Reviews

This profile includes reviews for IPSY's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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IPSY has 3 locations, listed below.

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  IPSY

  Pembroke Pines, FL 33027-6166

  
• 

  Ipsy

  4670 Railhead Rd Fort Worth, TX 76106-1990

• 

  Ipsy

  903 Colorado Ave Santa Monica, CA 90401

Review Details

• Review fromLynette A

  Date: 03/04/2025

  5 stars
  I have been an ipsy customer for over 5yrs now. I absolutely love getting my box and bag every month and my Icon box every 3mths. I started getting it because i lost everything in a ******** had to start over. I always get great brands full and sample size (depend on box or bag). I have built my makeup, skincare, *********** care oh & perfume, up with ipsy/boxycharm! I looked forward to these boxes every month. I also have delt with customer support and they are all very friendly & professional. I would & have recommend them. It's like a gift to myself every mth. & I love it!!!
  

  IPSY

  Date: 03/07/2025

  Hi *******,
  
  Thank you so much for your positive feedback! We are grateful to hear about your experience.
  
  We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
  
  Yours truly,
  Team IPSY

• Review fromKayle H

  Date: 03/04/2025

  5 stars
  I used to get a lot of same items but now they make sure to add more of a selection
  

  IPSY

  Date: 03/07/2025

  Hi *****,
  
  Thank you so much for your positive feedback! We are grateful to hear about your experience.
  
  We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
  
  Yours truly,
  Team IPSY

• Review fromElvia’s F

  Date: 03/04/2025

  5 stars
  When it comes to awesome online customer service and great products, ******************** is the brand to trust! I have never had a problem and I have been a long time loyal customer. I have found some of my favorite forever brands and I do not plan on leaving my subscription. I get a glam bag every month filled with mini surprises. Some I keep and some I gift! I also love the add ons as part of my monthly cute bag. You get mini samples as low as $3 and high quality products. Its like Christmas every month! Thank you IPSY for always taking care of any issues I have promptly! Love, your loyal IPSTER!
  

  IPSY

  Date: 03/07/2025

  Hi Elvias Faith ***************** you so much for your positive feedback! We are grateful to hear about your experience.
  
  We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
  
  Yours truly,
  Team IPSY

• Review fromJody M

  Date: 03/04/2025

  5 stars
  An awesome way to experience high end beauty products at a reasonable price.
  

  IPSY

  Date: 03/07/2025

  Hi ****,
  
  Thank you so much for your positive feedback! We are grateful to hear about your experience.
  
  We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
  
  Yours truly,
  Team IPSY

• Review fromElsa W

  Date: 03/04/2025

  1 star
  They sent me everything I said I rarely use. Only thing I kept from the ipsy bag was the bag... First time I have ever gotten something from ipsy that I didn't use. Disappointed...
  

  IPSY

  Date: 03/07/2025

  Hi ****,
  
  Thank you for reaching out via BBB!
  
  We are so sorry to hear about your recent experience with us. Your feedback and member happiness is important to us, and we want to make things right.

  We'll be reaching out to you directly via email within the next few days to further resolve this issue. We look forward to assisting you!

  Best,
  Team IPSY
  

• Review fromIsmaris O

  Date: 03/04/2025

  5 stars
  Ive always been a huge Ipster, Ive learned so much about skincare, haircare, and makeup thanks to this company. My monthly bags are such a treat, and the customer service has always been fast reliable and kind. I fear that Ipsy will one day get too expensive for my monthly budget, the natural increases could affect my other bills if it keeps going up but so far its still affordable and valuable way to keep learning enhancing my beauty profile irl. Thank you to Ipsy.
  

  IPSY

  Date: 03/07/2025

  Hi Ismaris,
  
  Thank you so much for your positive feedback! We are grateful to hear about your experience.
  
  We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
  
  Also, thank you for sharing your thoughts about our pricing. We understand that changes like this can bring up questions, and we want you to know were here to support you. 
  
  If you have further concerns, please reach out to our IPSY ************* team via our help site and someone will be with you shortly: *****************************************************;
  
  Yours truly,
  Team IPSY
  
  

• Review fromRia C

  Date: 03/04/2025

  5 stars
  Love IPSY beauty monthly boxes????. Love all the great quality products.
  

  IPSY

  Date: 03/07/2025

  Hi Ria,
  
  Thank you so much for your positive feedback! We are grateful to hear about your experience.
  
  We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
  
  Yours truly,
  Team IPSY
  

• Review fromBelinda R

  Date: 03/04/2025

  5 stars
  I love Ipsy . I've been enjoying it more since they started doing the option where we can choose our 3 products. I've been saving so much money on high brand products because of Ipsy. Sometimes l skip a month or two and l still have access to the Ipsy shop and that's another great feature. I've been using Ipsy for the 4th year in a row and l don't plan on canceling.
  

  IPSY

  Date: 03/07/2025

  Hi *******,
  
  Thank you so much for your positive feedback! We are grateful to hear about your experience.
  
  We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
  
  Yours truly,
  Team IPSY
  

• Review fromCatherine P

  Date: 03/04/2025

  5 stars
  I feel like if Ipsy makes a mistake, they will everything they can to correct it. I would recommend them to my friends for sure!
  

  IPSY

  Date: 03/07/2025

  Hi *********,
  
  Thank you so much for your positive feedback! We are grateful to hear about your experience.
  
  We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
  
  Yours truly,
  Team IPSY
  

• Review fromRandi H

  Date: 03/04/2025

  5 stars
  Great products and the authenticity, honesty and integrity within the company. They're always helpful, kind and considerate, willing to listen and help. I have used this service on and off again for the last nine years and have only ever discontinued services due to financial hardships I have experienced.
  

  IPSY

  Date: 03/07/2025

  Hi *****,
  
  Thank you so much for your positive feedback! We are grateful to hear about your experience.
  
  We hope we can keep delighting you moving forward, and we hope you love all the upcoming features. Stay tuned on our social channels @IPSY to keep up with what is new!
  
  Yours truly,
  Team IPSY