tried to cancel subscription a few times and each time the company tried to accomodate me and give me more time to consume my product. At this time tho I am unable to continue my subscription and they cancelled it for me without a fuss. Appreciate the good service they have provided me.Great HealthWorks, Inc.
Date: 09/18/2023
Hello,
We're glad to hear you had a positive experience with our customer service team. If you ever decide to return, we'll be here to assist you. Your satisfaction is important to us.
Thanks,
Great HealthWorks
Review frombeverly s
Date: 09/07/2023
5 starsbeverly s
Date: 09/07/2023
***** b was helpfully friendly and did what I asked with no judgementGreat HealthWorks, Inc.
Date: 09/18/2023
Hello,
Thank you for taking the time to review and rate your experience with us. We appreciate you allowing us to assist you!
Great HealthworksReview fromSapp Family S
Date: 09/07/2023
5 starsSapp Family S
Date: 09/07/2023
****** is very self-efficient, knowledgeable, and skillful. I love Omega XLGreat HealthWorks, Inc.
Date: 09/18/2023
Hello,
Thank you for your positive feedback! We're delighted to hear about your interaction and that you love Omega XL. Your satisfaction is our priority.
Great HealthWorks
Review fromMargaret P
Date: 09/06/2023
5 starsMargaret P
Date: 09/06/2023
Good product but I could not afford it after all. The customer service person, *****, was prompt, courteous and offered options for me. In the end, I had to chose to cancel my subscription because of budgetary issues. ***** accommodated my request and did not pressure me to do something I did not want to do.Great HealthWorks, Inc.
Date: 09/18/2023
Hi ********,
Thank you for your feedback. We are glad to hear that you had a positive experience when connecting with our customer. We understand budgetary constraints can be challenging, and we're here to assist whenever you decide to return. Your satisfaction is important to us.
Thanks,
Great HealthWorksReview fromGenia T.
Date: 09/06/2023
5 starsGenia T.
Date: 09/06/2023
I wanted to cancel my subcription and Bobby was a gem at doing that for me, thank you for the great customer service!Great HealthWorks, Inc.
Date: 09/18/2023
Hello,
We appreciate you sharing your experience with us, and we are always delighted to be of assistance.
Thank you!
Great HealthworksReview fromANGELA L
Date: 08/31/2023
5 starsANGELA L
Date: 08/31/2023
Omega XL is an excellent product. The company has great customer service.Great HealthWorks, Inc.
Date: 09/05/2023
Hello ******,
We're delighted to hear that you find Omega XL to be an excellent product, and we take pride in providing great customer service. Your satisfaction is our top priority.
Thanks,
Great HealthWorks
Review fromSteve T
Date: 08/31/2023
1 starSteve T
Date: 08/31/2023
I tried the product and while some people have seen improved results I did not. The problem arose when I called and asked for my auto ship and my account be canceled. I am not sure if the gentleman did not understand me, or if this is the company's typical response, buy that was in July, 2023.August 28th i was sent an email from Omega XLststing my auto ship was being sent. The time stamp on the email was 11:28 August 28. On August 29 8:33 am, roughly 9 hours after their email and I wanted to know WHY the order was being sent. I was told my order had been suspended. I told this agent it was noy suppose to be suspended, but canceled. He had a dog and pony presentation and I eneded up telling him I wanted my whole order canceled. He said he would take care of it. I checked my email and found the refund was for the product, not the shipping and handling. Called today, and spoke with a woman and she told me they cannot return my shipping charges. I ask her why, because this order was according to me never supposed to be ******* in the first place. I finally had her check with a supervisor and he agreed to refund the shipping charges. It ended up I am still out $0.95. I finally agreed to this because the people they employ for custome service are overseas and I did not understand her very well. I am not sure this is the way a strong reputable company responds. As a result, I am out $0.95 for a product I did not order, and will return. Just be carefull if you ever try and cancel an autoship program with this company. I hope you have success with their product. I did notGreat HealthWorks, Inc.
Date: 09/07/2023
Thank you for your review. We appreciate you taking the time to share your feedback with us. We were able to review the account, and based on our records on May 30, 2023, you agreed to have the account deferred until August. On August 28, 2023, your shipments were resumed. We are happy to see that you have spoken to a representative and a full refund was processed as of September 5, 2023.Please allow 1-3 business days for processing. If you have any further questions or concerns, please don't hesitate to reach out to us at **************, and one of our agents will be more than happy to assist you in any way possible.Review fromNoelia M
Date: 08/31/2023
5 starsNoelia M
Date: 08/31/2023
***** was GREAT!!. Very patient and took care of my needs. Thanks ***** have a wonderful day??Great HealthWorks, Inc.
Date: 09/05/2023
Hello,
We appreciate you sharing your experience with us, and we are always delighted to be of assistance.
Thank you!
Great Healthworks
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