Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pet Services

PuppySpot Group, LLC

Reviews

This profile includes reviews for PuppySpot Group, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

PuppySpot Group, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.6/5 stars

    Average of 167 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromcynthia b

      Date: 07/26/2023

      5 stars
      PuppySpot walked us through the entire process from start to finish, and you know exactly how far your puppy is going along the wait for your baby to come home to you.The puppy we received was healthly and happy. We couldn't be happier with her.PuppySpot is expensive but well worth it.
    • Review fromjames g

      Date: 07/26/2023

      5 stars
      it was all it promised, CS service and support were very good, all promises were kept. I would use it again.
    • Review fromDaniel Z

      Date: 07/26/2023

      5 stars
      I had a very good experience with PuppySpot they delivered my puppy when the said picked up from the airport with her little crate with water and her food in a packet for me after I sign to pick he up. With shot records included. Plus puppyspot sent some item for ****** before she arrived yes she cost a little but she worth it along with AKC paperwork. I would buy again from PuppySpot
    • Review fromKrissy R

      Date: 07/26/2023

      5 stars
      Such a fabulous experience! I found a beautiful puppy on PuppySpot and did some research on the site before I even considered buying her. Everything looked good so I went for it. Communication was excellent. We arrived our pup on-time and in perfect condition. The breeder called us the day we got her to give us their contact information in case we had any questions. I have already told everyone who asks that I got her at PuppySpot!
    • Review fromJoel S

      Date: 07/26/2023

      1 star
      These are money grubbing slimy dog brokers. They dont care about the dogs at all and they dont care about the customer once the deal is paid and they have the money. Prior to a closed sale, they talk like they care about the dog and make promises of customer services that they do not follow through on. I will never use their services again and encourage others to avoid. It would be best if they went out of business.
    • Review fromSharon L

      Date: 07/26/2023

      5 stars
      *************. Found PuppySpot easy to deal with, available with information and on target with delivery. My puppy arrived clean and happy. Had her checked out with local vet the day she arrived and she had no apparent problems. She has been with us now for 4 months and is healthy, well adjusted and overall a dog of fine temperament. Dont know if we were just lucky that everything to do with PuppySpot went smoothly and as promised or that they are as reputable a business as they claim to be.
    • Review fromKimberly D

      Date: 07/26/2023

      4 stars
      I was concerned about not getting breeder contact information in advance of getting our puppy. Honestly, Im still sheepish telling people how I got our puppy. On the other hand, our dog is the most wonderful dog Ive ever known so far and people outside of my family keep saying he is the cutest dog they have ever seen and he should be a therapy dog. So smart, so happy, so loving. Very gentle meeting strangers and good at playing with different dogs on the level they want to be played with. No anxiety issues. He was antigen positive for giardia and positive for a parasite when we got him, but very happy and healthy otherwise and we didnt have issues treating it. I am not claiming that every dog PuppySpot vends is mentally and physically healthy, but just giving my experience. If I did it again, I would try to find a local breeder, but honestly they are a huge pain to deal with too. I dont regret getting our dog in any way at this point.
    • Review fromRichard J

      Date: 07/26/2023

      5 stars
      Love working with Puppy spot, they were excellent in helping me find my loving dog
    • Review fromTobby m

      Date: 07/26/2023

      4 stars
      Love the Dog, He was hard to potty train because they use puppy pads and he thinks all rugs are puppy pads. Like any Puppy you have to do your part in training. He's been great and I wouldn't trade him for anything.
    • Review fromSandra P

      Date: 07/26/2023

      5 stars
      I had a wonderful experience with PuppySpot. The puppy came from a reputable breeder of Cocker Spaniels and the delivery was excellent. The puppy is friendly, even temperament, loves kids and and other dogs, and cats. I got a kitten a week after receiving the puppy and they are best friends.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.