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Average of 54 Customer Reviews
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Review fromJim P
Date: 03/28/2024
5 starsJim P
Date: 03/28/2024
We needed to make a sudden move from the Chicago area to Columbia, South Carolina. I started a Google search and John from Agility Van Lines responded. How fortunate I was. John walked me through the process, made a video walk through estimate and continued to follow up with me, setting a move date. The Friday before the move, Shane, the President, called confirmed timing, did another video walk through, and accurately corrected the cost estimate. There were no variations after that, the estimate was right on the mark. The day before our move ,the Crew Chief, Daniel, called to confirm arrival timing. He and his crew arrived exactly on time and started loading. The condominium that I was moving out of had restrictions on elevator use for timing move outs and Daniel and crew had to locate a motel, stay over night, and return the next day to complete loading: there was no additional charge to me for this problem. The crew, employed by Agility, worked amazingly well together, departing our facility at about noon. The same crew stays with the truck and loads and unloads. They made it to Columbia Wednesday evening and were at our new location bright and early Thursday morning. They were as efficient unloading as they were loading. Boxes were all marked at loading time and put in the proper rooms when unloaded. This was the sixth move in our lifetime and Agility was by FAR the best company we have ever worked with! I cannot say enough good about the preparation, planning, and followup that I experienced with Agility prior to our move, how well the crew worked together packing and loading, and the timing of delivery at the other end. I can and have highly recommended Agility to several others.
Agility Van Lines, Inc.
Date: 03/29/2024
***,
We are delighted to hear that your experience with Agility Van Lines was truly exceptional!
It's fantastic to hear that the coordination on the front end with **** was seamless. Thank you sharing your kind words about our team members ********************** and ****.
Thank you for sharing your glowing review and recommendation.
It was a pleasure to work with you and we hope to be of service again in the future!
Review fromMichal H
Date: 03/17/2024
5 starsMichal H
Date: 03/17/2024
Shane and his team were professional , helpful, and very concerned with customer satisfactionAgility Van Lines, Inc.
Date: 05/04/2024
*******,
Thank you for taking the time to post about your experience with Agility Van Lines! It was a pleasure to be of assistance to you!
Review fromTatiana R
Date: 03/14/2024
5 starsTatiana R
Date: 03/14/2024
Agility was a pleasure to work with. Communication was excellent throughout the process with Shane, the owner as well as our moving team of Jean, Jahfari, and Victor. The team was professional, friendly, and efficient. We would use them again should the need arise.Agility Van Lines, Inc.
Date: 05/04/2024
*******,
Thank you for sharing your feedback about your experience with ****, ******* and ******. We are delighted to hear that you were pleased with our services. If we can be of any assistance in the future, please don't hesitate to reach out!
Review fromNora K
Date: 01/15/2024
5 starsNora K
Date: 01/15/2024
Everyone from the owner ***** to our moving team ****** and ****** were very professional, kind, respectful, hard working, responsive and trustworthy! I have moved 12 timesyour company is the BEST I have ever experienced. Communication is top notch! I HIGHLY recommend Agility Van Lines. Thank you!Agility Van Lines, Inc.
Date: 01/17/2024
****,
We are delighted to read that out of 12 moves Agility Van Lines provided you with the best moving experience you have had yet! Thank you for your kind words about ****** and ******. They will be recognized for a job well done!
Review fromNina I
Date: 01/06/2024
5 starsNina I
Date: 01/06/2024
Very professional , polite and hard working crew. ****************** and ******* did a great job in my 3 day move from ** to MD. They ended up having to finish in the middle of a snow storm and they still did it with patience and hard work.Highly recommended! Thank you guys!Agility Van Lines, Inc.
Date: 01/09/2024
****,
It's wonderful to hear that ****, ****, and ******* from Agility Van Lines provided you with such professional, polite, and hard-working service during your 3-day move from ** to MD. Moving can be challenging, especially in adverse weather conditions, so their dedication and patience are certainly commendable. Thank you for sharing your positive experience and recommending them. If you have any more feedback or need assistance in the future, don't hesitate to reach out. Safe travels and settling into your new home!
Review fromPalak C
Date: 12/31/2023
5 starsPalak C
Date: 12/31/2023
Highly recommend them! Great staff and they always keep you in the loop.Agility Van Lines, Inc.
Date: 01/02/2024
*****,
Thank you for your business and review! We hope to be of assistance to you again in the future!
Agility Van Lines, Inc.
Date: 01/02/2024
*****,
Thank you for your business and review! We hope to be of assistance to you again in the future.
Review fromHPMW1AW
Date: 12/16/2023
5 starsHPMW1AW
Date: 12/16/2023
If you need to hire a mover, then look no further!! Stop the search! Pass GO and collect $200 ($6992 today)!! You have found the company to use! AGILITY VAN LINES!!!! They are the most honest and trustworthy moving company I have ever found. EVERYTHING is spelled out in the contract. Read it and understand it. There are NO SURPRISES!! DO NOT skimp on the square footage. If you are moving an entire house with many things BUY THE WHOLE TRUCK SPACE!! Don't be left at the altar!! Nothing is worse than having to scramble because you do not have enough square footage to fit your massive GI JOE, BARBIE or GOMER PYLE BOOT CAMP diorama collection on the van!!! DO NOT lock the barn door after the horse is three counties away!!! We moved from Massachusetts to South Carolina WITHOUT ONE PROBLEM. Our stuff was there in 3 days. When you buy the whole van, there are no long wait (5-10 days or more) for your stuff to arrive. Going Commando for a day or two is bad enough. Imagine 5-10 days or more!! One last thing. Do not forget the wonderful and hard-working crew that helped you. Employees are what make a company prosper. I know Shane and all the other great people at Agility appreciate them. It's now your turn. Show them that they are appreciated!! Go out and get some good sandwiches, pizza or even a BBQ for them!! ALSO, give them each a GREAT gratuity. Personally, I recommend a crisp new FRANKLIN for each!!!! Thank You ALL at AGILITY!!!Agility Van Lines, Inc.
Date: 08/06/2024
*****,
Thank you for your glowing review of our company. ****** and crew will certainly be commended for a job well done. It was our pleasure to be of assistance to you.
Review fromShashidhar D
Date: 12/03/2023
5 starsShashidhar D
Date: 12/03/2023
This was our first time using a moving company, in fact our first ever move. We were nervous and dubious on every estimate, we've got. **** made our life easier by keeping all his promises throughout the move. He was honest, professional, and reasonable throughout. Estimation, pricing was all reasonable.We were still skeptic about the actual move execution, but what we experienced was beyond joyful. ***** and his team did an amazing job and made our move painless. They showed professionalism in every aspect of the move. Their cautiousness with loading/unloading, clear cut communication on their every move, and their friendly banter made us relaxed. Our whole experience with Agility Van Lines has been very pleasant. I would recommend Agility Van Lines for your moving needs.Agility Van Lines, Inc.
Date: 12/04/2023
Thank you so much for taking the time to share your experience with Agility Van Lines. We understand that moving can be a stressful experience, especially when it's your first time, and we're thrilled to hear that we could make it easier for you.
It's heartening to know that **** and the team were able to live up to their promises and provide an honest, professional, and reasonable service from the estimation to the actual move execution. We pride ourselves on delivering transparent and fair pricing, and we're glad you found it reasonable.
We're especially delighted to hear about your positive experience with ***** and the moving team. Their commitment to professionalism, careful handling of your belongings during loading and unloading, and clear communication are the values we strive to maintain. It's fantastic to know that their friendly banter helped create a relaxed atmosphere during what can be a tense time.
We appreciate your trust in Agility Van Lines for your moving needs, and we're grateful for the opportunity to assist you in making your move as smooth as possible. If you ever need our services again or if you have friends and family looking for a reliable moving company, we would be honored to assist.
Thank you once again for choosing Agility Van Lines. We wish you all the best in your new home!Review fromLaurel N
Date: 11/29/2023
4 starsLaurel N
Date: 11/29/2023
**** was very helpful educating me in the process of choosing a moving company. He was quick to respond to my emails and phone calls whenever I had questions.Agility Van Lines, Inc.
Date: 12/01/2023
******,
Thank you for taking the time to post your feedback about your experience with ****. We hope to be of assistance in the future!
Review fromMark W
Date: 11/14/2023
5 starsMark W
Date: 11/14/2023
Agility did a great job moving my elderly parent from Florida to New England. Working with the staff was pleasant and straightforward. They explained the process to us, and stuck to it. The movers were pleasant, efficient, and respectful of us and our belongings. The whole process was amazingly stress-free. Couldn’t ask for more.Agility Van Lines, Inc.
Date: 11/18/2023
Thank you for sharing your positive experience with Agility during your parent's move from ******* to ***********! We're delighted to hear that our staff made the process pleasant and straightforward, and that the movers were efficient and respectful. It's wonderful to know that we could contribute to making the entire process stress-free for you. If you ever have more moving needs or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust and your kind words.
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