Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer System Designers

Web.com Group Inc

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer System Designers.

Reviews

This profile includes reviews for Web.com Group Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Web.com Group Inc has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 57 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAnthony P

      Date: 11/22/2022

      1 star
      I have always had problems with Web.com. They did not cancel a webstore I created when I asked them to. After I complained twice, they finally shut the webstore down and gave me a refund. I created another webstie, and through miscommunication (on their part) shut down my new website and hurt my business. They said they would have it up again within a couple of days. They did not and so I canceled my services with them, permanently. They said they would give me a refund. They never did. I had to call back and they had no information on this and so I had to go through the cancellation **************** again. Whenever you call with a problem, you have to go through so many different offices and speak with several different people. One day I was on the phone speaking with 6 different people for hours. There is so much misinformation and confusion among all of these people. Info is not recorded and it's like the right hand doesn't know what the left hand is doing. Very unprofessional. If you ask to speak with a supervisor, it is like pulling teeth before they let you speak with one. I do not recommend Web.com for website building. The company has caused me so much grief.
    • Review fromMike U.

      Date: 10/07/2022

      1 star
      Horrible support *********** and ****** did not solve my problem gave me attitude and the run around. This company also illegal charged my credit card 600 dollar then lied about the charge but my credit card company confirmed

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.