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Business Profile

Storage Units

Storage Rentals of America

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Storage Rentals of America's headquarters and its corporate-owned locations. To view all corporate locations, see

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Storage Rentals of America has 611 locations, listed below.

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    Customer Review Ratings

    4.3

    Average of 507 Customer Reviews

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    Review Details

    • Michael M

      Date: 07/09/2024

      Michael M

      Date: 07/09/2024

      ***** was great to work with. She made our move in so easy.

      Storage Rentals of America

      Date: 07/10/2024

      *******,

      So glad to read about your 5 star SROA experience. We always love to hear when we delivered on our service agreement and promise. We value your business and will be sure to pass along your kinds words of appreciation to ***** and the team. 

      Have a wonderful rest of your week.

      Thanks

      The SROA Team

    • Stacey S

      Date: 07/08/2024

      Stacey S

      Date: 07/08/2024

      I was in a situation where I needed storage fast. This was a last minute decision. I was thankful that there was someone on site over the weekend. Ethan made the process easy. He was great! He was very friendly and knowledgeable.

      Storage Rentals of America

      Date: 07/09/2024

      ******,

      We are glad to have been able to help you.  The storage process can be tricky and nerve racking, so we are happy to know that our team were able to take all the worry and stress out of it. We value your business and thank you for taking the time to write this 5 star review.

      Thanks,

      The SROA Team

      Storage Rentals of America

      Date: 07/10/2024

      ******,

      We're happy to hear that our team made the rental process quick and easy for you. We love smooth and it sounds as though ***** with our Midland team hit the **** on service. We welcome you to the **** Tenant Family and look forward to earning your trust and business. Thank you for the 5 star review and kind words of appreciation.

      The **** Team hopes that you have a wonderful day!!

    • Abeeb B

      Date: 07/06/2024

      Abeeb B

      Date: 07/06/2024

      ***** the property manager was the best she was able to assist me with all my needs to able to get the best storage room. She was very kind & polite. I really appreciate her hard work.

      Storage Rentals of America

      Date: 07/08/2024

      *****,

      We're happy to hear that our team made the rental process quick and easy for you. We love smooth and it sounds as though our team hit the **** on service.  We welcome you to the **** Tenant Family and look forward to earning your trust and business.  Thank you for the 5 star review and kind words of appreciation.

      Thanks! 

      The **** Team

    • Christine M

      Date: 07/05/2024

      Christine M

      Date: 07/05/2024

      Storage personnel was very friendly, helpful and knowledgeable. Have used them before and have never disappointed me. 5 stars.

      Storage Rentals of America

      Date: 07/08/2024

      *********,

      **** prides itself on having a friendly and accommodating staff.  We are happy to hear that they are living the **** core values of the customer experience. We value your business and are so happy that our team was able to assist you! Thank you for taking the time to recognize how helpful and caring they were.  We appreciate the 5 star review.

      Thanks!

      The **** Team

      Storage Rentals of America

      Date: 07/11/2024

      *********,

      Thank you for taking the time to leave us such a wonderful 5 star review!  We are humbled by your words and will be certain to pass along your review to the team.  We value your business and hope to continue delivering on our service promise.

      Thanks
      The SROA Team

    • Scott K

      Date: 07/04/2024

      Scott K

      Date: 07/04/2024

      Gates won't open. Damaged for who knows how long. Told business I get paid on the 3rd but they billed me on 1st which I received no notification of bill due. Definitely go somewhere else if you want to store your stuff. Only good thing was ***** at the call center who did an excellent job to help me reduce my bill because of the inconvenience.

      Storage Rentals of America

      Date: 07/06/2024

      *****,

      We are alarmed with this review and will ensure to pass it along to our property leadership team for investigation and follow up with you. We apologize for this issue and value your business. Thank you for bringing this to our attention. We are on it.

      Thanks

      The SROA Team

      Storage Rentals of America

      Date: 07/09/2024

      *****,

      We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for sharing your review with us to improve upon our services and allowing our *********** team to resolve your concerns. We have shared your review with our field leadership team to address your concerns regarding the gate.

      Thank you for leaving feedback. Have a great day.

    • An D

      Date: 07/03/2024

      An D

      Date: 07/03/2024

      So easy to rent a unit. **** was great. He answered all my questions.

      Storage Rentals of America

      Date: 07/06/2024

      So wonderful to read this review. We will be certain to pass it along to the property leadership team to see that you felt that they earned your 5 star SROA experience. We value your business and appreciation you letting us know.

      Have a wonderful weekend ahead.

      Thanks

      The SROA Team

      Storage Rentals of America

      Date: 07/09/2024

      We are glad that we could get you set up with a storage unit that met your needs. We are happy to know that the property team thoroughly reviewed our processes and that you are happy with your service.  We welcome you to the **** Tenant Family and value your business.  We know that you have choices in storage and are thankful that you chose Storage Rentals of America!  Thank you for the 5 star review.

      The **** Team thanks you for your review!

    • Erica R

      Date: 07/02/2024

      Erica R

      Date: 07/02/2024

      ******** is an excellent customer focused employee that truly cares about the customer and ensuring the facility is always well maintained. Security is a priority at this location and the units are clean.

      Storage Rentals of America

      Date: 07/03/2024

      *****,

      We are glad to hear that both the staff and property are serving you well. We will be sure to pass along your kind words and this 5 star review to the team. We value your business and appreciate your kind words.

      Thanks and have a wonderful Wednesday.

      Thanks

      The SROA Team

      Storage Rentals of America

      Date: 07/09/2024

      *****,

      Thanks so much for taking the time to share your SROA experience. It sounds like you had exactly the kind of experience we aim for in every interaction. We will be sure to pass along your kind words of appreciation and the 5 star review to the team. We value your business and hope to continue  earning your trust and this rating.

      The SROA Team hopes that you have a wonderful day!!

    • Katelyn C

      Date: 07/02/2024

      Katelyn C

      Date: 07/02/2024

      Matt was awesome, he walked me through the whole process and answered any questions I had!

      Storage Rentals of America

      Date: 07/03/2024

      ****,

      We are glad to hear that both the staff and property are serving you well. We will be sure to pass along your kind words and this 5 star review to the team. We value your business and appreciate your kind words.

      Have a wonderful Wednesday!

      Thanks

      The SROA Team

      Storage Rentals of America

      Date: 07/06/2024

      *******,

      We are glad that **** could get you set up with a storage unit that met your needs. We are happy to know that the property team thoroughly reviewed our processes and that you are happy with your service.  We welcome you to the **** Tenant Family and value your business.  We know that you have choices in storage and are thankful that you chose Storage Rentals of America!  Thank you for the 5 star review.

      We hope that you have a Fantastic Friday!

      Thanks,

      The **** Team

      Storage Rentals of America

      Date: 07/06/2024

      *******,


      We are glad that **** could get you set up with a storage unit that met your needs. We are happy to know that the property team thoroughly reviewed our processes and that you are happy with your service.  We welcome you to the **** Tenant Family and value your business.  We know that you h ave choices in storage and are thankful that you chose Storage Rentals of America!  Thank you for the 5 star review.

      We hope that you have a Fantastic Friday!

      Thanks,

      The **** Team

    • Janie A

      Date: 07/01/2024

      Janie A

      Date: 07/01/2024

      Jeffrey was very professional. I appreciate his knowledge and communication of the process and requirements for renting a storage unit. I had a great first time renter experience here at Storage of America.

      Storage Rentals of America

      Date: 07/03/2024

      *****,

      We are glad that ******* could get you set up with a storage unit that met your needs. We are happy to know that the Midland property team thoroughly reviewed our processes and that you are happy with your service.  We welcome you to the **** Tenant Family and value your business.  We know that you have choices in storage and are thankful that you chose Storage Rentals of America!  Thank you for the 5 star review.

      We hope that you have a wonderful Wednesday!

      Thanks,
      The **** Team

      Storage Rentals of America

      Date: 07/03/2024

      *****,

      We are glad that ******* could get you set up with a storage unit that met your needs. We are happy to know that the property team thoroughly reviewed our processes and that you are happy with your service.  We welcome you to the **** Tenant Family and value your business.  We know that you have choices in storage and are thankful that you chose Storage Rentals of America!  Thank you for the 5 star review.

      We hope that you have a wonderful Wednesday!

      Thanks,
      The **** Team

    • Chris B

      Date: 07/01/2024

      Chris B

      Date: 07/01/2024

      The only thing that went smoothly in my recent move was SROA helping me get more space immediately when I found out that our choice in moving companies was a bad one.

      Storage Rentals of America

      Date: 07/03/2024

      *****,

      We are glad that we could get you set up with a storage unit that met your needs. We are happy to know that the property team thoroughly reviewed our processes and that you are happy with your service.  We welcome you to the **** Tenant Family and value your business.  We know that you have choices in storage and are thankful that you chose Storage Rentals of America!  Thank you for the 5 star review.

      We hope that you have a wonderful Wednesday. Thanks from the **** Team

      Storage Rentals of America

      Date: 07/10/2024

      *****,

      We're happy to hear that our team made the transfer quick and easy for you. We love smooth and it sounds as though our team hit the **** on service.  We welcome you to the **** Tenant Family and look forward to earning your trust and business. Thank you for the 5 star review and kind words o f appreciation.

      We hope that you have a wonderful weekend!

      Thanks,
      The **** Team

    Storage Rentals of America is NOT a BBB Accredited Business.

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