Storage Units
Storage Rentals of AmericaHeadquarters
This business is NOT BBB Accredited.
Find BBB Accredited Businesses in Storage Units.
Reviews
This profile includes reviews for Storage Rentals of America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 507 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromBarbara G
Date: 06/26/2024
5 starsBarbara G
Date: 06/26/2024
Thank you so much for your help. It is really appreciated. You're Awesome ????Storage Rentals of America
Date: 06/28/2024
*******,
Thank you so much for the wonderful SROA 5 star review. We are always humbled when our tenants take the time to share their SROA experience. We value your business and hope that we continue to be awesome!!! Have a wonderful weekend ahead.
Thanks!
The SROA Team
Storage Rentals of America
Date: 06/29/2024
*******,
Thank you for taking the time to leave us such a wonderful 5 star review! We are humbled by your words and will be certain to pass along your review to our property team. We value your business and hope to continue delivering on our service promise.
If you have any further questions, please give us a call. We're always happy to help!Review fromBill R
Date: 06/25/2024
5 starsBill R
Date: 06/25/2024
, your rep went above and beyond and was very personable. Glad we chose your outfit.Storage Rentals of America
Date: 06/26/2024
****,
Thank you for the great 5 star review! We're thrilled you have had an amazing **** experience. We value your business and will be sure to pass along your kind words of appreciation to the team. We strive to create personal connections in every interaction and it appears that our team modeled the **** core values.
Have a wonderful Wednesday!!
Thanks
The **** Team
Review fromChristina R
Date: 06/25/2024
5 starsChristina R
Date: 06/25/2024
Had the best experience! I highly recommend the lady was so friendly and you can tell she loves her job ; keep up the great work ??Storage Rentals of America
Date: 06/26/2024
*********,
**** prides itself on having a friendly and accommodating staff. We are happy to hear that they are living the **** core values of the customer experience. We value your business and are so happy that our team was able to assist you! Thank you for taking the time to recognize how helpful and caring they were. We appreciate the 5 star review.
Have a wonderful Wednesday! Thanks!
The **** Team
Storage Rentals of America
Date: 06/27/2024
*********,
**** prides itself on having a friendly and accommodating staff. We are happy to hear that they are living the **** core values of the customer experience. We value your business and are so happy that our Midland team was able to assist you! Thank you for taking the time to recognize how helpful and caring they were. We appreciate the 5 star review.
The **** Team hopes that you have a wonderful day!!Storage Rentals of America
Date: 06/28/2024
We are glad to hear that both the staff and property are serving you well. We will be sure to pass along your kind words and this 5 star review to the team. We value your business and appreciate your kind words.Review fromDean F
Date: 06/24/2024
5 starsDean F
Date: 06/24/2024
Very helpful and helped select a unit that met my needs at a good price.Storage Rentals of America
Date: 06/25/2024
****,
Thank you so much for letting us know about your 5 star SROA experience. We are always humbled when a SROA tenant family member lets us know that we did a good job. We value your business and look forward to continuing to earn this rating.
Thanks
The SROA Team
Storage Rentals of America
Date: 06/27/2024
****,
We are glad that we could get you set up with a storage unit that met your needs. We are happy to know that the property team thoroughly reviewed our processes and that you are happy with your service. We welcome you to the **** Tenant Family and value your business. We know that you have choices in storage and are thankful that you chose Storage Rentals of America! Thank you for the 5 star review.
The **** Team hopes that you have a wonderful day!!Review fromTonya E
Date: 06/23/2024
5 starsTonya E
Date: 06/23/2024
Very friendly and helpful! Both the manager and E. L. Helped me, seeing I have never rented a storage space before E.L. Was very patient with me and walked me through each step!Storage Rentals of America
Date: 06/24/2024
*****,
Than you so much for sharing your 5 star **** experience. We will be certain to share y our kind words with the team. Glad that we were able to help you through the move in process and look forward to earning this review and appreciate your business. Welcome to the **** family.
Thanks
The **** Team
Review fromGil C
Date: 06/22/2024
4 starsGil C
Date: 06/22/2024
So far very courteous and helpful. Just signed up and looking forward to doing business,Storage Rentals of America
Date: 06/24/2024
***,
We're happy to hear that our team made the rental process quick and easy for you. We love smooth and it sounds as though our team hit the **** on service. We welcome you to the **** Tenant Family and look forward to earning your trust and business. Thank you for the 5 star review and kind words of appreciation.
Thanks,
The **** Team
Storage Rentals of America
Date: 06/28/2024
Thank you for the great 5 star review! We're thrilled you have had an amazing **** experience. We value your business and will be sure to pass along your kind words of appreciation to the team. We strive to create personal connections in every interaction and it appears that our team modeled the **** core values.Review fromLarry W
Date: 06/22/2024
2 starsLarry W
Date: 06/22/2024
The storage unit T9 was across the street from the main property with no security gate even though he gave me a gate code Im in ********* **** and the person on the phone was in **********. The email I received had a different code that didnt work. Luckily I had written down the code he had given me on the phone. The facility was in terrible condition from vandals literally ripping off garage doors and trash all over the area. Talked with manager across the street( very helpful and apologetic )and she got us into a unit in the secured facility ,of course, at a higher cost. Told her we were storing a car and when we got to the unit we find it had a 4 curb in front of the door. Not easy to get into. All in all, a simple few minutes to store a car turned into an hour of total chaos.Storage Rentals of America
Date: 06/24/2024
*****,
I am struggling to find you as a customer of **********************. We recently took over many new properties and you may be a tenant within this acquisition. Can I ask you to contact our 800 number and discuss this matter with a storage specialist. Hopefully we can identify you and send a note to the property. That way, we can have the field operations team be involved and look for a better answer than what took 1 hour.
Thank you again for your feedback and we look forward to assisting you further.
The SROA Team
Storage Rentals of America
Date: 06/29/2024
*****,
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We appreciate you allowing us the opportunity to work towards a resolution, and will use your comments to work on improving our service and facility.
If there is anything further we can do, please don't hesitate to contact us at ************** at your earliest convenience.Review fromJim R
Date: 06/21/2024
5 starsJim R
Date: 06/21/2024
Excellent service!!I was treated like I was special. The agent is very pleasant and helpful.Storage Rentals of America
Date: 06/24/2024
***,
Thanks so much for taking the time to share your SROA experience. It sounds like you had exactly the kind of experience we aim for in every interaction. We will be sure to pass along your kind words of appreciation and the 5 star review to the team. We value your business and hope to continue earning your trust and this rating.
Storage Rentals of America
Date: 06/27/2024
***,
Thanks so much for taking the time to share your SROA experience. It sounds like you had exactly the kind of experience we aim for in every interaction. We will be sure to pass along your kind words of appreciation and the 5 star review to the team. We value your business and hope to continue earning your trust and this rating.
The SROA Team hopes that you have a wonderful day!!Storage Rentals of America
Date: 06/27/2024
***,
Thanks so much for taking the time to share your SROA experience. It sounds like you had exactly the kind of experience we aim for in every interaction. We will be sure to pass along your kind words of appreciation and the 5 star review to our Midland team. We value your business and hope to continue earning your trust and this rating.
The SROA Team hopes that you have a wonderful day!!Review fromDoug W
Date: 06/21/2024
5 starsDoug W
Date: 06/21/2024
Quick and easy online reservation. Onsite staff was courteous, and helpful.Storage Rentals of America
Date: 06/24/2024
****,
Thanks so much for taking the time to share your SROA experience. It sounds like you had exactly the kind of experience we aim for in every interaction. We will be sure to pass along your kind words of appreciation and the 5 star review to the team. We value your business and hope to continue earning your trust and this rating.
Storage Rentals of America
Date: 06/27/2024
****,
We're happy to hear that our team made the rental process quick and easy for you. We love smooth and it sounds as though our team hit the **** on service. We welcome you to the **** Tenant Family and look forward to earning your trust and business. Thank you for the 5 star review and kind words of appreciation.
The **** Team hopes that you have a wonderful day!!Storage Rentals of America
Date: 06/27/2024
****,
We're happy to hear that our team made the rental process quick and easy for you. We love smooth and it sounds as though our Midland team hit the **** on service. We welcome you to the **** Tenant Family and look forward to earning your trust and business. Thank you for the 5 star review and kind words of appreciation.
The **** Team hopes that you have a wonderful day!!Review fromDean A
Date: 06/20/2024
5 starsDean A
Date: 06/20/2024
Very helpful people. I love working with people who care enough to do good work.Storage Rentals of America
Date: 06/24/2024
****,
Thank you for the great 5 star review! We're thrilled you have had an amazing **** experience. We value your business and will be sure to pass along your kind words of appreciation to the team. We strive to create personal connections in every interaction and it appears that our team modeled the **** core values.
Storage Rentals of America
Date: 06/27/2024
****,
Thanks so much for taking the time to share your SROA experience. It sounds like you had exactly the kind of experience we aim for in every interaction. We will be sure to pass along your kind words of appreciation and the 5 star review to the team. We value your business and hope to continue earning your trust and this rating.
The SROA Team hopes that you have a wonderful day!!
Storage Rentals of America is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.