Reviews
This profile includes reviews for CITY Furniture, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 905 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromKelsey S
Date: 05/28/2025
5 starsKelsey S
Date: 05/28/2025
City Furniture's drivers were very professional, courteous and they assembled my bed very quickly.
CITY Furniture, Inc.
Date: 05/29/2025
Thank you so much for your kind words! We're happy to hear the team was professional, courteous, and efficient with your delivery.Review fromRaquel G
Date: 05/28/2025
5 starsRaquel G
Date: 05/28/2025
Garfield and his team were outstanding, very helpful, friendly, and efficient.CITY Furniture, Inc.
Date: 05/29/2025
Thank you so much for the kind words! Were thrilled to hear Garfield and his team provided outstanding service. We truly appreciate your support!Review fromcRAIG O
Date: 05/28/2025
5 starscRAIG O
Date: 05/28/2025
***** and ****** did a great job, professional, amazing, the best!!!CITY Furniture, Inc.
Date: 05/29/2025
Thank you for the wonderful feedback! Were so glad to hear ***** and ****** took great care of you truly the best!Review fromMary W
Date: 05/27/2025
5 starsMary W
Date: 05/27/2025
Excellent delivery by ******* ******. Professional, friendly and efficient. Very knowledgeable.CITY Furniture, Inc.
Date: 05/29/2025
Thank you so much for the great feedback! Were glad to hear ******* provided such professional and friendly service. We appreciate you choosing us!Review fromJan H
Date: 05/24/2025
5 starsJan H
Date: 05/24/2025
Wow! City Furniture just finalized delivering our bed and mattress, all within less than 24 hours of when we signed the paperwork/order. The sales agent, **** ******, helped us tremendously through the process with kindness, knowledge, and patience, because we were not totally sure of what we wanted. His manager was also very helpful. We have come to know ******** as a place we can depend on to give us old-fashioned personal service and value its competitive prices for quality products. Thanks also to their premium delivery service crew who went above and beyond to give great service. Hats off to all!CITY Furniture, Inc.
Date: 05/25/2025
Hi Jan,
Were thrilled to hear about your amazing experience, from ***** outstanding support to the quick delivery and top-notch service from our premium crew. We truly appreciate your trust in us and are so glad to be your go-to for quality, value, and personal service.
Review fromBilly J
Date: 05/24/2025
5 starsBilly J
Date: 05/24/2025
***** and ****** delivered our furniture, they were quick efficient adjusted everything we ask for excellent jobCITY Furniture, Inc.
Date: 05/25/2025
Hi *****,
Thank you for sharing your wonderful feedback! We're thrilled to hear that you were happy with the entire delivery process and that our team made a great impression.
Review fromAlexandra G
Date: 05/24/2025
5 starsAlexandra G
Date: 05/24/2025
***** ****** was great, everything was perfect and they were quick.CITY Furniture, Inc.
Date: 05/25/2025
Hi *********,
We're so glad to hear you had a great and quick delivery experience. Enjoy your new furniture!
Review fromEd D
Date: 05/24/2025
5 starsEd D
Date: 05/24/2025
Very efficient delivery. ******* early which we appreciated. Removed the plastic which covered our loveseatCITY Furniture, Inc.
Date: 05/25/2025
Hi Ed,
Thanks for sharing your feedback with us! We're delighted to hear that you had an great experience. It's our top priority to offer exceptional service to our customers, and we're glad that we hit the **** with you.
Review fromGareth S
Date: 05/24/2025
5 starsGareth S
Date: 05/24/2025
***** and Pierre ******* ******** they very very helpful with delivery of furnitureCITY Furniture, Inc.
Date: 05/25/2025
Hi Gareth,
Thank you for taking the time to share your experience with our delivery team. Your positive review means a lot to us and encourages us to continue providing the best possible customer service.
Review fromRandy S
Date: 05/24/2025
5 starsRandy S
Date: 05/24/2025
***** and ****** was fabulous!!!!! Excellent. Great delivery great experienceCITY Furniture, Inc.
Date: 05/25/2025
Hi *****,
Thank you for the wonderful feedback! Were so glad to hear that Pierre ***** ***** provided an efficient, and professional delivery experience. Our team is committed to making every step of the process smooth and stress-free, and its great to know they delivered on that promise.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.