Reviews

Review Details

• Review fromMiguel M

  Date: 12/06/2023

  1 star
  No refunds allowed. Charged me 5x the price for a ticket. How is this legal? why is ****** putting them on top of the search. They don't even have permission from the venue or even organizers to sell their tickets.

• Review fromHannah A

  Date: 11/15/2023

  1 star
  Absolute scam.
  
  I searched a local event and was surprised to see that the ticket price had doubled, but a “counter” below was showing how rapidly people were purchasing tickets. I didn’t realize until after I purchased the tickets (and paid some exorbitant fees) that it was Event Ticket Center and not the actual event site. I have found reviews from customers saying that their tickets were fake or never arrived. I have asked for a refund and have either been told that they were sold by a third party and customer service cannot help me (then why is TicketMaster doing business with them?) or that I can just resell the tickets (resell isn’t an option on the site; this is a lie). I realized the counter showing ticket sales was also fake as the venue cannot hold that many people.
  
  Go to the events’ webpage to buy tickets and make sure you are not using Event Tickets Center!

• Review fromSusan I

  Date: 11/03/2023

  1 star
  I knew something was wrong when I received several emails instructing me on how to print my e-tickets. It shouldn’t have been so complicated. I too, spent my hard earned money. Disgraceful. Shame on them.

• Review frommelinda c

  Date: 10/30/2023

  1 star
  this is a horrible company and a rip off I admit I did not read the fine print BUT with that being said I realized my mistake as soon as I got the email.......I tried to call them and email them and even did the live chat......someone should look into the company for sure.....DO NOT BUY TICKETS FROM THEM!!! they should not even have a star......

• Review fromnancy h

  Date: 10/17/2023

  1 star
  My tickets never arrived and they won't respond to me !!!! Do not order from them

• Review fromCourtney J

  Date: 10/05/2023

  1 star
  I am writing to file a formal complaint against Event Ticket Center, a business from which I purchased event tickets in September. I believe that my experience with this company constitutes a clear violation of ethical business practices.
  
  In September, I purchased event tickets from Event Ticket Center, and to my disappointment, I discovered that the tickets were incredibly overpriced due to heavy surcharges. I take responsibility for not initially realizing that Event Ticket Center is a ticket reseller; however, I believe that their pricing strategy is morally questionable.
  
  My primary concern, however, arose when I attempted to resell these tickets back to Event Ticket Center in an attempt to recover some of my funds. I provided them with a screenshot of my receipt as requested, but to my dismay, I was informed that I needed to have the physical tickets in hand to complete the transaction. Unfortunately, Event Ticket Center had failed to send me the tickets in the first place.
  
  This left me in a highly unfortunate and unfair situation. Not only was I unable to attend the event, but I also couldn't resell the tickets, effectively resulting in Event Ticket Center retaining my hard-earned money, which amounted to over $400. This situation reeks of unethical behavior and an utter disregard for customer satisfaction.
  
  

• Review fromLaura G

  Date: 10/03/2023

  1 star
  I purchased tickets for twice the rate of other seats in the same section. When I tried to return them, they said that I had to resell them. When I tried to resell them, I realized the tickets were never transferred to me. The confirmation email - from Event Tickets - had the section, but not the seat number. So I could not resell. When I attempted to call the company directly, I could only find a chat service that required a pin number from their email. When I entered the pin number, I received a message saying the pin number was invalid. Very disappointed with process and service.

• Review fromNadia L

  Date: 09/24/2023

  1 star
  This company is a rip-off. I will NEVER buy tickets from them again. The prices are at least three times higher than the price an accredited ticket seller sells the tickets for. They would not cancel a purchase and return the money. They do not answer the phone. The only reason I used them was because it was the first ticket seller that came in the google search, and I did not realize that they were a sponsored page that sells tickets much more expensive.

• Review fromTami P

  Date: 07/29/2023

  1 star
  I’d give zero Stars if I could. I purchased concert tickets and found out after they were $100 overpriced. I was told it was sold out is why I went through these people. I chopped it up as a loss but then I got a 20% off link from then for my next purchase which would have saved on the second pair I needed. We went ahead and purchased another set and the service fee differed by $40 per ticket. Crazy that the service fee differed for same exact tickets for the same exact location. My purchase went through and they didn’t give me the discount. I called and spoke to two reps who couldn’t help me at all. So I spent $640 for 4 tickets that would have cost $320 with other sites. HUGE RIP OFF! ITS THE BIGGEST SCAM EVER! Do you homework and DO NOT EVER purchase through this company.

• Review fromDebra M

  Date: 07/24/2023

  1 star
  This company is unscrupulous. The email they send is very vague about accepting or declining tickets. They give you one link and you think you will get a chance to accept or decline but by clicking the link you automatically have accepted them. I was trying to decline the purchase as I realized the ticket price was 3X what it should have been. When I finally reached them, only a few hours later, they refused to help me and just said they don't do refunds and I am stuck with the tickets.