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Business Profile

Storage Units

Storage Rentals of America

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

This profile includes reviews for Storage Rentals of America's headquarters and its corporate-owned locations. To view all corporate locations, see

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Storage Rentals of America has 611 locations, listed below.

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    Customer Review Ratings

    4.3

    Average of 507 Customer Reviews

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    Review Details

    • Robert H

      Date: 03/03/2025

      Robert H

      Date: 03/03/2025

      ******* does a fantastic job keeping her property in order and taking care of her tenants. If anyone in your company needs a promotion its Crystal . Thank you crystal for everything you do. Thanks SRP **** ******.

      Storage Rentals of America

      Date: 03/04/2025

      ******,

      Thank you for your thoughtful words and wonderful 5-star review! Were incredibly grateful for your trust and support. It means so much to us that youd recommend Storage Rentals of America to your friends and familywed be thrilled to welcome them to the **** Tenant Family! We look forward to continuing to serve you and anyone you send our way! 

      Hope you're having an amazing Tuesday from the **** Team!

      Storage Rentals of America

      Date: 03/13/2025

      At ****, creating a clean, safe, and welcoming space for our tenants is always our top priority, so its wonderful to hear you noticed our efforts. Your 5-star review means so much to us, and well be sure to share it with the property teamtheyll be excited to hear your feedback! We truly appreciate your business and look forward to continuing to serve you! 

      The SROA Team hopes you have an amazing weekend!

    • Maxine B

      Date: 03/03/2025

      Maxine B

      Date: 03/03/2025

      Always best value for my dollar Awesome management always friendly Folks at the office

      Storage Rentals of America

      Date: 03/04/2025

      ******,

      Thank you so much for sharing your experience with ****! Its wonderful to hear that our team provided the level of service we always aim for. Ill be sure to pass along your kind words and 5-star review to the teamtheyll be thrilled to hear it! We truly appreciate your business and look forward to continuing to earn your trust and support. 

      Hope you're having an amazing Tuesday from the **** Team!

      Storage Rentals of America

      Date: 03/13/2025

      Were so happy to hear you got a great deal on your storage unit at Storage Rentals of America! Providing affordable storage solutions with excellent service is our top priority, and your feedback truly means a lot to us. If you ever need assistance in the future, dont hesitate to reach outwere here to help!

      We greatly appreciate your 5 star review. 

      The SROA Team hopes you have an amazing weekend!

      Storage Rentals of America

      Date: 03/13/2025

      Were so happy to hear you got a great deal on your storage unit at Storage Rentals of America! Providing affordable storage solutions with excellent service is our top priority, and your feedback truly means a lot to us. If you ever need assistance in the future, dont hesitate to reach outwere here to help!

      We greatly appreciate your 5 star review. 

      The SROA Team hopes you have an amazing weekend!

    • Erin M

      Date: 03/03/2025

      Erin M

      Date: 03/03/2025

      This company is great, and the employees are amazing! We are very happy with our unit, and the level of customer service we received. I would highly recommend using them

      Storage Rentals of America

      Date: 03/04/2025

      Thank you so much for the fantastic 5-star review! We're thrilled to hear that you're happy with your unit and that our team provided you with the top-notch customer service you deserve. We truly appreciate your recommendation and are grateful to have you with us at Storage Rentals of America. If you ever need anything, we're always here to help!


      - The **** Team

    • Jeffrey C

      Date: 03/02/2025

      Jeffrey C

      Date: 03/02/2025

      They were very friendly professional and informative this is the first move me and my wife had to put things in storage the storage area were clean

      Storage Rentals of America

      Date: 03/04/2025

      Thank you so much for the great review! We're so happy we could make your first storage experience a positive one. It's wonderful to hear that our team was friendly, professional, and informative, and that you found the facility clean and well-kept. We truly appreciate you choosing us and are here if you ever need anything!

      - The **** Team

    • Angel P

      Date: 03/02/2025

      Angel P

      Date: 03/02/2025

      I am over all happy with ***** and *****, they have been very helpful and professional. Keep up the good work ladies!

      Storage Rentals of America

      Date: 03/04/2025

      Thank you so much for the wonderful review! We're so glad to hear that ***** and ***** have been helpful and professional they truly are amazing! Well be sure to share your kind words with them. Thanks again for your support, and we look forward to continuing to provide you with great service!

      - The **** Team

    • Raul R

      Date: 03/01/2025

      Raul R

      Date: 03/01/2025

      I am incredibly grateful for the outstanding service I received from this storage company. The facilities were spotless, secure, and very convenient to access. A special thanks to *****, who went above and beyond to make the process smooth and stress-free. Her kindness, professionalism, and attention to detail truly made all the difference. The competitive pricing and efficient service were just the icing on the cake. I wholeheartedly recommend this company to anyone in need of reliable storage solutions.

      Storage Rentals of America

      Date: 03/03/2025

      ****,

      What a wonderful review to start our week off right. We thank you for taking the time to share your 5 Star SROA experience. It is always great to hear when we deliver on our service promise. We appreciate your business and hope that you have a wonderful week ahead.

      Thanks

      The SROA Team

    • Gary G

      Date: 02/25/2025

      Gary G

      Date: 02/25/2025

      The ONLY reason we have remained at Storage Rentals of America on Columbiana ** in ****, ** is because of the onsite manage, Que. She is amazing. If not for her, we would have left for another facility long ago. Thank you, ******. ******

      Storage Rentals of America

      Date: 02/27/2025

      Thank you for your wonderful 5-star review! Were thrilled to hear that Que has made such a positive impact on your experience. She truly is an asset to our team, and well be sure to share your kind words with her.

      We appreciate your loyalty and are grateful to have you as a valued customer. If theres ever anything we can do for you, please dont hesitate to reach out!

      - The **** Team

    • Darius M

      Date: 02/23/2025

      Darius M

      Date: 02/23/2025

      Thanks for your help and consideration for my needs I appreciate your help

      Storage Rentals of America

      Date: 02/25/2025

      Thank you so much for your kind words and the 5-star review! Were thrilled to hear that our assistance met your needs. Your feedback motivates us here at **** to keep providing exceptional support. We look forward to serving you again in the future!


       


      - The **** Team

    • Gray L

      Date: 02/23/2025

      Gray L

      Date: 02/23/2025

      I have rented 2 storage units from these folks due to my house burning down. The previous owners of this property where nice and kept my rental fees respectable. Hiwever when **** bought them out....along with many others, every 6-9 months they would increase my rates $40+ a month. I now pay over $750 a month for storage. They claim the increase is to better serve the customers and provide better security. NOT TRUE!!!! I have seen coyotes roaming the field in back of the property, they have changed the hours that you can get in and the driveways between the storage units are in severe need of repair. As far as security? The local sheriff's **** has a sub station located on the property. They market thar "NO CONTRACT IS NEEDED" That's not for the customers, its for them to legally raise the rental rates on thier customers when they choose to. I'm in a position where I need these units and even if I wanted to move to another facility, it would be them since they seem to have a monopoly in our area. They are seriously price gouging the customers *(CUSTOMERS ThAT PAY THIER RENT ON TIME I MIGHT ADD!). It just isn't right, I don't expect a response from these people nor do I expect a resolution. I just think some people would like to know this before they consider renting from ****.

      Storage Rentals of America

      Date: 02/27/2025

      Thank you for sharing your feedback. We understand your concerns regarding rate increases and facility conditions, and we sincerely appreciate your business.

      Our District Manager has attempted to reach out and has applied a credit for the recent increase, as well as adjusted your rate to help address your concerns. If you have any questions or would like to discuss this further, please dont hesitate to reach out. Were here to help.

      - The **** Team

    • SaVanna F

      Date: 02/22/2025

      SaVanna F

      Date: 02/22/2025

      Increadably helpful and knowledgeable in person staff! Helped me set everything up same day and answered any/all questions!

      Storage Rentals of America

      Date: 02/24/2025

      SaVanna,

      Were so glad we could help you find the perfect storage unit! Its great to hear that the team took the time to walk you through everything and that youre happy with the service. Welcome to the SROA Tenant Familywere excited to have you with us! Thank you for choosing Storage Rentals of America and for your awesome 5-star review. We really appreciate it!

      Have a wonderful week ahead.

      The SROA Team

    Storage Rentals of America is NOT a BBB Accredited Business.

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