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Business Profile

Storage Units

Storage Rentals of America

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

This profile includes reviews for Storage Rentals of America's headquarters and its corporate-owned locations. To view all corporate locations, see

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Storage Rentals of America has 611 locations, listed below.

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    Customer Review Ratings

    4.3

    Average of 507 Customer Reviews

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    Review Details

    • Serenity W

      Date: 12/28/2024

      Serenity W

      Date: 12/28/2024

      Great customer service and helped me right away to get a storage unit in one day!

      Storage Rentals of America

      Date: 12/30/2024

      Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our customer service team and that we could get you set up with a storage unit so quickly. Your satisfaction is our top priority, and were here to help whenever you need us. Thanks for choosing Storage Rentals of America!

       

      - The **** Team

    • Robert S

      Date: 12/28/2024

      Robert S

      Date: 12/28/2024

      ********* is great and very professional. Helped out tremendously with my move in!!

      Storage Rentals of America

      Date: 12/30/2024

      Thank you for your wonderful review! We're so glad to hear that ********* provided you with excellent and professional service during your move-in. Welcome to the SROA tenant family! We're here to make your storage experience as smooth as possible, so please don't hesitate to reach out if you need anything. Thank you for choosing Storage Rentals of America!

    • Jonathan R

      Date: 12/28/2024

      Jonathan R

      Date: 12/28/2024

      The location I had is nothing more than a place for them to steal your stuff. I contacted the police and the main company but then directed to contact the property manager. I was trying to avoid them because I believe they are in on the situation. After I had already placed my stuff in storage I had learned that the place was notorious for having the units broken into. The units were reported to to have a few items missing up to the entire unit being empty. The company is a joke and doesn't care about their customers.

      Storage Rentals of America

      Date: 12/30/2024

      Thank you for bringing this matter to our attention. We take these concerns very seriously and are committed to ensuring the safety and satisfaction of our customers. We have escalated this matter to our District and Regional Managers for further investigation. They will be reviewing the situation thoroughly and will reach out to gather additional information as needed.
      Your feedback is important to us, and we are dedicated to addressing this issue promptly. 

      - The **** Team

    • Ariel S

      Date: 12/27/2024

      Ariel S

      Date: 12/27/2024

      Very friendly and welcoming atmosphere, my questions were answered without hesitation, let's hope this is a long lasting good experience.

      Storage Rentals of America

      Date: 12/30/2024

      Thank you for your kind words! We're so glad to hear you had a friendly and welcoming experience with us and that your questions were answered thoroughly. Welcome to the **** tenant family! We're committed to making your storage experience a positive one and look forward to serving you for the long term. If you ever need assistance, we're just a call away. Thank you for choosing Storage Rentals of America!

      - The **** Team

    • Scott W

      Date: 12/25/2024

      Scott W

      Date: 12/25/2024

      Always easy to get things done with this storage facility. Always in and out fast process there. Always a good experience with the staff member there, very friendly.

      Storage Rentals of America

      Date: 12/26/2024

      Thank you so much for your 5-star review! Were thrilled to hear that youve had consistently positive experiences with our facility and our team. Its our goal to make everything as smooth and efficient as possible for our valued tenants like you. Your kind words about our staff mean a lot to us! We truly appreciate having you as a tenant and look forward to continuing to provide excellent service. If theres ever anything we can do for you, please dont hesitate to let us know!

      - The **** Team

    • Amy M

      Date: 12/23/2024

      Amy M

      Date: 12/23/2024

      What a pleasant experience! I had numerous questions, and the property manager, *****, was the best person to work with.

      Storage Rentals of America

      Date: 12/24/2024

      Thank you so much for your 5-star review! Were delighted to hear that you had such a pleasant experience and that ***** provided the exceptional service we strive for. We value you as a tenant and appreciate you choosing Storage Rentals of America for your storage needs. If you ever have more questions or need assistance, were always here to help! 

    • Monique B

      Date: 12/23/2024

      Monique B

      Date: 12/23/2024

      Que, was very nice and helpful! I will definitely do business there again.

      Storage Rentals of America

      Date: 12/24/2024

      Thank you so much for your 5-star review! We're thrilled to hear that Que was able to assist you and make your experience a great one. Providing excellent customer service is always our goal, and it's wonderful to know we hit the ***** We truly appreciate your kind words and look forward to serving you again in the future!

    • Lynne C

      Date: 12/20/2024

      Lynne C

      Date: 12/20/2024

      Excellent customer service! ********* in ********, MT is so friendly and efficient. Its easy to understand why their ratings are high. Moving is high stress and being treated like family made a huge difference.

      Storage Rentals of America

      Date: 12/23/2024

      Thank you so much for your 5-star review! We truly value you as a tenant and appreciate your kind words about *********. We're thrilled to hear that her friendly and efficient service made such a positive difference during your move. At Storage Rentals of America, we strive to treat every tenant like family, and it's wonderful to know it made your experience a little less stressful. Thank you for choosing us!

    • Alyssa W

      Date: 12/20/2024

      Alyssa W

      Date: 12/20/2024

      This experience was pretty great. I ordered everything online. And the guy gave me a call and had me meet him in person, he helped me set up my gate code and taught me how to use the lock, even showed me some tips and tricks in case the door got stuck. Mike you’re awesome, and you deserve a raise. Thank you for everything!

      Storage Rentals of America

      Date: 12/23/2024

      Thank you for your 5-star review! Were so glad to hear you had such a great experience. Its wonderful that **** went above and beyond to help you with your setup and provided those helpful tips and tricks. Well be sure to pass along your kind words to him. We truly value you as a tenant and appreciate you choosing Storage Rentals of America!

    • Albert G

      Date: 12/16/2024

      Albert G

      Date: 12/16/2024

      ***** is awesome and helpful, I had a great experience.

      Storage Rentals of America

      Date: 12/17/2024

      Thank you so much for your 5-star review! Were thrilled to hear you had a great experience, and we agreeWendy truly is awesome and always eager to help. At Storage Rentals of America, we value you as a tenant and appreciate your kind words.
      If theres ever anything else we can do to make your experience even better, please dont hesitate to reach out.


      Thank you for choosing us!

      Happy Holidays from The Storage Rentals of America Team

    Storage Rentals of America is NOT a BBB Accredited Business.

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