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Business Profile

Storage Units

Storage Rentals of America

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

This profile includes reviews for Storage Rentals of America's headquarters and its corporate-owned locations. To view all corporate locations, see

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Storage Rentals of America has 611 locations, listed below.

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    Customer Review Ratings

    4.3/5 stars

    Average of 507 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromChasity G

      Date: 10/24/2024

      5 stars

      Chasity G

      Date: 10/24/2024

      They treat the customers right and they are very respectful

      Storage Rentals of America

      Date: 10/28/2024

      *******,


      We appreciate you taking the time to leave us such a wonderful 5 star review! Your kind words of appreciation made our day. We value your business and thank you for your kind review.


      The SROA Team hopes that you have a wonderful day!

    • Review fromStephen S

      Date: 10/24/2024

      5 stars

      Stephen S

      Date: 10/24/2024

      They were very courteous and polite and very helpful. It was a pleasure talking to them

      Storage Rentals of America

      Date: 10/28/2024

      *******,


      Thank you for taking the time to write us a 5 star review. We love when our tenants tell us that we are doing a great job delivering on our customer service promise. We value your business and will be sure to share your review and the kind words with the rest of our team. We hope that you have a great day!


      Thanks,The SROA Team

    • Review fromKim S

      Date: 10/24/2024

      5 stars

      Kim S

      Date: 10/24/2024

      Thank you so much for helping with my storage moves I dont think I couldve done it without you..,

      Storage Rentals of America

      Date: 10/28/2024

      ***, 


      We value your business and are so happy that our SROA  team was able to assist you! We appreciate the 5 star review.We hope that you have a great day!


      Thanks,The SROA Team

    • Review fromVictoria J B

      Date: 10/23/2024

      1 star

      Victoria J B

      Date: 10/23/2024

      I been a customer for 2yrs. Today I want more my things .I have roaches. I paid $245storage and insurance. On time every month. I am so disappointed on this matter.

      Storage Rentals of America

      Date: 11/04/2024

      Victoria,

      We are so disappointed to read this review. We hope that you have been in contact with our site leadership team to review your concerns and to see what we can do to assist you. Thank you for the feedback.

      Have a wonderful week ahead.

      Thanks

      The SROA Team

    • Review fromJanet W

      Date: 10/22/2024

      5 stars

      Janet W

      Date: 10/22/2024

      The girls that work at this storage unit is awesome. Always willing to help you out.
      Janet Wellman

      Storage Rentals of America

      Date: 10/30/2024

      *****, 

      Thank you for taking the time to leave us such a wonderful 5 star review!  We are humbled by your words and will be certain to pass along your review to the team.  We value your business and hope to continue delivering on our service promise.

      The SROA Team hopes that you have a wonderful day!!
    • Review fromJennifer D

      Date: 10/22/2024

      5 stars

      Jennifer D

      Date: 10/22/2024

      Great!! Property manager is nice. Unit is clean and easily accessible

      Storage Rentals of America

      Date: 10/23/2024

      ********,

      We're so happy to hear that our Property Manager went above and beyond to exceed your expectations! We strive to create relationships and experiences in every interaction. We value your business and thank you again for taking the time to leave a 5 star review.

      We hope that you have a wonderful day. 

      Thanks,The SROA Team

    • Review fromVernon T

      Date: 10/22/2024

      5 stars

      Vernon T

      Date: 10/22/2024

      I am very satisfied with my storage unit and the help that I received getting it

      Storage Rentals of America

      Date: 10/23/2024

      ******, 

      Thank you for the great 5 star review! We're thrilled you have had an amazing **** experience. We value your business and we strive to create personal connections in every interaction and it appears  that our team modeled the **** core values.

      Have a great day!

      Thanks, The **** Team

    • Review fromDennis L

      Date: 10/22/2024

      5 stars

      Dennis L

      Date: 10/22/2024

      The facility was clean and easily accessed. The unit was also clean.

      Storage Rentals of America

      Date: 10/23/2024

      ******,

      **** strives to maintain a clean and professional facility for our tenants! We want our tenant family to feel like home and are glad that you recognized the efforts we take to provide a wonderful, safe and secure environment. We value your business and appreciate you sharing your 5 star review.

      Have a wonderful day!

       

      Thank you, The **** Team

    • Review fromHeather C

      Date: 10/22/2024

      5 stars

      Heather C

      Date: 10/22/2024

      Great service! Easy to rent online and the onsite manager was very professional when we had questions.

      Storage Rentals of America

      Date: 10/23/2024

      *******,

      We are glad that we could get you set up with a storage unit that met your needs. We are happy to know that the property manager was helpful and that you are happy with your service. We welcome you to the SROA Tenant Family and value your business. We know t hat you have choices in storage and are thankful that you chose Storage Rentals of America! Thank you for the 5 star review.

      We hope that you have a great day!

      Thanks,The SROA Team

    • Review fromJoanne C

      Date: 10/21/2024

      5 stars

      Joanne C

      Date: 10/21/2024

      Storage Rentals in Mt. Sterling, Ky. are so professional. I used them for 8 years at which time they have always been so nice to deal with....I would recommend them to anyone.

      Storage Rentals of America

      Date: 10/22/2024

      ******, 

      Thank you so much for taking the time to write us a 5-star review. We are happy to hear that our Mt. Sterling property team modeled the **** core values. We value our customers and appreciate your loyalty to **** for your storage needs. 

      We hope you have a terrific Tuesday!

       

      Thanks, the **** Team.

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