Reviews

This profile includes reviews for American Air, Plumbing, and Electrical's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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American Air, Plumbing, and Electrical has 2 locations, listed below.

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  American Air, Plumbing, and Electrical

  2874 Sanford Ave Sanford, FL 32773

  
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  American Air, Plumbing, and Electrical

  1552 Ridgely St Baltimore, MD 21230-2013

Review Details

• Review fromMarie H

  Date: 07/04/2023

  5 stars
  Sandy R. was very friendly, helpful and took the time to listen to my concerns. I was also extremely happy that he came out on an emergency call for me on a holiday (the 4th of July).
  I have trusted American Air and Heat with my ac and heater unit repairs for many years now. I recommend them highly.

• Review fromLois S

  Date: 06/08/2023

  5 stars
  Alex ***** was very polite, attentive, informative and helped me to know more about my HVAC system.

• Review fromEbony B

  Date: 06/04/2023

  5 stars
  Alex ***** provided exceptional customer service. He was very polite and knowledgeable of the task at hand!

• Review fromRegis B

  Date: 05/31/2023

  5 stars
  Gabe was an excellent technician, he explained things clearly and was very respectful to my home and time.

• Review fromBernadette B

  Date: 05/22/2023

  5 stars
  Rafael was so nice!! Took care of everything. Ac working now.

• Review fromMike W

  Date: 05/18/2023

  5 stars
  Preventative maintenance—Tech was there in the window time stated. Polite, courteous and explained everything he was going to do. Asked if I had questions. Thanks Gabriel.

• Review fromRobert C

  Date: 05/17/2023

  1 star
  Beware of this company! They charged $593.10 to install a @75.00 Capacitor which took 10 minutes and did not fix my A/C problem. The A/C problem was the compressor overheating and shutting off. I then called a reputable A/C company who correctly diagnosed the problem as a balky fan motor. They replaced the fan motor and the Capacitor and the A/C system works perfectly. I tried to dispute the $593.10 charge on my Visa Card, but got charged anyway. If you want to be overcharged for poor service then this is the company for you. Caveat Emptor!

• Review fromLeonard T

  Date: 05/15/2023

  5 stars
  Had a new system installed 12/1/2022 Cody explained every detail as to why I needed a new unit and the different units that would serve my needs. I’m also a maintenance plan member, who gets advance appointment scheduled and the Technicians show up on time. Highly recommend this company!

• Review fromMichelle M

  Date: 05/14/2023

  5 stars
  Fred L. was AMAZING! Instead of just “checking the boxes” on our semi-annual maintenance check, he went through our system top to bottom, and used Bluetooth enabled tools to check every aspect of the system. Fred was able to catch a potential fan speed issue, and a compressor issue before they caused part failures and costly repairs. He was also kind enough to explain each step to me, as I am always eger to learn more about the components in my home. On top of being the most professional, knowledgeable, and thorough techs I’ve ever had, Fred was also jovial and polite. I will definitely be requesting him for my next maintenance check!

• Review fromJohn C

  Date: 05/10/2023

  1 star
  On May 8, an American Air tech came, under contract, to inspect our AC system. Within two hours after they left, the system quit working. Another tech came and advised us the Evaporator Coil (which had been replaced two years earlier) was leaking and would have to be replaced, at a cost of $1294. We gave the go ahead. The next morning they called and said they had the part but it would cost $4000. That day, the 9th, we called another company (Air Pros, excellent service). Their tech, Tyler Ramos, advised us the coil was not leaking, but the coolant was low. He charged our system with coolant gas and the system has been working ever since. We suspect America Air of attempted fraud.