Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Perfume

ALT Fragrances LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Perfume.

Reviews

Customer Review Ratings

3.61/5 stars

Average of 93 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAmanda W

    Date: 05/26/2023

    5 stars
    I love ALT fragrance. I normally don't take the time to review products or companies but since I love all the perfumes I've ordered from them and have only had one issue. I was missing a bottle in an order. I emailed thier customer service and before the day was over I had an apology for the inconvenience and tracking number to the replacement bottle being sent. Great products and terrific customer service is rare with some online shops so I had to take the time to show my appreciation.
  • Review fromGraham F

    Date: 05/26/2023

    4 stars
    I love the ALT crystal number 23. Had a faulty sprayer but customer service was amazing and shipped me a new one right away! wohooo
  • Review fromAlex T

    Date: 05/26/2023

    5 stars
    Had an issue with my order, but my customer service rep, Saikrishna, resolved the issue very fast. I was pleased with the way that my rep accommodated me.
  • Review fromDom P

    Date: 05/25/2023

    5 stars
    Product was great! I had an issue with shipping at first that was resolved with with ease and tact by their customer support which is 10/10.
  • Review fromWilliam C

    Date: 05/25/2023

    5 stars
    Cologne smells great. Scent lasts all day. My bottle came damaged in shipping, and ALT responded to my email immediately and sent me out a new one right away. Great customer service.
  • Review fromAaron S

    Date: 05/25/2023

    5 stars
    I was originally skeptical at first as well as normally with alternate brand perfumes you find the quality to be not as good or not even close to the original. However, I can say that I've been pleasantly surprised with the *** brand. The quality of their perfumes is excellent and very reasonably priced. I have just placed my 3rd order and so far no complaints at all! Both myself, my wife and my wallet are very pleased to have found this company and will continue to support them in the future :)
  • Review fromGovind S

    Date: 05/25/2023

    5 stars
    Great customer service and good products, would definitely order again
  • Review fromKyle G

    Date: 05/24/2023

    5 stars
    Was very skeptical but thought Wth since I do buy $200 dollar bottles of cologne at times. I purchased their versions of baccarat 540, ************ Fn Fabulous, and Versace Eros. And when I say this I mean it! Every single one of those bottles smells just like the brand bottles!!!. I also tried a sampler from the ************** which had the same mission as ALT fragrances. And I didnt like not one thing I got from them but ALT is the way to go if youre skeptical dont be! I am a scent snob and I am highly impressed with this company!!!!
  • Review fromMichelle P

    Date: 05/23/2023

    5 stars
    I was amazed even from my first experience. I said to myself: ok lets give it a try and I wasnt disappointed. After that I took 3 more scents, pleased again , and right after 4 other. I recommend to everyone to trust this company. All of my bottles are exact same as original, you cant see the difference. I will definitely buy some other scents.
  • Review fromSamantha O

    Date: 05/23/2023

    5 stars
    I love the scent ******* from this company. I first bought small samples of Baccarat Rouge 540 from ***** but the prices were outrageous. I found this on Amazon about a year and a half ago, and Ive never gone back. My mom orders it for me for every birthday and Christmas. I waitress, and strangers and coworkers rave about how I smell. I will say you should apply more of this product than you would need of actual Baccarat Rouge, and I put it in my hair and shirt. The scent seems to last all day because even after I cant smell it, other people can. If youre skeptical, you should just make the purchase. It is genuinely worth it and this brand is amazing. Their customer service is also great, which is always refreshing.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.