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Business Profile

Event Ticket Sales

Events Ticket Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

Customer Review Ratings

1/5 stars

Average of 31 Customer Reviews

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Review Details

  • Review fromDerek P

    Date: 08/08/2024

    1 star
    Bought tickets from them for an upcoming concert. I realized later that the ticket price they were charging was nearly twice the price compared to competitors. I asked for a refund or a price match but they refused to give a refund citing, company policy. I can understand some competition in prices but i cant understand how the company is seemingly charging twice the price for the same ticket as another vendor. the tickets are for a smaller band with only two tickets, general admissions and a premium seating, i found out the general tickets from ETC was more expensive than the premium tickets on another site. How is that even justifiable pricing? They should not sit behind a company policy that keeps them from giving refunds while being able to have no outline on how much they can charge for a ticket.
  • Review fromPam T

    Date: 07/12/2024

    1 star
    First off tickets are like 3 times the price at venue. Then they offer no refunds or cancellation even if the order is still pending like 12 hours after purchase. Then when the tickets were sent, they sent 1 ticket in a totally different section than where I ordered 2 tickets. Then contacted them about ticket issue they tell me it will be at least 48 hours until they can resolve it! SO UNPROFFESIONAL, UN BUSINESSLIKE, and UNACCEPTABLE!
    Paid Over $400.00 for 2 play tickets in Minneapolis, stuck with wrong ticket for only 1 person!
    Do not use this company!
  • Review fromElisa P

    Date: 06/08/2024

    1 star
    This platform charged me when the transaction was canceled. Then after further review, discovered the company charged consumers 3xs the cost of the tickets. The hidden fees are deceiving. I attempted a refund with an explanation but they would not approve the refund for an event in July 2024.

  • Review fromAmanda S

    Date: 05/26/2024

    1 star
    Purchased tickets from Event Ticket Center for a concert. I didn't receive the tickets or seat number. I looked on the venue website and found out that the tickets were double the cost. Event Ticket Center is a scam. Working on getting a refund.
  • Review fromMark B

    Date: 05/08/2024

    1 star
    Purchased tickets for an event in *********** on May 4. The email for the order had a link to the location of the Comedy Catch but the link took you to an unknown location at ********************************* A very questionable looking place with a barred-locked gate across the door. Luckily we got to the wrong location with time to use ****** and drive to the correct location. Secondly event ticket charges outrageous service fee and delivery fee when they did nothing. Tickets2 x $105$210.00 Service Fee$67.20 Delivery$20.00 Taxes$25.55 Subtotal$322.75 Discount-$21.00 Order Total $301.75
  • Review fromJulie R

    Date: 04/29/2024

    1 star
    Purchased tickets for a comedy club through EVENT TICKET CENTER not realizing I was not at the source of where to buy the tickets. Over charged me for $183.84 for two tickets which should have been $50.00 for two ticket's that are non refundable. If needing to make a date change will not accommodate you. Even after paying a service fee. $162..00 for two tickets $51.84 Service fee. $20.00 Delivery fee. ****** Total. Such a ripoff and to pay an additional fee to pay for Insurance protection of your tickets if cant make the show. DO NOT USE EVENT TICKET CENTER TO BUY TICKETS. RIPOFF COMPANY.
  • Review fromJill H

    Date: 03/06/2024

    1 star
    Do not book your Kia ********************** Parking through Ticket**********************. When you look up Kia ********************** Parking on the web, this site comes up first, and it looks like it is your only option. I've never attended an event at the Kia ********************** and didn't realize I didn't have to purchase parking through this site. The price I was charged for the night I went to see The Eagles was $70.50 for W55 Garage. When I got to the garage there were plenty of parking spaces and the charge was $10. I felt gouged by the Kia ********************** Ticket********************** and when I called the representative, she would not put me through to a supervisor. Upping the price 600% is price gouging as far as I'm concerned. I'm a senior citizen and felt ripped off. I loved the concert, but was appalled that Kia ********************** forwards customers to third party businesses knowing how much extra they are charging. Be warned and know there is plenty of parking around the Kia **********************.
  • Review fromMartha G

    Date: 02/18/2024

    1 star
    HUGE **** OFF!!!!! ******************* up is outrageous. Refund policy horrible-No refunds allowed.
  • Review fromJodie S

    Date: 02/16/2024

    1 star
    Said they sent my tickets to me on 1/26/2024 and I have checked emails every day and nothing. They refuse to refund $176.63 for tickets I never received (which were ridiculously overpriced). Have called and emailed over 10 times and still no resolution - told to keep watching for email containing ticket link they say they already mailed on 1/26/2024. ****** Learned - AVOID TIX ETC - must be a scam....purchased replacement tickets from my usual Ticketmaster for $100 less.....they business needs to be shut down.
  • Review fromMaureen W

    Date: 12/20/2023

    1 star
    Yes, I too got scammed. I just went through training at work about these scams. Companies pay to appear first when searching. They mimic the venue site or official seller. The page I went to looked almost identical to ************. (Why is ************ ok with that, unless maybe there is collaboration?) The ticket sections available are identical. There is the hurry, limited seats, which tricks you, and is a flat out lie. Then the crazy fees. Once the buyer panics and orders, enough calm comes to check further. The event is nowhere near sold out and tickets are 1/3 of what you paid. Your tickets are transferred and magically, those tickets disappear on ************. So, my gut is either some sort of collaboration, or a member of Events Ticket Center buys your tickets from ************ and pockets the extra. I don't buy for one second the third party. I have bought many tickets from Stub Hub and other third party sellers. Those tickets are truly held by a third party and the event is either sold out or close. I didn't feel scammed. With how quickly this site refunded the service fees (how gracious!), they know they are scamming people. There is almost a "buyer's remorse" clause when ordering online, especially when it is within minutes of realizing you've been had. Tough lesson learned, but I hope ************ catches on before they get caught up in another "Taylor Swift fiasco." Legitimate sites should fight these scammers.

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