Reviews

This profile includes reviews for Darden Restaurants, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Darden Restaurants, Inc. has 1372 locations, listed below.

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  Darden Restaurants, Inc.

  1000 Darden Center Dr Orlando, FL 32837-4032

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  Darden Restaurants, Inc.

  P O Box 593330 Orlando, FL 32859-3330

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  Darden Restaurants, Inc.

  7300 W Colonial Dr Orlando, FL 32818

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  Darden Restaurants, Inc.

  7502 S Orange Blossom Tr Orlando, FL 32809

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  Darden Restaurants, Inc.

  20 Towne Center Cir Sanford, FL 32771-7411

Review Details

• Review fromKrystal M

  Date: 06/22/2025

  1 star
  The food at this restaurant is usually great. However on Friday 6/20/2025 I ordered the gnocchi and bit into a piece of glass in my food.I told the server and she told the manager. The manager did not seem very apologetic or concerned that I bit into broken glass in my food. He offered to replace the dish but did not initially offer to comp the food. They remade the dish and did eventually comp the dish. The server also paid for our dessert. She was apologetic and I appreciate that. However, the manager should have shown more concern that there was broken glass in my food. In my opinion they should have comped our whole meal as that is completely unacceptable at a restaurant. The manager also did not give me his card or any contact information to follow up in case there were any issues after consuming GLASS in my food.

• Review fromLarry L

  Date: 06/16/2025

  3 stars

  Larry L

  Date: 06/16/2025

  Leaky toilets visit ******** to Burned bake potato check 2106, June 25, 2025. Dusty *** work and all wood in our booth area No manager came to table to hear me out

  Darden Restaurants, Inc.

  Date: 06/17/2025

  Hi *****, we're concerned to see this feedback and apologize for the disappointing experience. We are following up with you directly via the email address you provided with this review.

• Review fromRuchith K

  Date: 05/23/2025

  1 star

  Ruchith K

  Date: 05/23/2025

  Me and my wife come to ****************** IL a few times a week but recently the whole place went upside down. Low on staff and poor service. Looks like new management leading to this poor performance might damage great ********* brand. I tried to address the issues with the restaurant manager but they are not interested.

  Darden Restaurants, Inc.

  Date: 05/27/2025

  We very much appreciate you taking the time to share your feelings - especially as longtime guests of Yard House. Our General Manager, **** Goggine, and the team will be working hard to leave you and your family delighted and he encourages you to give one of the managers a call next time you are planning to be in so they can make sure it gets off to a great start with as minimal wait as possible. Their number is ************.

• Review fromNicole K

  Date: 05/23/2025

  1 star
  my family and I went here on Mothers Day after experiencing a tough week burying my father. My mother has arthritis so we got an extra chair so she can prop her leg up on. it was pretty busy in the restaurant that day because it was Mothers Day. The waitress asked if she could have the chair for another table. I asked her did we have to and she said absolutely not. ************************************************************************************************************* anything we ask what was he doing and he just replied. I need this chair and thats just that. that was extremely rude. We asked for the manager she agreed, but never did anything about it.

• Review fromTony L

  Date: 04/28/2025

  2 stars
  This complaint is about the Capital Grille - *********** location. It was amateur hour. I dined in the bar area. The night was filled with errors, lack of attention to detail, a total disregard for requests that I made only to be returned with added insult to injury. The restaurant was understaffed and exemplified behaviors that you would expect at a casual establishment, not one that prides itself on providing an upscale, fine dining experience. It was appalling and embarrassing to say the least. I sat down at the bar and noticed there was only one bartender. There was a lengthy delay between me ordering my drinks and ***** following up to inquire about me ordering dinner. After about 20 minutes, I ordered my dinner. I ordered a Caesar salad, steak and a couple of sides. I stated specifically to ***** that I wanted my salad to arrive prior to my meal. He acknowledged. ***** also proceeded to ask if I had an interest in a bread basket for which I said yes. Ten minutes later, a couple arrived and had managed to order drinks and bread as well. Soon after that, bread arrived for the patron sitting to my left as she had been at the bar for a while when I arrived and then for the couple seated next to me that arrived after I did. Then my bread basket arrived? After a lengthy wait, the couple to my right received their appetizers that were ordered after I ordered my meal. Then my salad arrived after the patrons to my right received their appetizers first although they were ordered after I placed my order. I was half way through my salad which was good, then a manager sporting a goatee I believe, arrives with my dinner while I was still enjoying my salad. He asked if I wanted him to return to the kitchen with my meal. I told him no. I ordered another drink. It never arrived. The manager that served me my meal had also ran an order to another patron at the bar and yells that he needed a steak knife for the patron? The experience was below the Grille's standards.

• Review fromJeremy S

  Date: 04/14/2025

  1 star

  Jeremy S

  Date: 04/14/2025

  I usually dont leave reviews, but my experience at Olive Garden was disappointing enough that I felt compelled to say something. The service was painfully slow despite the restaurant being half-empty. We waited nearly 20 minutes just to get water, and even longer for someone to take our order.When the food finally arrived, it was lukewarm and clearly had been sitting out. The pasta was overcooked and gummy, and the sauce tasted like it came straight from a can. The breadsticksusually the one saving gracewere stale and ****** top it all off, our server disappeared for most of the meal, and the manager was very rude and it took forever to get the check. For the price, I expected way better. Unfortunately, this visit reminded me why I stopped coming here in the first place. Not planning to return anytime soon.

  Darden Restaurants, Inc.

  Date: 04/15/2025

  We're sorry to hear about your experience. We'd like to learn more and make this right. Please reach out to us at **************************************** We look forward to hearing from you.

• Review fromKira M

  Date: 03/03/2025

  1 star

  Kira M

  Date: 03/03/2025

  Worked at a YH in **********, ** For a few months and honestly couldn't keep this to myself. Hands down the most hectic/unorganized commercial kitchen I've ever worked in. I started as a prep cook and they FORCED me into a different position. Not because they didn't have the hours. Because they hired on a handful of ************** and paid them a few dollars less (yes we all talked about this and informed each other about the pay) than the initial hires. They also don't know if they want to do employee meals or not...I kid you not the rule changed 4 times in the few months that I worked here. They also STRONGLY DISCOURAGE breaks. They might not outright say "you can't have a break" but they do everything they can to discourage it: no employee meals, telling you you're already behind (even if it's not true), or just berating your work ethic in general. We also had management that I think made a sport of JUST HOW HIGH they could be on the job before anyone noticed. WE ALL NOTICED. One manager (Natifah) had/has a jaw issue (coke), another one (***) could barely get his words out or do anything sensibly (pills). We also had another manager (Q) who would just curse you under his breath...and expect not to receive the same kind of language. To top it all off, when I quit (because they didn't have hrs for prep cooks, but they literally had us training them) the manager (*****) tried to pretend like he fired me. Whole experience was just bizarre...basically spent a few months working for drug addicts who shouldn't have been in management positions. Terrible experience, do not work for Yard house at ************* in **********.

  Darden Restaurants, Inc.

  Date: 03/04/2025

  Thank you for bringing this to our attention, ***** We have shared your concerns with our Employee Relations team so they can be in touch to further discuss your employment experience.

• Review fromRashanna M

  Date: 02/27/2025

  1 star

  Rashanna M

  Date: 02/27/2025

  I do not usually write complaints , but yesterday was just BLATANT disrespect! We decided to celebrate my Sons' 30th birthday at Longhorn with a party of 22 people. I called to see if we could be accommodated and was assured it was not problem. We all arrive around 7:15pm the appointed time to not get seated until 8:15pm, the waitress was awesome, but they put her as one lone waitress with this party of 22. We had our orders taken around 8:30pm and after that we just sat. I had to speak to the manager to ask if we could get our drinks and bread around 9:00pm. We then had to ask for at least the kids meals, as at this time my grandchildren were getting antsy. We received appetizers, and drinks and NO OTHER FOOD EVER CAME TO OUR TABLE!!!!!!!!!!!!! We finally all just got up and walked out around 9:45pm. Word of mouth travels, and I will let everyone know via my social media presence or just with a simple email to everyone I know to NEVER visit that location or any other location attached to Darden. The manager at that location was just racist and disrespectful, he should have to find employment elsewhere, he was even taunting after the fact and yelled to us to "have a good night". He better be glad that I taught my Children how to behave and not let people like him in his miserable existence get to them or there would've been more to this story. WE WILL NEVER COME BACK THERE and anyone that's reading this should not either.

  Darden Restaurants, Inc.

  Date: 03/03/2025

  Our Guest Relations will communicate with the operations leadership and follow up with the guest within the next 72hrs.

• Review fromTayhana F

  Date: 02/24/2025

  1 star

  Tayhana F

  Date: 02/24/2025

  Yesterday (2/24/25) I had a get together with my girls at Longhorn in *****, **. The restaurant was FILTHY including underneath our table. Trash was all over the floor from previous guest. No one in the restaurant took accountability to clean. The vacuum was right at the entrance. I ordered minimal just due to the environment. The waitress came out with everyone's order and tells me they had ran out of one of my items. That would have been beneficial to know prior to bringing out everyone else's order. She was very kind, so I don't fault her. Then, as we are trying to enjoy our meal, we are hearing stories about the women's bathroom being extremely foul and the waiters and waitresses suggesting no one go to it. The gentlemen who had a table in front of me asked for a soapy rag to clean his area and the host made it seem like it was an issue. Honestly, who wants to eat in such conditions? The worst experience ever and I love Longhorn. I will never visit this location again.

  Darden Restaurants, Inc.

  Date: 02/25/2025

  This is troubling to hear. We would like to contact you directly, Our Guest Relations will follow up within the next 48hrs.

• Review fromMaia G

  Date: 01/22/2025

  1 star

  Maia G

  Date: 01/22/2025

  Olive Garden is ridiculous. **** in, got seated. Servers standing everywhere. Waited 25 minutes still no server. Others were being seated and served after we got there. No one came to check on us to see if we got served. Restaurant lacks good customer service and probably why its half empty.

  Darden Restaurants, Inc.

  Date: 01/27/2025

  Thanks for your feedback. Our Guest Relations team would love to assist. Please reach out to us at **************************************** We hope to hear from you soon.