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Business Profile

Timeshare Cancellation

ACA Group

Headquarters

Reviews

Customer Review Ratings

4.72/5 stars

Average of 185 Customer Reviews

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Review Details

  • Review fromClifton H

    Date: 02/28/2023

    1 star
    This company has been calling me for quite a while trying to get me to use them to cancel my timeshare. After spending about an hour and a half in two different phone calls with them I asked to see a copy of the agreement I would be signing so I can review and get back to them in a couple of days. The representative refused to send the agreement and told me he wasn't sure who I was and for all they know I could work for the timeshare company. They want you to sign their agreement while you're on the phone with them. Seems like another timeshare presentation to me. The last agreement I signed in a hurry was the one for the timeshare I want to get dissolve. Seems a little fishy to me.
  • Review fromCatherine S

    Date: 02/21/2023

    5 stars
    Today we are celebrating the dissolution of our timeshare. We owe it all to ACA! I can't tell you what it means to not have to pay for something that we can't and don't use! We put our faith in this group and we got a call that it was ALL GONE! No more maintenance fees, no more phone calls about not enough points, or not available. We love ACA and they proved to us they could get the job done. The team that they put on our case were diligent and very good to work with. They kept us informed along the way so we never felt like we were out of the loop. If you like paying for your time ******************'t call them, but if you want to get rid of it like us-CALL THEM RIGHT AWAY!********************
  • Review fromPeggy M

    Date: 02/17/2023

    5 stars
    I am thankful for the ACA Group. They kept me informed and I felt much more comfortable than the first timeshare cancellation group I was with. Those crooks took our money and ran! I was ***** of of signing up for a second time but all is well! It is over! Thank you!
  • Review fromBrian R

    Date: 02/16/2023

    5 stars
    ACA Group was an amazing experience! They did all the work and didnt hound me with every little detail. Whenever they had substantial information, they notified me. Highly recommend ACA Group for exiting timeshare. Thank you!
  • Review fromJuan Carlos M

    Date: 02/08/2023

    5 stars
    Thank you ACA Group, when we had no hope we found it with you and for that we will always be grateful for your dedication and hard work. From all of us the Martinez Family
  • Review fromTim L

    Date: 11/23/2022

    5 stars
    I want to thank ACA group for the work they have done. I bought my timeshare over 30 years ago in ****** and used it for many years. The last few years we have been unable to use it, so I contacted a timeshare exit company and paid them thousands of dollars. The company went into bankruptcy and I lost all my money.., so I was VERY apprehensive about going through the process again. But after a lot of research I contacted ACA in August of 2021 and signed a contract with them .I had all my documents lost in a flood a few years ago and the whole process was completed with only a copy of my latest maintenance invoice . Less than a year later ACA had my ownership transferred and I am no longer the owner and am not responsible for any other fees from my resort. The staff at ACA were very pleasant and kept in constant communication with me.
    If you need to get rid of your timeshare, call ACA Group
  • Review fromMagdalena M

    Date: 11/16/2022

    5 stars

    Magdalena M

    Date: 11/16/2022

    **************************** ll/l6/2022 "TIMESHARE FREE" Thank you ACA Group for been so professional and honest. we are so happy that finally we got rid of the timeshare. Thank you for making the process easy and answered all the questions. We will highly recommended you.

    ACA Group

    Date: 11/18/2022

    Hello Maldonado Family! We want to personally thank you for your initial vote of confidence in our company and for allowing us to guide you to financial freedom from your Timeshare ownership. We also want to thank you for taking the time to share your experience with our company, this will hopefully help an uncertain timeshare owner to trust our company and our process and allow us to help them achieve financial freedom. Congratulations and welcome to Timeshare Freedom!!
  • Review fromMaureen B

    Date: 10/27/2022

    5 stars
    We purchased a time-share in the '80s not understanding that there was no way out even for our children. Many other practices of illegal selling were used on ** that we were not aware of. Luckily we contacted ACA group and learned about these practices and that we would be able to get rid of a financial burden. The people we dealt with at ACA were all professional and upbeat and once they had our time-share paperwork they followed through with everything they promised. They contacted ** every couple of months to give ** updates and always called back quickly if I had to call them. We started the process in April and didn't even receive the yearly maintenance bill in June. As of the end of October we are officially free of the time-share. I think the ACA group has done a fantastic job.
  • Review fromJim F

    Date: 10/24/2022

    5 stars
    They made the process easy and kept us informed at every step. When there was a question it was quickly answered.
  • Review fromJanice F

    Date: 10/13/2022

    5 stars
    It was a great experience working with the ACA Group to terminate our timeshare .Everyone we talked to was so nice and they did all the work. Thank you ACA Group. Sincerely ****** and *******

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