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Business Profile

Records Management

CE Broker

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.06/5 stars

Average of 31 Customer Reviews

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Review Details

  • Review fromMelanie T

    Date: 11/27/2023

    1 star
    I am moving from a state that does not offer CE Broker for RN licenses to one that requires CE Broker specifically. I have been trying for several months to access my account to begin transferring my CE credits prior to leaving my current job. I have over 60 credits that I very much do not want to be required to manually go in, print out and then individually self-report each one in order to not lose them. That is a HUGE inconvenience, especially when in the process of moving across the country. I have tried many different times to speak with customer service and I always receive the same response, basically, aww thats too bad. Be patient and wait. There is no empathy for the inconvenience that this causes and no understanding that it is ridiculous that one can be hired as a nurse with this license number yet a site meant to store information for the license is still clueless to its existence. Do better CE Broker.

    CE Broker

    Date: 11/28/2023

    Thank you for sharing your feedback with us. We are committed to providing exceptional service and always strive to improve. We would like to inform you that, due to the collaborative relationship between CE Broker and your regulatory agency, there may occasionally be a delay in processing your information after licensure. We apologize for any inconvenience this may have caused you. Our team is actively addressing the situation and will manually add your license number to our system. You should be able to create an account within the next business day or so.If you need further assistance, please feel free to call our support center at ************** or email us at ********************************** for further assistance and someone will be happy to help! Were open M-F 8am-8pm.
  • Review fromSean C

    Date: 08/17/2023

    1 star
    It's a CE transcript repository that I was required to use, but the system is broken and it keeps pushing users to "upgrade" to a paid service. When you put your CME info in, the system doesn't give you full credit, but has no basis for not doing so... Horrible product. Shameful.

    CE Broker

    Date: 08/18/2023

    We appreciate your feedback and strive to offer the best service possible. CE Broker offers three different levels of service. We have our free, basic account and two paid subscriptions. The free Basic account provides all the necessary tools for you to comply with your regulating entities' reporting requirements. Our paid subscriptions are strictly an option for an upgraded account experience. If you'd like us to directly assist you with some of your specific points, please feel free to call our support center at ************** or email us at ********************************** for further assistance and someone will be happy to help! We're open M-F 8am-8pm.
  • Review fromDawn L

    Date: 07/23/2023

    1 star
    Very poor accounting of CE's. Pressure is to charge you by holding your CE's hostage until you join.

    CE Broker

    Date: 07/24/2023

    We appreciate your feedback and strive to offer the best service possible. CE Broker offers three different levels of service. We have our free, basic account and two paid subscriptions. The free Basic account provides all the necessary tools for you to comply with your regulating entities' reporting requirements. Our paid subscriptions are strictly an option for an upgraded account experience. If you'd like us to directly assist you with your account or your CE compliance status, please feel free to call our support center at ************** or email us at ********************************** for further assistance and someone will be happy to help! We're open M-F 8am-8pm.
  • Review fromJes N

    Date: 06/21/2023

    1 star
    Complete scam. Took my money and refused to reverse the charges. I did not sign up for this. Ridiculous.

    CE Broker

    Date: 06/22/2023

    We appreciate your feedback and strive to offer the best service possible. CE Broker offers three different levels of service. We have our free, basic account and two paid subscriptions. The free Basic account provides all the necessary tools for you to comply with your regulating entities' reporting requirements. Our paid subscriptions are strictly an option for an upgraded account experience. If you'd like ** to directly assist you with your specific situation, please feel free to call our support center at ************** or email us at ********************************** for further assistance and someone will be happy to help! We're open M-F 8am-8pm.
  • Review fromAndrew A

    Date: 04/11/2023

    1 star
    The CEbroker website is a big scam. They do not clearly show you that you are on auto renewal for the next year (im not talking about the free 7 day trial), (I'm sure they hide it in the fine print). They have made lots of money off not telling people that they are on auto renewal. Make sure to cancel auto renewal as soon as you sign up because they sure wont remind you. Thieves.

    CE Broker

    Date: 04/12/2023

    We appreciate your feedback and strive to offer the best service possible. CE Broker offers three different levels of service. We have our free, basic account and two paid subscriptions. The free Basic account provides all the necessary tools for you to comply with your regulating entities' reporting requirements. Our paid subscriptions are strictly an option for an upgraded account experience. Upon signing up for one of our upgraded accounts, our auto-renew feature is activated on your account. This feature ensures that you will not have to worry about your annual subscription fee being paid on time to avoid a lapse in your Professional or Concierge account membership. You will get a notification via the email address on file approximately 30 days prior to your account auto-renewing as a reminder.We understand some of our clients do not want their accounts to automatically renew on your annual bill date. Due to this, the auto-renew feature can be turned off or canceled at any time with a few easy steps.If you'd like us to directly assist you with some of your specific points, please feel free to call our support center at ************** or email us at ********************************** for further assistance and someone will be happy to help! We're open M-F 8am-8pm.
  • Review fromAp A

    Date: 04/06/2023

    1 star
    Horrible this website is forced upon ******* professionals! The tracking of CEU's is inaccurate and flawed. I keep track of all of my renewals and certificates for my licenses. Despite this, CE Broker has not and will not allow a licensee to mail in CEU certificates! This business needs to be investigated thoroughly. Licensees should not be mandated to use this!!! Look at the reviews for this company, for ****'s sake. Something needs to be done here!

    CE Broker

    Date: 04/07/2023

    CE Broker is a continuing education tracking software system. We are currently partnered with over 130 licensing boards handling more than 350 professions, with more added monthly. If a professional holds a license we track, you are able to create an account and report any completed CE/CME via our self-reporting options. If you need assistance regarding how to self-report CE/CME to your CE Broker account, the CE Broker ************** is available ***************) Monday - Friday from 8 am - 8 pm.
  • Review fromAnton b

    Date: 12/24/2022

    1 star
    Horrible Site, and horrible system. Corruption at its best, they say , you don't have to subscribe, but if you don't, they will suffocate you asking you to do the same hours again. Every 2 years, I have to go through this night mare. SHAME ON STATE OF FLORIDA, THAT SAYS THEY FIGHT CORRUPTION, BUT THEY SELL OUT THEIR LICENSEES TO PRIVATE ENTITY.
  • Review fromPHILESHA S

    Date: 12/15/2022

    1 star
    absolute nightmare site is a waking nightmare and customer support even worst can't even register the two mandatory ce i took for renewal because the prompts are registering the ce provider though it's ON THE **** as approved I'm getting very ****** ! shame on ** for suggesting this site
  • Review fromAnna A

    Date: 11/14/2022

    1 star
    I am required by the *********** to report my CEs to this terrible website in order to keep my license. There is an "error" with my account that I have been trying to resolve for a month. It's very difficult to get someone on the phone, but even so, I have spoken to 3 different people and no one can seem to help. I keep being told that my problem has been submitted to IT. Well here I am less than a month away from the end of my renewal period and I am still unable to report CEs.
  • Review fromLisa T

    Date: 10/13/2022

    1 star
    This system is just awful! I've been trying to renew my license and upload courses but it can't find them/won't let me search. They are all ACPE approved and board certified. It should not be this difficult and I shouldn't have to do double the work. **** works just fine, Florida needs to partner with them and don't use this scam of a company. They want your money for something that should be free and easy to use since it's mandatory thru the state.

    CE Broker

    Date: 10/14/2022

    CE Broker is a continuing education tracking software system. We are currently partnered with over 130 licensing boards handling more than 350 professions, with more added monthly. If a professional holds a license we track, they can use our free basic account to log their completed education. If you have questions or need assistance, the CE Broker ************** is available ***************) Monday - Friday from 8 am - 8 pm.

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