Reviews
Customer Review Ratings
Average of 185 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromPatricia A
Date: 08/08/2024
5 starsPatricia A
Date: 08/08/2024
ACA Group Law Firm provided excellent service. They explained the process and answered all of my questions. They were able to get my Timeshare canceled in a timely matter. I gave them five stars. Thank you.*******************************
ACA Group
Date: 08/20/2024
Dear ********************,
Thank you for your five-star review! Were delighted to hear that you had an excellent experience with ACA GROUP and that our team was able to answer all your questions and guide you through the process. Its great to know that we were able to cancel your timeshare in a timely manner.
Your kind words and recognition mean a lot to us. If you ever need assistance in the future, were here to help. Thank you again for choosing ACA GROUP!
Best regards,
ACA GROUP TEAMReview fromRay K
Date: 08/07/2024
5 starsRay K
Date: 08/07/2024
So far so good. Just beginning the process. Everyone has been professional and positive. I am cautiously optimistic. I will amend this rating as the case moves forward.ACA Group
Date: 08/20/2024
Dear **********,
Thank you for taking the time to share your initial experience with ACA GROUP! Were glad to hear that youve found our team to be professional and positive so far. Your cautious optimism is completely understandable, and were committed to delivering the best possible outcome as your case moves forward.
Well be here to support you every step of the way, and we appreciate your trust in us. Please dont hesitate to reach out if you have any questions or need assistance as we progress.
Best regards,
ACA GROUP TEAMReview fromPerry L
Date: 08/07/2024
5 starsPerry L
Date: 08/07/2024
I cannot express how thankful I am for these people at ACA. This law firm, and everyone involved have been sent to me from God above. I’m not kidding.I’m so glad That I don’t have to worry about this dilemma of a Timeshare Anymore, iit has been a very bad stress on me, and I will not have to pass it on to my family when I’m gone. Thanks to all of you guys I am for ever grateful PLACA Group
Date: 08/20/2024
Dear **************,
We are truly touched by your heartfelt review. Knowing that ACA GROUP could help relieve the burden of your timeshare and bring you peace of mind means the world to us. Its incredibly rewarding to hear that our teams efforts made such a positive impact on your life.
Thank you for your kind words and for placing your trust in us. Were grateful to have been a part of your journey, and were here for you if you ever need anything in the future.
Best regards,
ACA GROUP TEAMReview fromLu S
Date: 08/01/2024
5 starsLu S
Date: 08/01/2024
The ACA Group is amazing! They lifted the burden of terminating my timeshare from my shoulders and went to work right away. They were very thorough and always kept me informed during the process. In less time than I expected, they were successful in terminating the timeshare! Could not be happier!ACA Group
Date: 08/20/2024
Dear ********,
Thank you for your amazing review! Were so pleased to hear that ACA GROUP was able to lift the burden of your timeshare and achieve a successful termination faster than you expected. Its our goal to provide thorough, efficient service while keeping our clients well-informed, so your kind words mean a lot to us.
Were delighted that youre happy with the outcome! If you ever need assistance in the future, please dont hesitate to reach out.
Best regards,
ACA GROUP TEAMReview fromShelby W
Date: 07/29/2024
5 starsShelby W
Date: 07/29/2024
The ACA group succeeded in getting us out of our time share! You do pay a fee for their services but in the long run it is way less than paying yearly timeshare fees. They kept us posted every 90 days or less if something came up. I would highly recommend them!ACA Group
Date: 08/20/2024
Dear ****************,
Thank you so much for your fantastic review! Were thrilled to hear that ACA GROUP successfully helped you exit your timeshare. We understand that the fee for our services is an important consideration, and were glad you found it to be a worthwhile investment compared to those ongoing timeshare fees.
Keeping our clients informed every step of the way is a key part of our service, and its great to know that you appreciated our regular updates. Your recommendation means a lot to us!
If you ever need anything in the future, please feel free to reach out.
Best regards,
ACA GROUP TEAMReview fromOlga T
Date: 07/29/2024
5 starsOlga T
Date: 07/29/2024
The people were great. They explained everything in detail. Questions were answered to my satisfaction.Mailed in copies of all materials, called to verify that I sent them customer service person was pleasant and helpful.ACA Group
Date: 08/20/2024
Dear ************,
Thank you for your five-star review! Were thrilled to hear that our team was able to provide detailed explanations and answer all your questions to your satisfaction. Ensuring that our clients feel informed and supported is our top priority, so its wonderful to know that you had such a positive experience.
We truly appreciate your kind words and are here for you if you need any further assistance in the future.
Best regards,
ACA GROUP TEAMReview fromDr. James C L
Date: 07/12/2024
5 starsDr. James C L
Date: 07/12/2024
Very thorough review and discussion of options available. Success and guarantee of services. Analysis of my individual needs. Reasonable expectations explained. Quite reasonable costs. A definite Beacon of Hope for those who have been deceived into a bad Time Share "investment"ACA Group
Date: 08/20/2024
Dear ******************,
Thank you for your thoughtful and detailed review! We are delighted to hear that you found our review process thorough and that we could clearly explain your options. At ACA GROUP, we strive to provide tailored solutions and set reasonable expectations, so its wonderful to know that you felt supported and understood throughout the process.
We appreciate your kind words and are honored to be considered a "Beacon of Hope" for those facing challenging timeshare situations. If you ever need further assistance, please dont hesitate to reach out.
Best regards,
ACA GROUP TEAMReview fromSean M
Date: 07/11/2024
5 starsSean M
Date: 07/11/2024
From the beginning to the end, the ACA Group did exactly what they said they were going to do.....GET ME AND MY WIFE OUT OF OUR "REDICULOUS" TIMESHARE, What a relief !!! Thank you ACA Group.S&K M.ACA Group
Date: 08/20/2024
Dear ************,
Thank you for sharing your wonderful experience! We are so glad to hear that ACA GROUP could deliver on our promise and help you and your wife successfully exit your timeshare. Its always a relief to see our clients free from such burdens. Your satisfaction is our greatest reward.
If you ever need anything in the future, dont hesitate to reach out. Thank you again for trusting ACA GROUP!
Best regards,
ACA GROUP TEAMReview fromMari N
Date: 07/03/2024
5 starsMari N
Date: 07/03/2024
Excellent was kept updated I suggest people to take a look at aca group .ACA Group
Date: 08/20/2024
Dear ************,
Thank you so much for your kind words and for taking the time to leave us a five-star review! Were thrilled to hear that you had an excellent experience with ACA GROUP and that our team kept you well informed. Your suggestion for others to check us out means the world to us.
If you ever need anything in the future, please dont hesitate to reach out. Were here to help!
Best regards,
ACA GROUP TEAMReview fromTanisha A
Date: 06/26/2024
5 starsTanisha A
Date: 06/26/2024
ACA Group made the process of canceling my timeshare easier. It was worth it! I am so glad to be rid of my timeshare. The process did take time, but in the end I am glad I was patient and I am glad to be out of my timeshare.ACA Group
Date: 07/02/2024
Dear *******,
Thank you for your kind words and for sharing your experience with us! Were so pleased to hear that you found our process worthwhile and that youre relieved to be free from your timeshare obligations. Patience definitely pays off, and were glad that you stuck with us through the process to achieve the freedom you desired. Your satisfaction is our top priority, and your feedback is greatly appreciated.
If you ever need our services again or have friends and family who might, please dont hesitate to reach out. Thank you for choosing ACA Group!
Warm regards,
The ACA Group Team
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.