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Customer Review Ratings
Average of 185 Customer Reviews
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Review fromLisa C
Date: 11/15/2024
5 starsLisa C
Date: 11/15/2024
So far all good on my end Ready for this to be behind us
ACA Group
Date: 11/22/2024
Hi ****, Thank you for your feedback. Were glad to hear everything has been going well so far. Our team is working diligently to help you put this behind you as quickly as possible. If you have any questions or need updates, please dont hesitate to reach out. Thank you for trusting us with your case.Review fromLance R
Date: 10/30/2024
5 starsLance R
Date: 10/30/2024
I have disposed of a timeshare a couple of years ago and was not happy with the extra fees and lack of information. So when I needed to dispose of another timeshare I was very skeptical when picking another company.The ACA group was great. The plan and the fees they laid out in their agreement was exactly the way the transaction went. The fees for their services did not change. They kept me informed of the stages of the process and they got it completed in a shorter time than expected. What more can you ask for? I would recommend them to everyone disposing of a timeshare ***** *ACA Group
Date: 11/05/2024
Thank you *****, for sharing your positive experience with ACA Group! We're thrilled to hear that our team delivered exactly as promised, with straightforward fees and timely updates throughout the process. Knowing we could provide you with peace of mind and complete the transaction ahead of schedule means a lot to us. Thank you for recommending us to othersit truly makes a difference. If you ever need further assistance, were here to help!
Warm regards,
The ACA Group TeamReview fromMike T
Date: 10/25/2024
4 starsMike T
Date: 10/25/2024
Dealing with timeshare folks in general is stressful, espeally handing over money, but the ACA group made us feel the most safe and reassured during the process.ACA Group
Date: 11/05/2024
Hi ****,
We understand that dealing with timeshares can be stressful, and we're glad to know that we could make you feel safe and reassured throughout the process. Earning your trust means a lot to us, and we're here to support you every step of the way.
Thank you,
The ACA Group Team
Review fromJuan C
Date: 10/17/2024
5 starsJuan C
Date: 10/17/2024
It was a nightmare to be part of a timeshare. I'm happy to be out of that.ACA Group
Date: 10/24/2024
Hi ****,
Thank you for sharing your experience! Were so glad we could help you break free from the timeshare and put that difficult chapter behind you. Its great to hear youre relieved to be out of it. If you ever need any further assistance or know someone else who could use our help, dont hesitate to reach out. Wishing you all the best moving forward!
Best regards,
The ACA Group TeamReview fromDonna N
Date: 10/17/2024
5 starsDonna N
Date: 10/17/2024
I talked to **** at *** very knowledgeable felt like he cared about my problem and walked me through the process. Actually everyone was helpful and professionalACA Group
Date: 10/24/2024
Hi *****,
We're so glad to hear that **** and the entire *** team were able to assist you and provide the support you needed. We strive to offer both knowledge and care in everything we do, and it's wonderful to know that you felt well-guided throughout the process.
Best regards,
The ACA Group TeamReview fromCamille P
Date: 10/15/2024
5 starsCamille P
Date: 10/15/2024
LISTEN, if you are reading this then you already have thoughts about leaving your timeshare. The ACA group got me out of my timeshare within months AND I only had my timeshare for less than a year! Almost immediately upon returning home from a vacation that unfortunately got me in my timeshare, I started googling timeshares. The results were 99% negative. A few months later I was hit with a $1,000 overdue maintenance fee that I was never told about. I then reached out to the ACA group for more information. Someone contacted me and stayed on the phone while they connected me with financial services to assist in funding their services. I didn't have to put any money down and they walked me through the whole process. From there, minimal calls and a stress free process while the lawyers do all the work for you. The timeshare tried to impact my credit briefly but about 2 months after the ACA group got me out of my contract, ****, the timeshare debt was off my credit report and my credit score has been increasing! Do not procrastinate on this and pay that conniving timeshare any more money than what you already have. The more you wait, the more you lose. I truly feel FREE. You can't put a price on FREE. The ACA group just gave me a new lease on life.ACA Group
Date: 10/24/2024
Hi *******,
Thank you so much for sharing your detailed experience with ACA Group! We're thrilled to hear that we were able to help you quickly and efficiently exit your timeshare and bring you peace of mind. Your story highlights exactly why we do what we domaking sure our clients feel supported, informed, and ultimately free from the burdens of timeshare contracts. We're glad we could make the process stress-free for you, and it's wonderful to know that your credit score is improving as a result. Your kind words and encouragement will surely help others in similar situations. If you ever need anything in the future, don't hesitate to reach out. Congratulations on your new lease on life!
Best regards,
The ACA Group TeamReview fromChristopher Z
Date: 10/15/2024
5 starsChristopher Z
Date: 10/15/2024
We have been very pleased with the ACA Group and their services. They have been very professional, kept us informed every step of the way through this process.
We would highly recommend their services to anyone wishing to cancel their timeshare.ACA Group
Date: 10/24/2024
Hi ***********,
Thank you for sharing your positive experience! We're thrilled to hear that you were pleased with our services and the communication throughout the process. Keeping our clients informed every step of the way is something we prioritize, and it's great to know it made a difference for you. Your recommendation means a lot to us, and we're grateful for the trust you've placed in ACA Group.
Best regards,
The ACA Group TeamReview fromBarry B
Date: 10/10/2024
5 starsBarry B
Date: 10/10/2024
Excellent service, done with compassion and integrity. They were very helpful and diligent to help in all areas regarding exiting my timeshare. I'm a retired Marine and highly recommend them.ACA Group
Date: 10/24/2024
Hi *****,
We are truly honored to have had the opportunity to assist you, and it means a lot to us that you felt supported throughout the process. Compassion and integrity are values we hold dear, and we're glad to know they made a difference in your experience. Your service as a Marine is greatly appreciated, and we are grateful for your trust in ACA Group. If you ever need anything in the future, don't hesitate to reach out.
Best regards,
The ACA Group TeamReview fromLeigha G
Date: 10/02/2024
5 starsLeigha G
Date: 10/02/2024
Thank god for ACA - the process was easy and simple.ACA Group
Date: 10/11/2024
Hi ******,
Thank you for your kind words! We're so happy to hear that you found the process easy and simple. It was our pleasure to assist you.
Best regards,
ACA Group TeamReview fromSteve Z
Date: 10/01/2024
5 starsSteve Z
Date: 10/01/2024
ACA Group fulfilled their commitment to cancel my timeshare. No surprises or problems, it took about 18 months until it was complete. They provided regular updates on the process as promised. I'm very happy with their services and recommend them for anyone looking to exit their timeshareACA Group
Date: 10/11/2024
Hi *****,
Thank you so much for your thoughtful review! We're thrilled to hear that you're happy with the outcome and that the process met your expectations. Our team is committed to keeping clients informed every step of the way, and we're glad to have helped you achieve your timeshare exit. We truly appreciate your recommendation and are always here if you need anything in the future!
Best regards,
ACA Group Team
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