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Business Profile

Air Conditioning Contractors

Brevard Cooling and Heating, Inc.

Reviews

Customer Review Ratings

4.98/5 stars

Average of 45 Customer Reviews

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Review Details

  • Review fromMonica B

    Date: 06/19/2024

    5 stars

    Monica B

    Date: 06/19/2024

    I was impressed with not only the workmanship, but the excellent communication.

    Brevard Cooling and Heating, Inc.

    Date: 06/20/2024

    ******, thank you so much for taking the time to leave us a 5 star review. We are thrilled that you had such a great experience with our install team. We greatly appreciate your feedback. We value customer happiness above all else and are grateful for your kind words. Please let us know if there is anything else we can do for you!!
  • Review fromGreg S

    Date: 06/12/2024

    5 stars

    Greg S

    Date: 06/12/2024

    The technicians were very polite and showed up on time for the installation. They ensured they cleaned up after they were finished and answered all questions during the installation. After the installation was complete they walked us through the new systems to ensure everything was working properly and that we understood how the new thermostat functions.

    Brevard Cooling and Heating, Inc.

    Date: 06/13/2024

    We are thrilled that you enjoyed your experience with **** and our install crew. Reviews like this make our day, and we appreciate the detailed feedback. We value customer happiness above all else and are grateful for your kind words. Please let us know if there is anything else we can do for you!!
  • Review fromJoseph L

    Date: 05/21/2024

    5 stars

    Joseph L

    Date: 05/21/2024

    BC&H installed a new Daikin A/C system. All the copper and drainage PVC were replaced. The technicians did an excellent job. ****, salesman, was easy to talk to, answering all questions, removing all doubt.I highly recommend this BC&H.

    Brevard Cooling and Heating, Inc.

    Date: 05/28/2024

    ********************, thank you for taking the time to leave a 5 star review. We are so glad to hear you were satisfied with our project manager ****. Our team is committed to delivering high-quality service, and your feedback greatly encourages us. Thanks again, and please let us know if there is anything else we can do for you!

    Brevard Cooling and Heating, Inc.

    Date: 05/28/2024

    ********************, thank you for taking the time to leave a 5 star review. We are so glad to hear you were satisfied with our project manager ****. Our team is committed to delivering high-quality service, and your feedback greatly encourages us. Thanks again, and please let us know if there is anything else we can do for you!
  • Review fromAlberto Z

    Date: 05/15/2024

    5 stars

    Alberto Z

    Date: 05/15/2024

    What do you do with a 21 year old air conditioner? Call Brevard Cooling and Heating. With a no none sense approach, I had the right counsel to upgrade my system. Within a week, the techs ******* and **** came it and retrofitted a brand new unit into the space of the old air. It was a work of art. The garage looks a lot better and cleaner. The room is a lot cooler. Hopefully the electric bill will be a lot smaller. Thank you ******* and **** for your professionalism.

    Brevard Cooling and Heating, Inc.

    Date: 05/16/2024

    Dear ****************,Were so happy you had a great experience with Brevard Cooling and Heating. Your review made our day! The Brevard Cooling and Heating team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we look forward to seeing you on your first maintenance!
  • Review fromRita S

    Date: 05/09/2024

    5 stars

    Rita S

    Date: 05/09/2024

    We called the company after interviews with other local contractors. Extremely professional, on time, on budget and earned our business with no hesitation. ***** and **** installed our new system professionally, and everything was done in a neat and ******* like manor. Thank you Brevard Cooling and Heating ******* We will be referring you to all our neighbors and friends.

    Brevard Cooling and Heating, Inc.

    Date: 05/10/2024

    Thank you for the kind words about our team, were passionate about what we do and its great to see that it translates into results for our customers. Were glad to hear that youve been happy with our work and we look forward to continuing to deliver value and results in the future.
  • Review fromAnne M

    Date: 05/02/2024

    5 stars

    Anne M

    Date: 05/02/2024

    These gentlemen were professional, helpful, organized, respectful and on time. Would highly recommend.

    Brevard Cooling and Heating, Inc.

    Date: 05/03/2024

    Thank you so much for choosing to work with our team, were thrilled that you enjoyed the experience! Our team is dedicated to providing a high level of service and were happy to hear that we were able to do so for you. Please let us know if there is anything else you need.
  • Review fromChristian S

    Date: 04/20/2024

    5 stars

    Christian S

    Date: 04/20/2024

    This is the second unit that Ive purchased from Brevard Cooling and Heating and once again, I couldnt be happier with the service, the product, and the relationship that I have with this company. We got a 3.5 ton Daikin AC unit this time and it was installed professionally, it looks and operates great. They offer the best warranty in the game. Their workers were professional, they set up everything for the inspector to come out and inspect the permit, I have nothing but a positive experience with this company.

    Brevard Cooling and Heating, Inc.

    Date: 04/22/2024

    We thank you for taking the time out of your day to recognize our hard working employees. We strive for excellence and professionalism.
  • Review fromSteve L

    Date: 04/18/2024

    5 stars
    Fantastic experience from the salesperson to **** and ***** the installers. Very well done and best price we could find with the best warranty. Thanks!
  • Review fromAdam S

    Date: 04/15/2024

    5 stars

    Adam S

    Date: 04/15/2024

    On 03/05/2024, our 14.5 year old Air Conditioner (A/C) was diagnosed with a leaky coil by the service tech, ****. 03/06/2024, **** the salesperson, showed up at our house who provided us two quotes and selected one: Daikin Variable DX6VSS4810 and DFVE48DP1400. **** noted the earliest installation date was 03/20/2024 and provided us a single floor unit for our bedroom meantime.On 03/07/2024, ****** informed me that there was cancelled a customer appointment on 03/14/2024 and I accepted the opened appointment date, thus saving us 6 days of waiting time.On 03/12/2024, I contacted **** and told him that we wanted the Air Handling Unit (AHU) moved from the laundry room to the garage. He evaluated the area, sketched out a diagram, and contacted the office to get the modification approved. He noted a team of 4 installers (****, ****, ****, and ****** and the supervisor ******) would complete the entire project on 03/14/2024.During the night of 03/14/2024, my wife noticed our bedroom clear across the opposite side of the house did get sufficient cool air. I felt that the unit was new and was going through an installation phasewas I wrong.On 03/15/2024, I talked with ******, who noted that a service tech would be dispatched to diagnose the problem. Service tech, ****, showed up in the early afternoon and conducted diagnostic tests and pinpointed the problem with his phone app as leaking coil in the **** The faulty coil was a factory problematic issue. Within 4 hours, **** and **** arrived and replaced the coil. I must extend my experience to everyone who are in dire need of a professional team from service, sales, installation, repair, and office personnel. Brevard Cooling and Heat is the BEST. I have to say that there is no other company to call for your A/C problems.In closing, on 03/21/2024, the Brevard County Inspector came over to our house and noted ZERO discrepancies. He also noted that Brevard Cooling and Heating are a top-notch A/C company.

    Brevard Cooling and Heating, Inc.

    Date: 04/16/2024

    Thank you, we are thrilled that you enjoyed your experience with **** and our install crew. Reviews like this make our day, and we appreciate the detailed feedback. We value customer happiness above all else and are grateful for your kind words. Please let us know if there is anything else we can do for you!!
  • Review fromPatricia H

    Date: 04/08/2024

    5 stars

    Patricia H

    Date: 04/08/2024

    Great work and professional staff. Installation went smoothly. Pricing was best we found.

    Brevard Cooling and Heating, Inc.

    Date: 04/09/2024

    We appreciate your 5 star review, Patricia. Its fantastic to hear that Brevard Cooling and Heating met your needs so well! We appreciate your business, please let us know if we can do anything else for you!

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