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Business Profile

Auto Transportation

AutoStar Transport Express, LLC

Reviews

Customer Review Ratings

4.8/5 stars

Average of 522 Customer Reviews

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Review Details

  • Review fromCharles M

    Date: 09/27/2022

    5 stars

    Charles M

    Date: 09/27/2022

    Fast response time to pickup. Driver kept me informed. Nice drivers.

    AutoStar Transport Express, LLC

    Date: 09/29/2022

    From Yasmin ******************** ********************   , Thank you for the great review! We pride ourselves on clear communication and stress free transportation. We're happy to hear you were pleased with the service provided.  If any family or friends want a worry-free transportation in the future please contact ****** at ****************** or by email at **************************************************************.
  • Review fromAlexander H

    Date: 09/26/2022

    5 stars

    Alexander H

    Date: 09/26/2022

    Just recently shipped my car and motorcycle from NY to Puerto Rico, the process couldn't have been easier. Excellent communication and a timely schedule. Highly recommend them.

    AutoStar Transport Express, LLC

    Date: 09/27/2022

    Thank you **** for the nice review, its always a pleasure working with you. We at AutoStar Transport Express  consider the customer service as important as the *************************** service and we always aim for our customers to be informed and make the transportation as smooth as possible.  If you or anyone you know need assistance with a future transportation, please feel free to email me at **************************************************************************** or text at ************. Thanks!
  • Review fromJose C

    Date: 09/24/2022

    5 stars

    Jose C

    Date: 09/24/2022

    I would like to thanks AutoStar Transport for make it so easy to send my car to Puerto Rico. They answered all my questions and them some. When I call them they were with me from day one until my car was delivered in my home town.

    AutoStar Transport Express, LLC

    Date: 09/26/2022

    Hello Jose! Thank you such an amazing review!, much appreciated. We pride ourselves on great customer service from our office and also the drivers of the carriers. I'm glad you were happy with the service. Remember Jose if you or anyone else you know need to transport a vehicle in the future please feel free to give them my contact information###-###-#### or email me at ************@autostartransport.com .Thank you Kindly again for choosing Autostar Transport Express, Best regards.
  • Review fromTanya R

    Date: 09/21/2022

    5 stars

    Tanya R

    Date: 09/21/2022

    I had a car shipped from Alabama to Hawaii. I was so worried about the process, but Autostar was great. They picked up the car up on time and

    delivered it on time. No hidden fees for surprises.

    AutoStar Transport Express, LLC

    Date: 09/22/2022

     Hi Tanya! Thank you for the great review, much appreciated. We are able to provide such a fast reliable service due to the extensive network of carriers we have covering any location nationwide. We pride ourselves on great customer service from our office and also the drivers of the carriers. I'm glad you were happy with the service. Remember Tanya if you or anyone else you know need to transport a vehicle in the future please feel free to give them my contact information ###-###-#### or email me at *********************************** . Best regards.



    Best Regards,
  • Review fromMichele B

    Date: 09/15/2022

    5 stars

    Michele B

    Date: 09/15/2022

    I had to move my parents 90 miles one way. They are not able to drive that far. I booked a date for a car transport, and ****** called me several times during the weeks before. He was super nice and totally personable. Price was reasonable, and tolls and gas were included, so no extra fees. I would highly recommend Autostar for vehicle transport! **************** was very happy to text and email to find out if the transport went well.

    AutoStar Transport Express, LLC

    Date: 09/16/2022

    Thanks for nice review *******! Everything went perfect with your vehicle transport. It was picked up & delivered exactly when it had to be. If you or anyone you know would like to transport a please call, text, or send me an email. **************************************************************
  • Review fromLacy Rae H

    Date: 09/15/2022

    5 stars

    Lacy Rae H

    Date: 09/15/2022

    Amazing service from start to end!! Great communication daily until my car was picked up and dropped off. Definitely would use them again.

    AutoStar Transport Express, LLC

    Date: 09/15/2022

    From *********************** ************



    Hello **** Thank you such an amazing review!, much appreciated. We pride ourselves on great customer service from our office and also the drivers of the carriers. I'm glad you were happy with the service. Remember **** if you or anyone else you know need to transport a vehicle in the future please feel free to give them my contact information+1 ************ or email me at ******************************************************************* .Thank you Kindly again for choosing Autostar Transport Express,

    Best regards.
  • Review fromDebra O

    Date: 09/12/2022

    5 stars

    Debra O

    Date: 09/12/2022

    Walks you thru the entire process, felt like I was in good hands -very trustworthy!

    AutoStar Transport Express, LLC

    Date: 09/13/2022

    "From ** ###-###-####: Hello Debra, thank you very much for the nice review and thank you for the opportunity to earn your business, your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:toll-free number ###-###-#### / direct line ###-###-#### / email: **************************************"
  • Review fromDavid R

    Date: 09/12/2022

    4 stars

    David R

    Date: 09/12/2022

    Autostar was great. they explained exactly how everything worked. told me what to expect. the final cost was hit the estimate exactly. And they communicated with me when the driver's truck broke down.My only issue was with the driver himself. He needed me to drive a bit (15 min) to a place he was comfortable loading into. His truck broke down for a couple of days so the car arrived 3 days after expected, and the driver was not the best at communicating with my son who was receiving the car. But the car arrived safely and it wasnt too expensive.I would use autostar again if i need to ship a car.

    AutoStar Transport Express, LLC

    Date: 09/14/2022

    *******************************************************************************************************************************;/ 786-725-
    5988 // Hi, *****! Thank you for choosing
    AutoStar Transport and thank you for the
    positive review! Feel free to reach out to us anytime, anywhere for all your transportation needs! Thanks again, it means a lot to us here. //
    *********************************************************** / 786-725-
    5988
  • Review fromjon w

    Date: 09/09/2022

    5 stars

    jon w

    Date: 09/09/2022

    Had a positive experience with AutoStar Transport. Reps were friendly and honest. The Carrier they obtained for my request (Transport ** to CA) was timely and cost friendly, Would consider using them again in the future.

    AutoStar Transport Express, LLC

    Date: 09/12/2022

    Hello ********;Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact ******* at ****************** or by email at **************************************************************
  • Review fromAlexis D

    Date: 09/09/2022

    5 stars

    Alexis D

    Date: 09/09/2022

    Great Prices! And ****************** Getting a quote was easy and the customer service was great. The deposit was reasonable and made it easy to split the cost. The car was delivered during my desired timeframe which was great, exactly as planned and with no damage. Much appreciated.

    AutoStar Transport Express, LLC

    Date: 09/12/2022

    Hi ******, thank you very much for the nice review and thank you for the opportunity to earn your business, your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number ******************* / direct line ************ / email: ****************************************************************************

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