Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Holding Company

Southern Home Services

Reviews

This profile includes reviews for Southern Home Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Southern Home Services has 55 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.74/5 stars

    Average of 1,293 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSteve H

      Date: 01/03/2023

      5 stars

      Steve H

      Date: 01/03/2023

      Really appreciated the customer service provided by HVAC service technician Edwin Arevalo. Solid technical expertise, very customer-centered, and able to explain things clearly and in a way that can be easily understood.

      Southern Home Services

      Date: 01/05/2023

      We take great pride in the quality of our HVAC and plumbing service technicians. Thank you for sharing your satisfaction with Edwin. Happy New Year!
    • Review fromR I.

      Date: 01/03/2023

      5 stars

      R I.

      Date: 01/03/2023

      Excellent service, arrived promptly, was courteous, and did the requested heating system check-up efficiently.

      Southern Home Services

      Date: 01/05/2023

      Thank you, R*****! Your satisfaction is important to us. Thank you for sharing!
    • Review fromRuth D

      Date: 12/30/2022

      5 stars

      Ruth D

      Date: 12/30/2022

      First time using F.E. Flow. So far so good. More knowledgeable than the last company I used. Arrived within the timeframe allotted. Friendly and courteous.

      Southern Home Services

      Date: 01/03/2023

      Thank you for trying our plumbing services and sharing your experience. We are so happy for the opportunity to serve you. We Hope to see you again in 2023!
    • Review fromVa H

      Date: 12/30/2022

      5 stars

      Va H

      Date: 12/30/2022

      Service rep was very professional and knowledgeable. Been with them for several years and never had complaint.

      Southern Home Services

      Date: 01/03/2023

      Thank you for being a great customer and sharing your experience with M.E. Flow! We look forward to seeing you in 2023!
    • Review fromRose C

      Date: 12/29/2022

      5 stars

      Rose C

      Date: 12/29/2022

      ME flow has been excellent in every way from beginning to end for the last several years. I wouldn’t think of calling anyone else.

      Southern Home Services

      Date: 01/03/2023

      Thank you for this lovely review! Rose, we look forward to seeing you in 2023!
    • Review fromKenneth T

      Date: 12/29/2022

      5 stars

      Kenneth T

      Date: 12/29/2022

      Contacted ME Flow for home plumbing service and always use them for HVAC. They are responsive to scheduling, workmanship is professional and they are always courteous.

      Southern Home Services

      Date: 12/30/2022

      Thank you for this outstanding review of our company! We greatly appreciate it! We wish you a wonderful new year!
    • Review fromBruce C

      Date: 12/28/2022

      5 stars

      Bruce C

      Date: 12/28/2022

      Service was great as always, professional, knowledgeable, insightful, and at the same time resolved our problem. I’ve always been happy with M E Flow!!

      Southern Home Services

      Date: 12/30/2022

      Thank you for sharing your experience with our company. We look forward to serving you in the new year! Wishing you the best!
    • Review fromBill W

      Date: 12/28/2022

      5 stars

      Bill W

      Date: 12/28/2022

      Salem with M.E. Flow did a thorough and professional job inspecting and repairing my HVAC system. She was friendly, courteous, knowledgeable and took the time to discuss my options and answer all of my questions. I appreciate the time and care she took.

      Southern Home Services

      Date: 12/30/2022

      Thank you for choosing M.E. Flow to care for your HVAC system and leaving this outstanding review for Salem! We wish you a wonderful new year!
    • Review fromNed B

      Date: 12/20/2022

      5 stars

      Ned B

      Date: 12/20/2022

      Scott from M.E. Flow did a thorough and professional job inspection my HVAC system. He was friendly, courteous, and very knowledgeable and took the time to answer all of my questions. I appreciate the time he took. I highly recommend M.E. Flow's semi-annual HVAC inspection program as well as their other services.

      Southern Home Services

      Date: 12/22/2022

      Thank you for being a service agreement member Edward! We are honored that you have chosen our company to care for your home's HVAC equipment. Scott will be happy to hear of your satisfaction. Have a great day!
    • Review fromJ. M

      Date: 12/19/2022

      5 stars

      J. M

      Date: 12/19/2022

      The on-site technicians were awesome at installing our new skirted toilets which are more difficult to install. They arrived as scheduled and did a terrific clean-up job as well. We had difficulty with the company that was to drop the two toilets off at our townhouse but your customer representatives were understanding and kept moving our installation date. I love working with M,E, Flow.

      Southern Home Services

      Date: 12/22/2022

      Thank you for sharing your fantastic experience with our plumbers. Dan and Clinton will be happy to hear of your satisfaction! We wish you a wonderful holiday season!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.