We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Sentry Management, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Sentry Management, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Sentry Management, Inc. has 46 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3.36

    Average of 166 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Shari B

      Date: 08/23/2023

      I am a USI insurance account manager who has worked with Sentry Management for the last couple years on renewing client's insurance and their needs. Candace ******** has been very helpful in the renewal process. I appreciate her quick reactions to needed information and just being open to anything that is required in the entire process.

    • Craig S

      Date: 08/04/2023

      Candace and Sentry are 5 stars. We have a large HOA community and they handle the financials and community needs. Always reliant and available. Candace is a professional and directs our community in the right direction. A+. Thanks!

    • Paul S

      Date: 08/01/2023

      Candace's response time and professionalism is superb and very much appreciated.

    • Cesca K

      Date: 07/30/2023

      I have contacted the management more than 4 times with photos and videos of a draining issue. The office is quick to respond to the correspondence; however, the maintenance staff LIE to the office to say the issue is resolved and it's not. I have a forrest growing in my gutters, a downspout that is directed directly into the foundation causing water damage and mold. This has been going in for a year. Time to set up an escrow account for my HOA fees at the county court. This has been trying and annoying. The dishonesty and lack of actual oversight is gross and immoral. There is no follow-up to see that work has been completed satisfactorily or to standard.

    • Elaine M

      Date: 07/29/2023

      Our property manager, Candace ******** is very quick to respond to questions and concerns. She does a good job of facilitating our meetings and always comes prepared.

    • Kelly K

      Date: 07/26/2023

      Kimberly ******* is the best! She helped me out of a stressful situation. She is extremely kind and is great at responding promptly! It's nice to know that if I need help or have any questions, I can reach out to her for help. So thankful for her guidance and excellent assistance.

    • Dwight S

      Date: 07/05/2023

      I live in Colonial Country Club in Fort Myers. Sentry Management is the worst provider of service that I have ever seen. No returned calls. Only emails and unable to address simple issues. When you call in you can expect wait times of 30+ minutes.

      I would never recommend this firm.

    • Nancy A

      Date: 06/20/2023

      they work with our association to help get the best bang for our buck. The team seems to all be on the same page. Could the turnaround time on our issues be quicker yes but the end result is generally what we are looking for.

    • Cheryl K

      Date: 06/16/2023

      Jamie is fantastic! She cares not only about the community but also all the residents!

    • Jim K

      Date: 06/13/2023

      Very satisfied with our property manager. Joe is efficient and knowledgeable in what is required for us to run our HOA. He contributes to the discussion when requested from the HOA Board on issues that need direction. Our monthly meetings run smoothly and his reports are very understandable. Great team member.
      Jim ******* Osprey Pointe HOA president

    Sentry Management, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.