Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Builders

Lennar Homes, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Builders.

Reviews

This profile includes reviews for Lennar Homes, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lennar Homes, LLC has 108 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.25/5 stars

    Average of 371 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRay B

      Date: 03/06/2023

      1 star

      Ray B

      Date: 03/06/2023

      Lennar builds a poor quality house, cutting every corner. They do not stand behind their work and just claim it is all to code. Own a house that sounds like a ticking time bomb every time water heater kicks in, furnace kicks in, etc. They just say it is all to code and nothing they can do for you. Lion at model and it is built one way and then they cut corners on actual build, exposing pipes, etc that are eye sores and not shown that way on the model. Again, decline to do anything. Get your money and they are done with you. Run to another builder

      Lennar Homes, LLC

      Date: 03/09/2023

      Thank you for taking the time to share your feedback with us and I apologize for any inconvenience you may have experienced. I've opened a Corporate case for you and notified upper management to review and assist.


    • Review fromLaura C

      Date: 03/06/2023

      1 star

      Laura C

      Date: 03/06/2023

      I bought a home on cypress park estates in *********** **. We are lot 12. The home is extremely poorly built. The house is falling apart being a new home. The tile is cracking the grout is cracking, painting was horrible, there are holes in the grout and our sod and trees have been dead for 8 months with no help from lennar. ********** foundation is crooked. Our driveway is stained. Never buy a home from this builder they do not care once you sign and give your money.

      Lennar Homes, LLC

      Date: 03/09/2023

      Thank you for taking the time to share your feedback with us and I'm sorry you aren't happy with the quality of your home. I've opened a Corporate case for you and notified upper management to review and assist.


    • Review fromTaylor B

      Date: 03/04/2023

      1 star

      Taylor B

      Date: 03/04/2023

      My fiance and i moved in this past december. There have been a NUMBER of flaws with our property, which we have asked multiple times, over and over again to have fixed. Our biggest complaint is now its becoming a health issue. Our backyard has been sopping wet in the far back area since the day we moved in. There is stagnant water there, 24 hours a day for almost 3 months now. THREE MONTHS. We have complained multiple times to have the issue addressed, to multiple different people through both phone calls and emails. There is green algae growing in this wet area, very heavily and both of our trees located in that area are BEYOND dead. No life to them whatsoever. We have a dog that has now become sick with parasites TWICE since moving in, and we do not even let him go within 10 feet of this area, so its clear that it is creeping up our backyard. We have had someone come out and assess the issue, yet, again, nothing has been done regardless of how many times we have asked for an update with no response. Even the person who came to assess commented on how awful the smell is from the standing water. I am heavily pregnant and this is becoming a complete health hazard at this point.

      Lennar Homes, LLC

      Date: 03/08/2023

      Thank you for taking the time to share your feedback and I'm sorry you're not happy with your experience. I'd like to get this to the correct team for further review. Please send me your home address and name of the homeowner to ********************************************** with "BBB" in the subject.
    • Review fromLauri R

      Date: 03/03/2023

      1 star

      Lauri R

      Date: 03/03/2023

      Wow. Buyers beware: just because Lennar is unethical doesn’t mean they can’t get away with it legally. Lennar at Asher Pointe in Arizona tried to force us to pay $60k over appraised value on their home, close 2 months earlier than what was in the sales agreement, and force us to close even though we didn’t qualify for the loan with our current home mortgage. And they’re keeping our $15k earnest money deposit. My family signed a sales agreement and 2 weeks later Lennar pulled in our close date by 2 full months! We needed time to either rent or sell our current home, Lennar didn’t care. We received daily emails and calls to upload a rental agreement and deposit check on our current home or else Lennar Mortgage threatened to cancel our contract. Then someone told us that we should get our own appraisal on the new home, which we did, and it came back $60,000 lower than the sales price! Lennar wasn’t willing to negotiate at all on the price of the home. In fact, the person who I finally spoke with laughed at us and was unbelievably disrespectful. I wish I had read some of their other reviews and complaints on Better Business Bureau before signing that contract and giving them $15k.

      Lennar Homes, LLC

      Date: 03/08/2023

      Thank you for taking the time to share your feedback with us and I'm sorry you're not happy about your sales experience. I've opened a Corporate case for you and notified upper management to review and assist.




    • Review fromAshley M

      Date: 02/27/2023

      1 star
      Garbage builder.Had to have my upstairs AC serviced 5-6 times in last year and half because it doesnt work properly. At closing inspection they were informed it was not working at the level it should. They said it is at the bottom base line and wont fix it!How you going to sell a brand new home with faulty appliances- ****!!!
    • Review fromJim C

      Date: 02/22/2023

      1 star

      Jim C

      Date: 02/22/2023

      Visited the parc in Marlboro three times with showroom locked stating open!!! No additional signage. The last time a gentleman opened door n said we are closed n shut door. Called main number n was told they are closed because phase 1 sold out. Asked why there was no signage or update on website n got no reasonable reply. Poor customer service we.

      Lennar Homes, LLC

      Date: 02/25/2023

      Thank you for taking the time to share your feedback with us and we're sorry we missed you. Your feedback is very valuable to us as we strive to be better. I've sent this to leadership for them to review and put measures in place to ensure it doesn't happen again.
    • Review fromRonald D

      Date: 02/15/2023

      1 star

      Ronald D

      Date: 02/15/2023

      Stay away from Lennar. The warranty process is painful. They take forever to get back to you on anything. I'm talking weeks. We got an inspection at the 11 month ***** There was some damage to the roof shingles. You can tell someone damaged it because they did a bad job trying to fix it. We believe it was from the solar panel installation which Lennar requires. However, customer service says it's our solar company and we need to contact them. Wait a minute. You choose the solar company, not us. Are trees in the backyard are dead and have been dead since we moved in. Again, customer service says they are fine. ******************** will not fix anything and plans to run out the clock on the warranty. We will never buy a Lennar built home again.

      Lennar Homes, LLC

      Date: 02/16/2023

      Thank you for taking the time to share your experience of getting items resolved with us. Im sorry you arent satisfied with the way your items have been handled. I opened a Corporate Case for you and notified upper management to review and assist in addressing.


    • Review fromprasanth c

      Date: 02/15/2023

      2 stars

      prasanth c

      Date: 02/15/2023

      home is okay. since my subdivision is new, the board for association is still with lennar and the set of rules that board made/has are barbaric and they denied my requests to install solar and sprinkler systems on my home. doesn't seem fair to deny with a reason saying once the board is handed over to the members a new request can be made. wish i lived in 1980's with their stupid rules.

      Lennar Homes, LLC

      Date: 02/16/2023

      Thank you for taking the time to share your feedback with us and I'm sorry you feel this way. I've opened a Corporate case for you and notified upper management to review and assist.


    • Review fromAndrew K.

      Date: 02/11/2023

      1 star
      Horrible Company and people running it. They do not care about their customers, employees or trade partners. If you are in the market for a new home, I would recommend looking elsewhere, unless you like shoddy, overpriced homes with the cheapest materials used possible. Good luck if you have any warranty items , they will give you the run around and always have a reason for not preforming. STAY AWAY!!
    • Review fromBernadine M

      Date: 02/10/2023

      1 star

      Bernadine M

      Date: 02/10/2023

      Lennar has been a nightmare. They had our driveways painted red which was fire code suppose ably but come to find out if was not that case we just needed signs to come to code and the curbs were overkill by Lennar. Now they want a directory monument to make our beautiful neighborhood to look like an apartment complex. They lied about what the community will look like and left out these details and the future easement details. *********** is not very well built either. The stucco is starting to crack. They did not seal my toilet in my master correctly. The master shower has rust and this is only 2 years old. THE CARPET IS UGLY and is new they did not allow us to place wood at our own cost. The tile in the master bathroom was crooked and thank GOD because when they took out the toilet to replace the tile MOLD was found and the contractors took forever to come and fix that MESS. The tiles throughout my home was not sealed and after numerous fights with Lennar they did this but STAY AWAY. They take short cuts and will come back a fulfill stuff they left out during sales.

      Lennar Homes, LLC

      Date: 02/14/2023

      Thank you for taking the time to share your feedback with us and I apologize for any inconvenience you may have experienced. I've opened a Corporate case for you and notified upper management to review and assist.


    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.