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Business Profile

Insurance Companies

Assurant, Inc.

Reviews

This profile includes reviews for Assurant, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Assurant, Inc. has 89 locations, listed below.

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    Customer Review Ratings

    4.66/5 stars

    Average of 13,277 Customer Reviews

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    Review Details

    • Review frombrittney e

      Date: 07/15/2022

      5 stars

      brittney e

      Date: 07/15/2022

      Khai was great and my service was fast Thank you all

      Assurant, Inc.

      Date: 07/18/2022

      Happy to hear you had a good experience!
    • Review fromMina B.

      Date: 07/15/2022

      5 stars

      Mina B.

      Date: 07/15/2022

      I have had Insurance renter's insurance for a couple of years now and I find it to be an excellent policy. The entire policy of sent to me so that I can read it in great detail and understand it before I sign it. The price is reasonable for what I am covering. The availability of somebody to talk to you is always there. I would highly recommend this company.

      Assurant, Inc.

      Date: 07/18/2022

      Thank you for recommending us! Happy to hear we were able to assist you!
    • Review fromMargaret F.

      Date: 07/15/2022

      1 star

      Margaret F.

      Date: 07/15/2022

      Claim process started 14 days ago to replace phone. It was reviewed and accepted ( due to an error in the claim) 5 days ago. The replacement phone still has not arrived.

      Assurant, Inc.

      Date: 07/19/2022

      We're sorry for the delay, as we understand your frustration. For assistance, please check the email we've sent requesting additional information. Once received, we'll ensure our specialized team reviews your case.
    • Review fromBenjamin f

      Date: 07/15/2022

      5 stars

      Benjamin f

      Date: 07/15/2022

      they were very Professional they kept everything simple so it was easy for me to understand what they were explaining to me and kept it in a timely manner

      Assurant, Inc.

      Date: 07/18/2022

      Thanks for sharing your feedback! We always strive to make every experience as awesome as yours.
    • Review fromHenry G

      Date: 07/15/2022

      5 stars

      Henry G

      Date: 07/15/2022

      Very easy to deal with. I was surprised that it went as well as it did.

      Assurant, Inc.

      Date: 07/18/2022

      It is great to hear this! Thanks for the feedback!
    • Review fromMario M

      Date: 07/15/2022

      5 stars

      Mario M

      Date: 07/15/2022

      My phone was fixed within 1 hour of setting up appointment. Extremely happy.

      Assurant, Inc.

      Date: 07/18/2022

      Glad to hear you had a fast repair. Thank you for the review.
    • Review fromShyam D

      Date: 07/15/2022

      5 stars

      Shyam D

      Date: 07/15/2022

      Great experience signing up for renters insurance - simple and efficient.

      Assurant, Inc.

      Date: 07/15/2022

      Were happy to hear this! Thank you for the feedback.
    • Review fromEarl C

      Date: 07/14/2022

      5 stars

      Earl C

      Date: 07/14/2022

      Took some time in processing but the program is a money saver and worth the waiting time.

      Assurant, Inc.

      Date: 07/18/2022

      Happy we were able to help. Thank you for the review!
    • Review fromAyodele O

      Date: 07/14/2022

      5 stars

      Ayodele O

      Date: 07/14/2022

      Good customer relationship with topnutch turnaround time. The phone replacement was immediate!!

      Assurant, Inc.

      Date: 07/15/2022

      Glad to hear you are happy with the quick turnaround!
    • Review fromROBERT M

      Date: 07/14/2022

      5 stars

      ROBERT M

      Date: 07/14/2022

      Very pleased with the replacement process and timely receipt of the replacement phone. Once I got the phone, I headed to ******** to help with the set up and I was good to go. Only wish there was a way to get an upgraded phone!! Otherwise, very pleased!!

      Assurant, Inc.

      Date: 07/15/2022

      Happy to hear you enjoyed your experience. Thank you for the review.

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