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Business Profile

Online Cosmetic Sales

IPSY

Reviews

This profile includes reviews for IPSY's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

IPSY has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • IPSY

      Pembroke Pines, FL 33027-6166

      BBB accredited business seal
    • Ipsy

      4670 Railhead Rd Fort Worth, TX 76106-1990

    • Ipsy

      903 Colorado Ave Santa Monica, CA 90401

    Customer Review Ratings

    3.96/5 stars

    Average of 1,028 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPenny C

      Date: 11/07/2023

      5 stars

      Penny C

      Date: 11/07/2023

      I love the products they offer before you buy. I like trying out new products to see if I like them before I buy them.

      IPSY

      Date: 11/09/2023

      Hi *****,

      Thank you for your review and feedback, we love to hear this!

      At the forefront of IPSY is the dedication to creating a stellar membership experience, and it is so nice to hear that our members appreciate the effort that we put into making sure we provide a wonderful experience.
       
      We look forward to continuing to dazzle you month after month.

      Yours truly,

      Your IPSY Team 

    • Review fromAshley H

      Date: 11/07/2023

      5 stars

      Ashley H

      Date: 11/07/2023

      This is an amazing company.im super proud to be a member they have absolutely amazing products custom products specifically for the individual and their needs I highly recommend them to anyone that I know

      IPSY

      Date: 11/14/2023

      Hi ******,

      Wow, were blown away by your positive words, and we really appreciate the time you took to write such a detailed review!

      We truly appreciate you. We look forward to continuing to dazzle you month after month!

      Yours truly,

      Your IPSY Team

    • Review fromolivia *

      Date: 11/07/2023

      5 stars

      olivia *

      Date: 11/07/2023

      I love the quality of the products! They all match my skin tone perfectly! One time when I ordered a add in it came late and I didnt think it was coming but then I emailed them and they helped me and I got it VERY soon after! The service was amazing! I really enjoy the Glam bags and the Boxycharms!

      IPSY

      Date: 11/09/2023

      Hi ******,

      Wow, were blown away by your positive words, and we really appreciate the time you took to write such a detailed review!

      We truly appreciate you. We look forward to continuing to dazzle you month after month!

      Yours truly,
      Your IPSY Team 
    • Review fromKim N

      Date: 11/07/2023

      5 stars

      Kim N

      Date: 11/07/2023

      I love Ipsy and look forward to each month's deliveries. I shop products for special gifts for my friends as well. Ipsy is a treat I give myself each month as well as being able to do some gift shopping....nice. I have been with Ipsy a long time and have gone through all the growing pains through the months but I still love you Ipsy!! Your customer service people are excellent and caring and Kudos to them. I have also learned a great deal from the articles and how to use the different products for my health and benefit. So thank you Ipsy and wish you the best in 2024!!

      IPSY

      Date: 11/15/2023

      Hi ***,

      Thank you for your review and feedback, we love to hear this!

      At the forefront of IPSY is the dedication to creating a stellar membership experience, and it is so nice to hear that our members appreciate the effort that we put into making sure we provide a wonderful experience. We look forward to continuing to dazzle you month after month.
       
      Thanks for being a member of IPSY!
       
      Take care,

      Your IPSY Team

    • Review fromKimberly O

      Date: 11/07/2023

      5 stars

      Kimberly O

      Date: 11/07/2023

      Love that skin care is included, such great brands. The add ons are also a Plus! great prices

      IPSY

      Date: 11/09/2023

      Hi ********,

      Wow, were blown away by your positive words, and we really appreciate the time you took to write such a detailed review!

      We truly appreciate you. We look forward to continuing to dazzle you month after month!

      Yours truly,

      Your IPSY Team

    • Review fromKatherine B

      Date: 11/07/2023

      5 stars
      I have been part of IPSY's subscription service for over a year now and love it! I have only had to reach out to customer service once and they were so professional. Their service is a great way to try products before buying them in full size plus it keeps travel size items available to fill your toiletry bag. Great company, great products.
    • Review fromJessica A

      Date: 11/07/2023

      5 stars

      Jessica A

      Date: 11/07/2023

      I absolutely love IPSY!! They have such a great variety of products and I love that you get to choose products with your subscriptions!! I have been doing ************ as well as the Icon box and I have never been disappointed in any of the products!! The prices are great and the specials they run are amazing!! Thank you for being so wonderful IPSY!!

      IPSY

      Date: 11/09/2023

      Hi *******,
       
      Thank you for your review and feedback, we love to hear this!
       
      At the forefront of IPSY is the dedication to creating a stellar membership experience, and it is so nice to hear that our members appreciate the effort that we put into making sure we provide a wonderful experience.
       
      We look forward to continuing to dazzle you month after month.
       
      Yours truly,

      Your IPSY Team

    • Review fromDawn D

      Date: 11/07/2023

      3 stars

      Dawn D

      Date: 11/07/2023

      I like most of the products I receive, but the shipping time is extremely slow.

      IPSY

      Date: 11/09/2023

      Hi ****,

      Thank you so much for sharing your honest and positive review with ** and this community.
       
      Orders leave our warehouse mid-month and usually arrive 15 business days after they ship. 
       
      We're constantly working to improve your experience. When selecting our shipping partners, we take both delivery time and customer satisfaction into account.
       
      No worries, we've passed your feedback along to our shipping team to help them evaluate our current partnership. We're working hard to ensure quick delivery for all of our members, and we appreciate your feedback.
       
      It means the world to us, and we can assure you that we will continue improving.

      Yours truly,

      Your IPSY Team

    • Review fromJulie R

      Date: 11/07/2023

      5 stars

      Julie R

      Date: 11/07/2023

      I've never really had a bad experience with Ipsy. I have been a subscriber for many years and love all the options I am given. When I received an order one time and didn't have an item I had purchased - they quickly issued a refund via the chat method. I will continue to use Ipsy for years to come.

      IPSY

      Date: 11/09/2023

      Hi *****,

      Thank you for your review and feedback, we love to hear this!

      At the forefront of IPSY is the dedication to creating a stellar membership experience, and it is so nice to hear that our members appreciate the effort that we put into making sure we provide a wonderful experience.
       
      We look forward to continuing to dazzle you month after month.

      Yours truly,

      Your IPSY Team

    • Review fromConnie M

      Date: 11/07/2023

      5 stars

      Connie M

      Date: 11/07/2023

      Ipsy is a great company the customer service is great and I can get great products for cheaper I only wish they had the tracking information on when they ship the products on their app but other than that I love Ipsy.

      IPSY

      Date: 11/09/2023

      Hi ******,

      Thank you for your review and feedback, we love to hear this!

      At the forefront of IPSY is the dedication to creating a stellar membership experience, and it is so nice to hear that our members appreciate the effort that we put into making sure we provide a wonderful experience.
       
      Meanwhile, orders leave our warehouse mid-month and usually arrive 15 business days after they ship.
       
      You can check the status of your order by viewing your timeline when you log into your account.
       
      Here are tips on how to track the current months order:
      Log into IPSY.com and view your timeline or click on "Track Your Glam Bag or Icon Box
      Go to Account ? View Membership ? Track Your Glam Bag or Icon Box  
      We look forward to continuing to dazzle you month after month.

      Yours truly,

      Your IPSY Team

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