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Personal Injury Lawyers
Morgan & MorganThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Morgan & Morgan's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.94/5 stars
Average of 462 Customer Reviews
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Review fromMary D
Date: 03/08/2023
1 starMary D
Date: 03/08/2023
Very disapointing erxperience after providinding information several times emails from alawyer . Another lawyer contacts you and tells you where you fell dosent look deep enough where your foot was caught and since I was up on the side walk already and ,sure you were hurt. What a run around. I guess they couldnt get enough money for themselves. Terrible experience.Morgan & Morgan
Date: 03/16/2023
Hello Mary, we are so sorry that we were not able to help you with your case. We strive to help everyone that we can, but there are many factors that go in to determining whether we can take on a case. We do not turn down cases lightly, and please know that while our firm was unable to assist you, this does not mean your claim lacks merit, or your injuries are not valid. If you feel you didn’t receive sufficient attention to your claim, please reach out to us. Tariq - [email protected] / 888-670-2630.Mary D
Date: 03/22/2023
I feel because it wasn't a large money case it wasn't taken and where and how I fell was a hazardous spot. Just a run around for week and droppedReview fromMary B
Date: 03/08/2023
1 starMary B
Date: 03/08/2023
I don't see how Morgan and Morgan have such high reviews with all the complaints that are all also true in my case. They forced me to go to their doctors after I had been treated by 2 emergency rooms and regular doctor none of which referred me for further treatment but Morgan and Morgan did and they didn't pay one of my bills but paid their doctors almost a third of the whole settlement for nothing I needed or got. My whole case was online and the paralegal read the amounts paid to drs over the phone to me and I never saw anything until the final signing. The lawyer spoke to me once and told me to get the MRI done. They never answered a question or even responded to say they couldn't answer. They made tons of money off my case for not having to get up out of their desks. I felt like they were fighting against me not for me. Every time I see one of their ads on t.v. which is very often, I want to throw up. For me, everyone of their ads are lies and they did opposite the ads in my case. If I hadn't gotten 10 stitches in my head and totally traumatized from a wreck that wasn't my fault, I never would have chosen them to begin with. God help them literally legally stealing from everyone who has a wreck.Morgan & Morgan
Date: 03/16/2023
We are truly sorry to hear about your experience. It is not our intention to provide anything less than exceptional service to our clients, and we understand how frustrating it can be when expectations are not met. Please know that we appreciate your feedback and take it seriously. We have thoroughly reviewed your file and can see that your legal team worked diligently and maintained consistent communication throughout the process. While we regret that your experience did not live up to your expectations, we want to assure you that we are committed to continuous improvement and are always looking for ways to enhance our clients' experiences. We wish you all the best going forward. Tariq (888-488-0018 - [email protected])Review fromDonna W
Date: 03/06/2023
1 starDonna W
Date: 03/06/2023
My attorney is Mr. Brad ********* he will not return my calls, texts or emails. I have signed the paperwork and got them notarized and sent them back to him. He told me and it was in the paperwork that once the judge signed off on it that I would have my money in 14 days. Well the judge signed off on it on February 14th and I haven't got it yet. I did talk to Mr. Brad on February 22nd and he said that he has the check but he's waiting on the accounting department to cut it. Here it is March 6th I still don't have it. I also talked to the client experience team on March 2nd they told me that I should be getting a call from him in 48 hours well today March 6th and still haven't heard nothing from him. He got paid now I want mine.Morgan & Morgan
Date: 03/14/2023
This is Tariq with the Client Experience team and I am sorry you feel that way. I have been able to locate your file and will be assisting you to address your concerns. If you need to provide any additional information, please feel free to contact a member of my team at [email protected] or 888-488-0018.Review fromDemi D
Date: 03/06/2023
1 starDemi D
Date: 03/06/2023
FALSE ADVERTISEMENT ON THIS LAW FIRM. THEY CLAIM THEY DO MEDICAL NEGLIGENCE
/MALPRACTICE CIVIL RIGHTS AND DANGEROUS DRUGS, YET WHEN I CALLED I WAS TOLD THE DON'T HAVE ANY LAWYERS THAT CAN TAKE THIS TYPE OF CASE. ARE YOU KIDDING ME WITH 500 ATTORNIES!!! THEN I WAS PUT WITH A CASE WORKER TO GO OVER MY SON'S CASE AND THE GIRL CLAUDIA COULD'NT SPELL, CONTINUED TO INTERRUPT ME OVER AND OVER AND FORGOT WHAT I HAD TOLD HER IN THE FIRST PLACE. WHAT KIND OF PEOPLE WORK HERE? IF YOU AREN'T SCHOOLED IN LAW AS A PARALEGAL OR ATTORNEY AND THEY WON'T EVEN LET YOU TALK TO EITHER THEN IT'S IN MY SON'S BEST INTEREST TO HIRE A LAW FIRM THAT WILL GIVE HIM PROFESSIONAL ATTENTION AND COMPENSATION FOR HIS PERMANANT INJURIES. I WILL NEVER RECOMMEND THIS UNPROFESSIONAL LAW FIRM.
ALSO MORGAN AND MORGAN, DON'T RESPOND WITH WE ARE SORRY TO HEAR OF YOUR EXPERIENCE AND APOLOGIZE BECAUSE IT'S ALL UNEXCUSABLE. "TARIQ" YOUR FIRM NEEDS TO STOP WITH FALSE AND MISLEADING ADVERTISEMENT AND THEN YOU CAN'T EVEN GIVE THE POTENTIAL CLIENT A REASON AFTER YOU WASTED OVER 1HR OF THEIR TIME. THIS WAS THE WORST EXPERIENCE THAT I HAVE EVER HAD WITH A LAW FIRM!Morgan & Morgan
Date: 03/14/2023
Hello Maria, we are so sorry that we were not able to help you with your case. We strive to help everyone that we can, but there are many factors that go in to determining whether we can take on a case. We do not turn down cases lightly, and please know that while our firm was unable to assist you, this does not mean your claim lacks merit, or your injuries are not valid. If you feel you didn’t receive sufficient attention to your claim, please reach out to us. Tariq - [email protected] / 888-670-2630.Review fromMike P
Date: 03/06/2023
1 starMike P
Date: 03/06/2023
Call contact by Morgan and Morgan by email and text message about my Social Security disability claim Saying They were gonna represent me so I had to E Sign documents and then when I called them they told me that I said I was being represented by somebody else and it was a big run around waste of time Do you got 1000 different numbers The people that answer sound like scammers they transfer you to one lane to another line and I don’t know about your caseMorgan & Morgan
Date: 03/14/2023
This is Tariq with the Client Experience team and I am sorry to hear about this; no client should feel like this as we strive for excellent customer service. Rest assured, I have located your file and will address with the supervisor. I'll make sure we get a call out to you to get your questions answered. Should you need further assistance, please contact my team at [email protected] / 888-488-0018.Review fromDR. R
Date: 02/26/2023
1 starMORGAN AND MORGAN WILL NOT PAY OUT WINNING CASE FEES TO ME. THEY ARE THE WORST FIRM.Review fromJohn C
Date: 02/22/2023
1 starJohn C
Date: 02/22/2023
My sister in Memphis was struck by a car while walking in a Wal-Mart parking lot on April 10, 2022. She had a broken hip and a fractured pelvis, which required surgery. She only missed 6 months of work because she was very aggressive with her physical therapy.
A staff member of Morgan & Morgan actually witnessed the accident, so she engaged them. In the ensuing 10 months, she has NEVER spoken with an attorney - only a paralegal - and was never given an idea of what kind/size of a case M&M thought it was (other attorneys who reached out to her did).
After 10 months, the paralegal contacted my sister with a proposed settlement with my sister's uninsured motorist coverage (not the other driver or WalMart), for an amount that won't even cover her medical bills, much less her 6 months of lost wages and other expenses. My sister refused to accept it because SHE IS STILL GOING THROUGH PHYSICAL THERAPY AND MEDICAL EVALUATIONS, which the paralegal apparently didn't know.
My sister filed a complaint against M&M with the Tennessee Board of Professional Responsibility three weeks ago. The attorney (whom she'd never interacted with before) reached out to schedule a meeting with my sister, but no-showed and called an hour later to reschedule, but didn't call as scheduled the second time and the attorney hasn't called since.
I wish she had gone with another firm. Now the deadline to file is only a few weeks away.Morgan & Morgan
Date: 03/01/2023
Hello John, we are so sorry to hear this as our client’s experience is held to the highest standard. While we cannot discuss the specifics of your sister's case in this open forum, we are truly sorry you both feel you haven't received a stellar experience. If you want to share more about what issues you’re facing, please feel free to email or call us to discuss further. -Tariq [email protected] / 888-670-2630.Review fromChristopher M
Date: 02/12/2023
1 starChristopher M
Date: 02/12/2023
Never ever use Morgan and Morgan they are the absolute worst lawyers I ever used. They will give you a paralegal that doesn't know anything. You will almost never hear from your lawyer. They will not keep you informed step by step. You will most likely never meet the lawyer and they will trick you into settling without providing you with the final medical bills. Please stay away from them the are soooooo bad.Morgan & Morgan
Date: 02/21/2023
Hello Christopher, we are sorry to hear this as our client’s experience is held to the highest standard. While we cannot discuss the specifics of your case in this open forum, we are truly sorry you feel you haven't received a stellar experience. If you want to share more about what issues you’re facing, please feel free to email or call us to discuss further. -Tariq [email protected] / 888-670-2630.Review fromBiljana S.
Date: 02/12/2023
1 starBiljana S.
Date: 02/12/2023
My daughter and I were in a car crash, to know fault of our own. On top of the hole thing my daughter was pregnant, with my grandson. Morgan and Morgan, took our case only to Notify me months later, that I did not have the right insurance and they will not pursue my case. So Mr. John Morgan, should not be able to , go on national television, in my View this is false advertisement.Morgan & Morgan
Date: 02/21/2023
Biljana, I am truly sorry to hear that we were unable to move forward with your case. As a firm we strive to assist everyone we can, in some cases we unfortunately do have to discontinue representation. It would not be appropriate for Morgan & Morgan to publicly discuss the specific reason for declining representation in this or any other case. I wish you all the best, Tariq ([email protected] / 888-488-0018).Review fromLinda Y
Date: 02/05/2023
5 starsLinda Y
Date: 02/05/2023
Extremely efficient, quickly reply to inquiries (via phone or email), and exemplify the highest level of professionalism.Morgan & Morgan
Date: 02/13/2023
We appreciate you taking the time to leave us such a nice review, Linda. We strive to provide the best customer service possible and I'm glad to know it shows. Should you have additional questions or need further assistance, please feel free to contact us at [email protected] or 888 670 2630 – Ashley
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