Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Air Conditioning Contractors

American Air, Plumbing, and Electrical

Reviews

This profile includes reviews for American Air, Plumbing, and Electrical's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

American Air, Plumbing, and Electrical has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.62/5 stars

    Average of 125 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTimothy H

      Date: 03/30/2023

      5 stars
      Alex ***** did an excellent job and I highly recommend his services in particular
    • Review fromMike H

      Date: 03/28/2023

      5 stars
      Best in the business! I’ve been a customer since 2007 and have never had a bad experience. They maintained my original system the house was built with until it was time for an upgrade, I purchased a new system from them and they’ve been maintaining it since new. Always impeccable service. Their Techs are very thorough and well trained and their Customer Service is friendly and fast.
    • Review fromThomas C

      Date: 03/21/2023

      5 stars
      Every person in this company loves their job and it shows! AA&H staff have superior depth of technical expertise; they are knowledgeable and professional with keen attention to detail and great communication skills. They go out of their way to take great care of clients--for example, they kept our indoor cat safe by closing doors all day long, and even for a messy tear-down and install, they left the house and yard impeccably clean. American Air & Heat gives us 100% peace of mind.
    • Review fromJudy M

      Date: 03/21/2023

      5 stars
      I typically have my new system serviced every 6 months, and each time I have had it done by American Air & Heat, the tech has been extremely thorough. The gentleman today was absolutely great and pursued a problem with the drain line until it was solved! This was no easy task as my air handler is in the attic and he needed to go up and down the ladder many, many times to keep checking the system and to finally clear the clog! I would highly recommend this company for any AC work they need to have done!
    • Review fromJohn B

      Date: 03/21/2023

      5 stars
      Excellent service today. The service was thoroughly done, he explained what was done and what was needed.
    • Review fromJermaine H

      Date: 03/07/2023

      5 stars
      The service has always been tier 1. I’ve been using them for the past 10yrs now. The technicians have always been friendly and knowledgeable. The pricing has always been fair as well.
    • Review fromOfelia M

      Date: 03/06/2023

      5 stars
      Excellent service. They actually fixed my air conditioner and didn't just say, it can't cool down because it's hot in Florida!
    • Review fromDeborah J

      Date: 03/03/2023

      5 stars
      Jesse came out today to service our unit and found a couple of small repairs that needed to be done. He was courteous, knowledgeable, and very pleasant. We couldn’t ask for any better service. If I could give him and American Air more stars I would!!
      We will definitely be calling on him in the future!
    • Review fromEmily B

      Date: 03/02/2023

      5 stars
      Alex ***** went above and beyond during our maintenance call. He was very thorough and explained everything to us clearly! I would highly recommend American air and heat and would love to have Alex as our tech in the future!
    • Review fromLaura F

      Date: 03/02/2023

      5 stars
      My husband and I needed to replace our 13-year-old air-conditioner recently. During our due diligence we received quotes from five different A/C companies with American Air & Heat being our first quote, after reading the reviews on google. All the quotes were within the same range, no surprises there. The reason we chose American Air & Heat over the others was their integrity and attention to all details of our install. Theirs was the only quote that included changing out the unit, new wiring, replacing of the copper piping, rebuilding the air-handler box, new exterior concrete A/C pad, and resealing of all ductworks. From beginning (sales representative David) to installation (Shaun and Holton on truck# 106), we were impressed with the friendliness, knowledgeability, and honesty of this company. All three of the employees we interacted with would be an asset to any company. They were very respectful to me and my home and always friendly and helpful during our interactions on install day. Thanks everyone, it’s great to have A/C again!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.