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Customer Review Ratings
Average of 524 Customer Reviews
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Review fromAhmad P
Date: 05/24/2024
1 starAhmad P
Date: 05/24/2024
Run. Its a scam, they lie and make things up to get you to sign up, then when you need them day of ship, **** disappears. Left us hanging. Seriously run.
AutoStar Transport Express, LLC
Date: 06/25/2024
Hi *****. We apologize for your recent experience and any inconvenience caused. Your feedback foregrounds areas we need to improve, particularly in communication and reliability. We are committed to addressing these issues to provide better service in the future. Best regards,Review fromCalvin R
Date: 05/24/2024
5 starsCalvin R
Date: 05/24/2024
Excellent customer service with dedicated contact person. Pick up and delivery as promised. Vehicles arrived on schedule. Would definitely recommend and use again.AutoStar Transport Express, LLC
Date: 06/05/2024
Thank you so much for the great review Cal! Im very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at ********************* or by email **************************************************************Review fromMarjory O
Date: 05/21/2024
5 starsMarjory O
Date: 05/21/2024
**** was great from Auto star pleasure to deal with the company would recommend to all my friends thank youAutoStar Transport Express, LLC
Date: 05/25/2024
Hi *******! Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at ************** or ************** Ext. 2260 or via email ********************************************************************. ThanksReview fromRaeann G
Date: 05/20/2024
1 starRaeann G
Date: 05/20/2024
Overpromised and under delivered. Severely unresponsive after order was placed. If you are seeking to ship a vehicle please go elsewhere and avoid lost time. Will defiantly advise against them to other military family and friends.AutoStar Transport Express, LLC
Date: 05/21/2024
Our sincerest apologies that a suitable carrier was not located in a timely manner. Nothing was ever charged to the customer.Review fromtania c
Date: 05/16/2024
5 starstania c
Date: 05/16/2024
Excellent service. They delivered on time and Karel the driver was amazing.AutoStar Transport Express, LLC
Date: 05/17/2024
Hello *****! Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers drivers. I'm glad you were happy with the service. Remember, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: *************** or email me at **********************************************************Review fromSarah W
Date: 05/15/2024
5 starsSarah W
Date: 05/15/2024
The whole experience was great. **** was a great person and kept me up to date with my car. Thank you Autostar transportAutoStar Transport Express, LLC
Date: 05/17/2024
Hello ******* and *****! Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers drivers. I'm glad you were happy with the service. Remember, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: *************** or email me at **********************************************************Review fromGreta P
Date: 05/06/2024
5 starsGreta P
Date: 05/06/2024
Everything was perfect. ***** was terrific and kept me well informed.AutoStar Transport Express, LLC
Date: 05/07/2024
Hello *****! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family, or your friends want worry-free transport for a vehicle, please contact ***** at ****************** or by email at **********************************************************Review fromCh J
Date: 04/30/2024
5 starsCh J
Date: 04/30/2024
This company is great. They are very fast and reliable, they were very quick to respond back to my request and I even got my car a day ahead of schedule!! Great service!!! I highly recommend!!AutoStar Transport Express, LLC
Date: 05/03/2024
Thank you ******** for the good review and I appreciate for the opportunity to earn your business. We thank you for acknowleding our services, because we do work very hard to provide the best customer service, *************************** and prices. Our drivers are the best in the industry, to make sure our customers vehicles are in safe hands. If you or anyone you know need assistance with a future transportation, please feel free to email me at **************************************************************************** or text at ************. Thanks!Review fromAnita B
Date: 04/29/2024
5 starsAnita B
Date: 04/29/2024
In the end I am glad to have used this service for my transport needs from Austin to Houston . There was some delays in pick up arrangement but overall satisfied with Customer Service and Transport Driver both friendly and helpful. Price is reasonable compared to local towing charging twice as much. Thank youAutoStar Transport Express, LLC
Date: 04/30/2024
Hey *****, thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. ********************************************************** / ************.Review fromPatricia T
Date: 04/26/2024
5 starsPatricia T
Date: 04/26/2024
This was a minimum stress shipping process!!!. Auto was able to ship our car from ******* to ****** within the time we needed it . The driver was extremely friendly and professional. The car actually shipped faster then expected and arrived in tip top shape. I will definitely used them if I need to ship another car!!!!!AutoStar Transport Express, LLC
Date: 04/27/2024
Thank you so much for the great review ********! Im very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at ********************* or by email ******************************************************************************
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