Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Dentist

Coast Dental

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Reviews

This profile includes reviews for Coast Dental's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Coast Dental has 174 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Coast Dental

      5706 Benjamin Center Dr STE 103 Tampa, FL 33634-5262

    • Coast Dental

      26831 S Tamiami Trl Unit 48 Bonita Springs, FL 34134-7828

    • Coast Dental

      4388 Thomasson Dr Naples, FL 34112-6767

    • Coast Dental

      5445 Airport Pulling Rd N Naples, FL 34109-2044

    • Coast Dental

      2605 W Swann Ave Ste 200 Tampa, FL 33609-4039

    Customer Review Ratings

    1/5 stars

    Average of 171 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMarie C

      Date: 06/13/2023

      1 star
      Horrible. They are money hungry. I went in to have my teeth cleaned and they never did that because they stated that my teeth are in terrible condition. They then wanted me to have a special procedure on my teeth. I have never had any dentist from where I used to live tell me so many money making lies. I won't be going back to Coast Dental in Deland.
    • Review fromCassandra R

      Date: 06/12/2023

      1 star
      The worst service I ever received. My dentures were made too big I complained to Dr I who tried to charge me another $150 to make repairs on dentures she made wrong. I complained and was asked to leave the property because I had contacted corporate. I finally received a call from a manager who sent me to another office to have the dentist see if the dentures could be fixed. I was told no and to return the dentures to the Marietta office. I hand delivered the dentures in a envelope addressed to Coast Dental attention Dr I now they have turn a bill of $1600 to a collection agency. I do not owe you for damaged dentures what am I supposed to do.
    • Review fromSean M

      Date: 06/05/2023

      1 star
      This is a horrible place that preys on college students. My son goes to FSU and had an appointment in May for a routine dental cleaning. He did not get a dental cleaning- instead he gets a "proposed treatment plan" for almost $900 and a $50 co-pay office visit bill! I've called and left 8 messages including 4 "escalated" calls to their corporate office and still- NO RETURNED PHONE CALLS!!!
    • Review fromMaria F

      Date: 06/02/2023

      1 star
      Please save yourself the hassle and find another dental office. This office is a JOKE!!!! My family and I would have been new patients if things did not go as they had this morning. I went in and asked a few questions before filling out our paperwork to get started. They straight up told me that no matter what we wanted done, they basically were going to do whatever they thought we needed (ie: costs the most) and would totally ignore our requests as the patient. If I wanted just a basic teeth cleaning, but they felt I needed a deep cleaning, they'd force me to do a deep cleaning even if I couldn't afford it or even if insurance wouldn't pay for it bc that's what they felt I needed. We would have no say in our care. We would just have to go along with it and do whatever they told us to do. No thank you!!!!
    • Review fromMichael M

      Date: 06/02/2023

      1 star
      Coast Dental is deceptive and preys on the vulnerable and uninformed. I went for a new patient cleaning which should have cost $23 and they tried to up sell me to a procedure costing over $450. I was there for over 2 hours and never got my cleaning and the exam by a doctor was thru Zoom. I absorbed an inordinate amount of radiation thru a 360 degree Panorex and over 20 individual xrays. I walked out and would advice any one else to stay away from this office,
    • Review fromSharon S

      Date: 05/31/2023

      1 star
      TOTAL SCAMMERS!!! Stay away! They charged me almost $1200 for work I did not need!! Too many details to list! They shuffle papers for you to sign and initial while sitting in the chair getting work done and THEY filled in the blanks afterwards!! I will never step foot in this place again and my next step is getting an attorney involved to get my money back!
    • Review fromSonia I

      Date: 05/28/2023

      1 star
      I have been going to this place for a long time. They keep charging me for services I do not need. They told me I have periodontal disease. I don't have any symptoms. They are ripping people off. Please close them down.
    • Review fromCes C

      Date: 05/22/2023

      1 star
      I agree with all 1 star. The have a very poor management and customer support. The never pick up the phone, the answering system says to leave a message, if you do, they never return the call. I do not recommend this place.
    • Review fromGlenn H

      Date: 05/10/2023

      1 star
      Coast Dental is the most disorganized dental office I have ever been to. First appointment was at their ****** Beach location. Very long appointment with new patient paperwork, x-rays, cleaning, etc. only to end up not even seeing ******************************* with whom I had the appointment. I was placed in a room where another dentist did a virtual visit with me over a large monitor.Second appointment made with same office for 6 months later for cleaning and check-up. Office notified me that that office was closed and had to move it to their ************** location much further away on Gladiolus. Even though they changed the location and notified me of the change, the ****** office sent messages stating that I missed the appointment. The **************** insisted that I complete ALL NEW PATIENT documents even though this was done in ******! Although they said they had access to all my medical records, they still wanted these done. After completing, they insisted I needed all new x-rays and a 90 minute appointment. I said as the patient, I have the right to refuse x-rays since they were done 6 months prior and the insurance would not cover it. The reception desk advised that they would not see me if they were not done again. I walked out and advise anyone else considering this practice to NOT WASTE YOUR TIME! They are disorganized and only interested in charging for unnecessary services. I tried to reach ********************** and the receptionist put me on hold for 15 minutes upon which I hung up. The WORST!!!!
    • Review fromMary C

      Date: 05/05/2023

      1 star
      I do not recommend this company to anyone. They are deceptive, uncooperative, and unreachable. On January 4th of 2023 I went to the office of Coast dental in ******, **. I had an office visit which entailed X-rays. They knowingly stacked and charged me for 2 different X-rays ( COMPREHENSIVE SERIES OF RADIOGRAPHIC IMAGES and PANORAMIC RADIOGRAPHIC IMAGE) when both werent needed or necessary. They ran my insurance and knew bite X-rays were covered and panoramic wasnt. Yet proceeded without my knowledge or permission of out of pocket charges. My ******** was billed $633 of which they paid all but $273 that was not covered. I was told I could I set up a payment plan with the office. Begrudgingly, I agreed and paid $136 in office that day. Unbeknownst to me, they signed me up for care credit without my permission, as I thought my agreement was with the office. They also charged me $544 of charges on top of the $633 they charged my insurance and was paid for. I had one office visit. Nothing was done except X-rays. Yet between my insurance and the deceptive payment plan I was charged a total of $1,177. Ive tried getting ahold of the office for resolution but Im getting nowhere. I even called and spoke with someone in the customer relations department and Im awaiting to hear back from . Im requesting an itemized billing for my whole account because Im suspecting charge stacking and overcharging for services

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.