Reviews

This profile includes reviews for Neptune Society's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Neptune Society has 75 locations, listed below.

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  Neptune Society

  100 NW 70th Ave STE 200 Plantation, FL 33317-2901

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  Neptune Society

  28581 Northwestern Hwy Southfield, MI 48034-1824

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  Neptune Society

  2560 Tampa Rd Ste B Palm Harbor, FL 34684-3138

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  Neptune Society

  175 W Route 4 Ste B Paramus, NJ 07652-1272

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  Neptune Society

  303 E Woodlawn Rd # 400 Charlotte, NC 28217-1444

Review Details

• Review fromKaren I

  Date: 06/05/2024

  5 stars
  The service we received was excellent!! Their office kept us informed step by step with professional compassion as to what was being done to care for our loved one and for us as a family. I highly recommend Neptune Society for taking care of loved ones when they leave this world and for the constant communication with the family. ***** ******* *** ****** ** ****** *******

• Review fromMimi V

  Date: 05/31/2024

  5 stars
  Thank You to Neptune Society in LasVegas *********************** who guided me through every step. The death was an accident and there was no information except for witnesses. ****** was wonderful guiding through aspects of coroners, marshals department, police & even the donor network, as to how much time to expect responses. She was such a professional in all aspects of her position & was the best experience from the first phone call all the way through this process. Kind and considerate and most of all caring. She was much needed in my hard time and can not thank her enough. Trust is hard to find these ********* was so nice to feel that way with ******, if she said something, she did it! Integrity!! Thank you so much!

• Review fromJon S

  Date: 05/31/2024

  5 stars
  The Neptune Society worked as I had hoped when my wife passed away last week. It was a call to them and they took care of my wife's body and the cremation. I only had to provide them a picture of her and give them the urn they had sent us when we signed up. ******** in the office was a great help in getting me her ashes and death certificates as well as providing me a potential list of who I needed to contact regarding her death. All in all the cost to sign up with the Neptune Society was money well spent!

• Review fromTracy O

  Date: 05/16/2024

  1 star
  Not worth it prior to my dad's passing in ****, my sister who is in **** started the process to pay for my dad. My dad passed away a week or so later not expected. The staff then called me in California less than 8 hours after finding out about my dad telling me "when are you paying go get a credit card and pay" Mind you i was not the one who signed the contract very unprofessional. After a few days i paid my share and They were to send me my dad after cremation as they agreed to California and sent him the wrong way so he was sent back but no one communicated this to me until i sent email and asked . VERY UNPROFESSIONAL. I am not able to review on there site as **** is not listed to post a review i will never use Neptune Society again and will make arrangements elsewhere so my family does not have to deal with this while grieving i cant even grieve yet as my dad is still out there somewhere. My dad passed last week May 7 and this has all happened in that time don't use them unless you want to get pestered for payment and lost in transit.

• Review fromHE N

  Date: 05/15/2024

  5 stars
  The Neptune Society in ******* was a blessing to work with. **** was so very helpful, efficient, kind and very easy to work with. They made the death of our loved one easier to deal with, in a very professional and kind manner. Thank you

• Review fromRosanne W

  Date: 05/14/2024

  5 stars
  ********************************** of the Neptune Society's Kansas-*************** was a capable and caring guide and partner in helping with my husband's memorial service and cremation. We had done no advance planning (a big mistake) and she was able to tell my son and me about the things we needed to do ourselves and all the things she could do for us. Many people who attended the memorial service made a point of telling me how much they liked it. I give ***** much of the credit.

• Review fromAnna U

  Date: 05/11/2024

  5 stars
  A logistical nightmare was resolved when ******* very confidently fully explained the program and how Neptune Society worked between North and *************. Everything discussed was handled exactly as agreed. ******** at the ****** location was professional and reassured the cremation was handled with respect.

• Review fromTracy J

  Date: 05/08/2024

  5 stars
  ******* at Neptune Society was wonderful to work with. She was professional, caring, and always responded promptly any time I called or emailed her with a question.

• Review fromTeri R

  Date: 05/03/2024

  5 stars
  After losing my mom, my anxiety and lack of knowledge not knowing how to handle things were overwhelming. *******, ******* and ****** provided a smooth path. Made a very difficult time less stressful. I will always be greatful for your guidance and kindness. Great services.Thank you always,The ****** Family

• Review fromElizabeth S

  Date: 05/01/2024

  5 stars
  ****************, of the Neptune Society, located in ********* **********, was so thoughtful, kind and efficient. My sister died quite unexpectedly, and we were in shock. Thank heavens, the hospital and the Neptune Society handled all of the necessary details, and we were relieved of all the responsibility that comes with a death.We highly recommend their services, and the great gift of pre-planning. We will definitely be using the Neptune Society to plan for our own future needs.