We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Air Conditioning Contractors

Del-Air Heating, Air Conditioning, Plumbing And Electrical
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Del-Air Heating, Air Conditioning, Plumbing And Electrical's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Del-Air Heating, Air Conditioning, Plumbing And Electrical has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3.92

    Average of 247 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Randy W

      Date: 08/05/2024

      Our system stopped cooling. I contacted Del-Air and they responded and corrected the problem in a very timely manner. The technician was very knowledgeable and professional. Thank you Del-Air.

    • MO K

      Date: 08/04/2024

      ***************** was outstanding and great job ****. Hope to see you on next service. Thank you.

    • Neal M

      Date: 07/31/2024

      **************** makes promises Operations does not keep. Was quoted by ** $99.00 to have thermostat moved from outside wall to adjacent interior wall. Technician next morning did not want to move it but I confirmed it was to be moved. After 1.5 hours of taking temperature readings, measuring distances and talking on the phone with supervisor and Operations Manager he announced it would cost over $700.00 to move the thermostat. I noted that when they originally installed it it was mounted incorrectly on the outside wall and that was against the manufacturers directives per the installation manual. The Operations Manager lowered the cost to $350.00 which is still outrageous given the ** quote and the original installation error. They claimed the $99.00 quote from ** was only for the visit. We spent almost $18,000.00 on the original install and have provided multiple referrals and this is the disrespect given. Be very wary of anything DelAir says or does. I must add the tech was very courteous and professional in his communications as he passed along the terrible ** and ********************* information and decisions. Never again will DelAir we be a customer nor recommend them. Just the opposite, we will warn others of their dishonesty, shoddy work and misleading information they do not stand behind.

    • Barbara W

      Date: 07/31/2024

      I had Delair to come out and replace my air conditioning calling system. Mr. *********************** goes by K.C arrived on time he was very thorough cleaned up behind his self and very attention to detail. I really really enjoyed him in my home and he did an excellent job and getting my air conditioning up and running very respectful and I just want to say thank you for a wonderful job for being so kind for being so professional, and explained everything that he was doing and showed me things to look for on my air conditioning unit thank you, Mr. ************************ (***) he went above and beyond and that's what customer service is all about.

    • Rita A

      Date: 07/31/2024

      My air conditioner was working when Del Air arrived. The issue was with the upstairs unit. I was told that both units were bad and needed to be replaced. Both were low on Freon. I was quoted $44,000 for two three stage units.Not in my budget. I was told that both units had mold. My son had flushed out the upstairs unit, because we have had water in the base before, two days prior to the service call. We were told that the water was back. The salesman told me on the phone NOT to get another estimate. Very strange response indeed!I had another company come out to evaluate the situation.. I had no air conditioning for 6 days. The technician said that the lower unit was BONE DRY, and that he never had this issue after another company had serviced a system. He said that the situation was suspicious to him and it was to my son and myself. Meanwhile I kept getting texts from the salesman to the point that I called Del Air and asked them to contact him and have him stop texting me.. Surprisingly, the unit is working fine after 3 pounds of Freon.My son and I feel that we were misled by Del Air.. The main report was the mold issue per Del Air. I have respiratory issues and mold is a trigger word.No mold in the main level unit. The lighting system to reduce the mold is not necessary for the lower unit. I am grateful for ***************** for their honest feedback.

    • Holly M

      Date: 07/16/2024

      Holly M

      Date: 07/16/2024

      Fire alarms went off during instal if my new ac unit. **** told my husband in broken English that it wasn't his problem, that my ***** needed to deal with it himself and tech said he was leaving in the middle of install. The second person stayed and did the job for two. No instruction on how to set up a he thermostat. I figured it out myself. Then an hour later the screen went black and so said it was offline. Spent 20k for this!?? Horrible service and product!!! Said del air bought out ******* air. When I called del air back twice after my last issues the girl said I didnt exist in their database yet the person who sold me the unit said he was with del air!! HORRIBLE experience!!! ??

      Del-Air Heating, Air Conditioning, Plumbing And Electrical

      Date: 07/18/2024

      Dear Customer,
      We sincerely apologize for the distressing experience you encountered during your recent installation. Your feedback is deeply concerning to us, and we regret any inconvenience caused.
      Upon reviewing the details of your installation, it's clear that there were significant challenges, particularly with communication between our installers and yourselves. We understand the frustration and confusion this may have caused, especially given the sensitivity to noise.
      We did attempt to address these issues promptly by arranging for our service manager to explain the system and address your concerns. While we regret that the initial interaction did not meet your expectations, we are committed to improving our communication processes to better serve our customers.
      Regarding the technical issues experienced with your thermostat and the subsequent service visit, we apologize for any inconvenience caused. Our technician identified and corrected the loose wire, ensuring the system was functioning correctly.
      We value your feedback as it helps us improve our services. Please rest assured that we are investigating this matter internally to prevent similar situations in the future.
      Thank you for your patience and understanding. Should you have any further questions or require additional assistance, please do not hesitate to contact us directly.
      Sincerely,
      The Del-Air Team

    • Timothy F

      Date: 07/12/2024

      Timothy F

      Date: 07/12/2024

      Prompt , friendly and effective. I have the service contract. Well worth it in the FL heat. The team is responsive and get the job done.

      Del-Air Heating, Air Conditioning, Plumbing And Electrical

      Date: 07/15/2024

      Thank you, *******, for sharing your positive experience with Del-Air! We're delighted to hear that our team provided prompt, friendly, and effective service, especially in the Florida heat. We strive to ensure our service contracts deliver value and peace of mind. If there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and your continued trust in Del-Air.
      Warm regards,
      ************************* Success Team

    • Jason M

      Date: 07/09/2024

      Jason M

      Date: 07/09/2024

      Very responsive. Spoke to someone on the phone about my issue and they were at my home the following morning. Kept me in the loop throughout the diagnosis and even corrected an issue caused by my previous company. I will remain loyal to this company forever. Thank you for getting me back to normal life!

      Del-Air Heating, Air Conditioning, Plumbing And Electrical

      Date: 07/12/2024

      Thank you so much for your kind words and positive feedback! We're thrilled to hear about your great experience with our team. Its wonderful to know that we were able to promptly address your issue and keep you informed throughout the process. Correcting the previous companys mistake and getting you back to normal life is exactly what we strive for.
      Your loyalty means a lot to us, and we are committed to providing the best service possible. If you ever need anything in the future, please dont hesitate to reach out.
      Thank you once again!

    • George G

      Date: 07/09/2024

      George G

      Date: 07/09/2024

      Great service. They were able to come out quickly and fix my issue at no charge.

      Del-Air Heating, Air Conditioning, Plumbing And Electrical

      Date: 07/12/2024


      Dear ****************,
      Thank you for sharing your positive experience with us. Were delighted to hear that our team could promptly address and fix your issue at no charge. Providing quick and effective service is our top priority, and your feedback is greatly appreciated.
      If you need any further assistance or have any other concerns in the future, please dont hesitate to contact us.
      Best regards,
      ********
      Customer Success Team
      *********************************************, Air **********************, **********************, and **********************

    • John H

      Date: 07/09/2024

      John H

      Date: 07/09/2024

      Ac tune up was extensive and well worth the $29 special. The technician was very knowledgeable and explained all the work done.

      Del-Air Heating, Air Conditioning, Plumbing And Electrical

      Date: 07/12/2024


      Hi ********************,
      Thank you for your positive review and for choosing Del-Air for your AC tune-up. We're delighted to hear that you found our $29 special extensive and well worth it. It's great to know that our technician provided knowledgeable service and explained all the work done.
      Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
      Best regards,
      ********
      Customer Success Team
      *********************************************, Air **********************, **********************, and **********************

    Del-Air Heating, Air Conditioning, Plumbing And Electrical is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.