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Business Profile

Storage Units

Storage Rentals of America

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

This profile includes reviews for Storage Rentals of America's headquarters and its corporate-owned locations. To view all corporate locations, see

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Storage Rentals of America has 611 locations, listed below.

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    Customer Review Ratings

    4.3/5 stars

    Average of 507 Customer Reviews

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    Review Details

    • Review fromBradley W

      Date: 02/22/2025

      5 stars

      Bradley W

      Date: 02/22/2025

      She was more than helpful and a great experience, running from here, polite, and generous you need more people like that

      Storage Rentals of America

      Date: 02/24/2025

      *******,

      Were so glad to hear you had an excellent experience with our team! Delivering knowledgeable, friendly, and helpful service is a top priority at Storage Rentals of America, so its great to know we met that standard for you. We truly appreciate your kind words and are always here if you have any questions or need assistance in the future! We greatly appreciate your 5 star review.

      Thanks and have a wonderful week ahead.

      The SROA Team

    • Review fromGreg K

      Date: 02/21/2025

      5 stars

      Greg K

      Date: 02/21/2025

      Great on site management. Always friendly and helpful. Facilities are clean and easy to access.

      Storage Rentals of America

      Date: 02/24/2025

      ****,

      We couldnt be prouder of our amazing team, and its so wonderful to hear how friendly and accommodating they were during your experience! Providing exceptional service is what **** is all about, and were thrilled to know they made a positive impact. Thank you for recognizing their hard work and careit means so much to us. We truly value your business and appreciate your 5-star review!

      Have a wonderful week ahead.

      The SROA Team

    • Review fromLauren H

      Date: 02/21/2025

      5 stars

      Lauren H

      Date: 02/21/2025

      Clean, well gated facility, helpful staff for every part of the process.

      Storage Rentals of America

      Date: 02/24/2025

      Lauren,


      At SROA, creating a clean, safe, and welcoming space for our tenants is always our top priority, so its wonderful to hear you noticed our efforts. Your 5-star review means so much to us, and well be sure to share it with the property teamtheyll be excited to hear your feedback! We truly appreciate your business and look forward to continuing to serve you!


      Thanks and have a wonderful week ahead.


      The SROA Team

    • Review fromMayowa A

      Date: 02/19/2025

      3 stars

      Mayowa A

      Date: 02/19/2025

      The customer service is great and the price is fair. The only problem I have is that the so called climate control is a joke. It's really cold inside of the Simpsonville location. I really wish that they would keep it a little warmer in the winter and cooler in the summer.

      Storage Rentals of America

      Date: 02/20/2025

      Thank you for taking the time to share your feedback. Were glad to hear that youve had a positive experience with our customer service and pricing! Providing great service is something we take pride in, and we appreciate your recognition.

      Were sorry to hear that the climate control at our ************ location hasnt met your expectations. While we strive to maintain a stable environment, we understand that temperatures can sometimes feel colder in the winter and warmer in the summer. We appreciate your input and will take it into consideration as we continue working to improve our facilities.

      If theres anything we can do to enhance your experience, please dont hesitate to reach out to our team. We value your business and hope to continue providing you with great service.

      - The **** Team

      Storage Rentals of America

      Date: 02/26/2025

      Mayowa,

      Were so happy to hear you got a great deal on your storage unit at Storage Rentals of America! Providing affordable storage solutions with excellent service is our top priority, and your feedback truly means a lot to us. If you ever need assistance in the future, dont hesitate to reach outwere here to help!

      We greatly appreciate your 3 star review. 
    • Review fromML F

      Date: 02/19/2025

      5 stars

      ML F

      Date: 02/19/2025

      Great customer service and clean, secure facility. Great prices. Allison and Breona are so helpful and friendly.

      Storage Rentals of America

      Date: 02/20/2025

      Thank you for your 5-star review! Were thrilled to hear that you had a great experience at our facility and that you found it clean, secure, and reasonably priced.
      Were especially happy to know that ******* and ****** provided you with the friendly and helpful service we strive for. Delivering exceptional customer service is our top priority, and were proud to have them on our team.

      We appreciate your kind words and your business. If you ever need anything, dont hesitate to reach out!

      - The **** Team

      Storage Rentals of America

      Date: 02/21/2025

      You're very welcome! It's our pleasure to support you, and were grateful for your trust in us. Your feedback truly fuels our commitment to delivering top-notch service. We're so happy to have you as part of our SROA family, and we look forward to continuing to serve you! Let us know if theres anything else we can do for you. Thank you so much for your 5-star review! 

      The SROA Team really appreciates your reviewthank you so much!
    • Review fromKendall A

      Date: 02/19/2025

      5 stars

      Kendall A

      Date: 02/19/2025

      Great service and friendly management Thanks Lisha and Scott for all your help today!

      Storage Rentals of America

      Date: 02/20/2025

      *******,

      Were so glad to hear you had an excellent experience with our team! Delivering knowledgeable, friendly, and helpful service is a top priority at Storage Rentals of America, so its great to know we met that standard for you. We truly appreciate your kind words and are always here if you have any questions or need assistance in the future! We greatly appreciate your 5 star review.

      Storage Rentals of America

      Date: 02/26/2025

      *******,

      Were so glad to hear that both our team and property are taking great care of you! Your kind words and 5-star review truly made our day, and we cant wait to share them with the teamtheyll be so excited to hear your feedback. Thank you for trusting us with your business. Were so happy to have you as part of the **** family! 

      The **** Team hopes you have an amazing weekend!
    • Review fromRyan M

      Date: 02/19/2025

      5 stars

      Ryan M

      Date: 02/19/2025

      I thoroughly enjoyed working with ****! Very professional and kind!

      Storage Rentals of America

      Date: 02/20/2025

      Thank you very much for the 5-star review. We are happy to hear that **** is embodying our customer service promise. We strive to assist our customers with professionalism and provide a welcoming and friendly experience. We will be sure to share your kind words with **** and the team.

      Have a wonderful day,

      The SROA Team

    • Review fromArnoldo M

      Date: 02/16/2025

      5 stars

      Arnoldo M

      Date: 02/16/2025

      **** had the best & was most efficient to get me help and guide me through and real positive attitude:)

      Storage Rentals of America

      Date: 02/18/2025

      Thank you so much for the 5-star review! Were thrilled to hear that **** provided you with excellent service and a positive experience. At Storage Rentals of America, delivering top-notch customer service is our promise, and were glad **** delivered on that for you. We appreciate your kind words and your business!


       


       - The **** Team

    • Review fromJoey R

      Date: 02/16/2025

      1 star

      Joey R

      Date: 02/16/2025

      Horrible experience tried to get a storage unit, I paid in full, get to the storage unit and it was already occupied. I was reassigned to another unit which was also occupied. Pure lack of organization.

      Storage Rentals of America

      Date: 02/18/2025

      Were very sorry to hear about your experience. Providing a smooth and organized rental process is important to us at Storage Rentals of America, and we apologize that we fell short in this instance. While we regret that we werent able to meet your expectations, we appreciate your feedback and will use it to improve our services. We wish you the best moving forward.


      - The **** Team

    • Review fromWilliam J

      Date: 02/16/2025

      5 stars

      William J

      Date: 02/16/2025

      Awesome Praise for ***** at Storage Units of America on ***************************************************** She is so friendly and over the top accommodating!! Showing a real commitment to truly caring about your best interest and best behalf.Extremely rare to find these qualities at a business establishment these days. She truly treats You like a friend of the family!!This location is THE BEST thanks to Her Dedication to caring for A customers ever need!!Keep Up the Great Work!!!! ??

      Storage Rentals of America

      Date: 02/18/2025

      Thank you so much for the awesome praise and 5-star review! Were thrilled to hear that ***** at Storage Rentals of America (Hobe Sound property), provided you with such friendly and accommodating service. Donnas commitment to truly caring for our customers and going above and beyond is a part of our customer service promise! Were grateful for your kind words and will be sure to share them with *****. Thank you for choosing Storage Rentals of America!


       


       - The **** Team

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