Storage Units
Storage Rentals of AmericaHeadquarters
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Reviews
This profile includes reviews for Storage Rentals of America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 507 Customer Reviews
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Review fromJeffrey O
Date: 06/18/2024
4 starsJeffrey O
Date: 06/18/2024
Cheap 20x20 storage unit and they gave me two free months. Other than one door being messed up( I havent let them know yet) its all good. Great place to store stuffStorage Rentals of America
Date: 06/19/2024
*******,
Thank you for sharing your SROA experience. Glad that we could offer you a great deal and moved you on in. We will alert the property to the door issue too. We value your business and appreciate you taking the time to leave a review.
Thanks
The SROA Team
Storage Rentals of America
Date: 06/26/2024
*******,
We are sorry to read that there were things that we could have done better. We love feedback and will share your review with the property team. We are always striving to improve our service and property. We know that the team will appreciate hearing back from you. If you would like to discuss this further with our Property Manager, please give us a call at **************.
Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!Review fromJenifer B
Date: 06/17/2024
5 starsJenifer B
Date: 06/17/2024
Everything was great! Excellent customer service! I will recommend it!Storage Rentals of America
Date: 06/19/2024
*******,
It is wonderful to read that our team did such a great job of delivering on our service promise. We are humbled when our tenant family members take the time to leave a review about their 5 star SROA experience. We value your business and appreciate the review.
We hope that you have a wonderful Wednesday.
Thanks
The SROA Team
Storage Rentals of America
Date: 06/25/2024
*******,
Thanks so much for taking the time to share your SROA experience. It sounds like you had exactly the kind of experience we aim for in every interaction. We will be sure to pass along your kind words of appreciation and the 5 star review to our Midland team. We value your business and hope to continue earning your trust and this rating.
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Storage Rentals of America - HQ!Storage Rentals of America
Date: 06/25/2024
*******,
Thanks so much for taking the time to share your SROA experience. It sounds like you had exactly the kind of experience we aim for in every interaction. We will be sure to pass along your kind words of appreciation and the 5 star review to the team. We value your business and hope to continue earning your trust and this rating.
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Storage Rentals of America - HQ!Review fromMichael H
Date: 06/17/2024
5 starsMichael H
Date: 06/17/2024
***** was awesome! Truck was clean and ready to go. Will use again.Storage Rentals of America
Date: 06/19/2024
*******,
Thank you so much for the shout for for *****. Glad to hear that the truck was clean and ready for use. We hope to assist you again in the future. We appreciate you sharing your 5 star SROA experience and value your business. We hope that you have a wonderful Wednesday.
Thanks
The SROA Team
Storage Rentals of America
Date: 06/25/2024
*******,
Thank you for the review! We really appreciate you taking the time to share your 5 star SROA experience. We value your business and hope to continue wowing you with our service.
The SROA Team hopes that you have a wonderful day!!Review fromVictor T
Date: 06/15/2024
5 starsVictor T
Date: 06/15/2024
Great place ***** was super helpful with my rental. fast and easyStorage Rentals of America
Date: 06/16/2024
******,
Thank you so much for the kind words of appreciation for our services. We are happy to have helped get you into a unit that meets your needs. Have a wonderful week ahead and thank you for your business. We appreciate the 5 star review.
Thanks
The SROA Team
Storage Rentals of America
Date: 06/22/2024
******,
We're happy to hear that our team made the rental process quick and easy for you. We love smooth and it sounds as though our team hit the **** on service. We welcome you to the **** Tenant Family and look forward to earning your trust and business. Thank you for the 5 star review and kind words of appreciation.
The **** Team hopes that you have a wonderful day!!Storage Rentals of America
Date: 06/22/2024
******,
We're happy to hear that our team made the rental process quick and easy for you. We love smooth and it sounds as though our Midland team hit the **** on service. We welcome you to the **** Tenant Family and look forward to earning your trust and business. Thank you for the 5 star review and kind words of appreciation.
The **** Team hopes that you have a wonderful day!!Review fromLinda V
Date: 06/15/2024
5 starsLinda V
Date: 06/15/2024
Love the location! The place is clean the people are vey nice and helpful!!!!Storage Rentals of America
Date: 06/16/2024
*****,
Thank you for taking the time to leave us a 5 star review. We love to hear from our tenants and are grateful for your business. We look forward to continuing to earn your trust and business.
Have a wonderful week ahead.
Thanks
The SROA Team
Storage Rentals of America
Date: 06/22/2024
*****,
SROA strives to maintain a clean and professional facility for our tenants! We want our tenant family to feel like home and are glad that you recognized the efforts we take to provide a wonderful, safe and secure environment. We value your business and appreciate you sharing your 5 star review. We will be sure to pass this review along to our team.
The SROA Team hopes that you have a wonderful day!!Review fromMichelle S
Date: 06/15/2024
5 starsMichelle S
Date: 06/15/2024
Great location for us and *** was extremely helpful and quick with the registration process. Thanks, ***!Storage Rentals of America
Date: 06/16/2024
********,
It is so great to hear that both the staff and facility are hitting the ***** Our team not only takes great pride in our service, but in the appearance of of our property. We are happy that you noticed. We will be sure to share your kind words of appreciation with the property team. They will be happy to know that all of their hard work and efforts have made the difference.
We value your business and appreciate the 5 star review. Thank you for taking the time to leave us a 5 star review. We love to hear from our tenants and are grateful for your business. We look forward to continuing to earn your trust and business.Storage Rentals of America
Date: 06/22/2024
********,
We are so happy to have been of service. Glad to know that our team answered all of your questions and was transparent in the **** storage process. We love questions and happy tenants, so come back again to see us. We value your business and appreciate the 5 star review.
The **** Team hopes that you have a wonderful day!!Storage Rentals of America
Date: 06/22/2024
********,
We are so happy to have been of service. Glad to know that our Midland team answered all of your questions and was transparent in the **** storage process. We love questions and happy tenants, so come back again to see us. We value your business and appreciate the 5 star review.
The **** Team hopes that you have a wonderful day!!Review fromTangela M
Date: 06/11/2024
2 starsTangela M
Date: 06/11/2024
Very Misreading, I was told there was an access gate. No gate.. told I would get a free lock.. No lock.. open up the storage and it was nasty and extremely dirty. Had to go purchase a broom to self clean. Upon putting things in unit a large rat ran across the top of the unit.. I was completely disappointed. I only used the unit because we drove from ******* and it was to late in the evening to go with another company. Planning on removing my thing soon as possible before rats eat away at my possessions.Storage Rentals of America
Date: 06/12/2024
Hmm! This is odd. We will need to send your note to the Property Manager to investigate and get back to you with an answer on why these things occurred. Sorry about this. Stay tuned!!
Thanks
The SROA Team
Storage Rentals of America
Date: 06/13/2024
Our team spoke to the tenant regarding her complaint, she stated she is in ******* and will visit the office to pick up the free lock. I did place a free lock in the unit when the previous tenant moved out, but Im assuming it was taken by someone else. I offered her a credit for the lock she purchased.Storage Rentals of America
Date: 06/18/2024
*******,
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We strive to maintain a clean and safe environment, we have informed our property team of the issue to have it resolved.
We appreciate you bringing this experience to our attention. If you are willing, please contact us at ************** so we can work towards a resolution. We look forward to hearing from you.Review fromChristopher C
Date: 06/10/2024
4 starsChristopher C
Date: 06/10/2024
They not only had what we wanted & asked for but they were actually able to make a betternoffer than we thought possible. When we no longer needed the service, the manager actually saved us an additional month's rent by seeing we'd vacated and overlooked providing the desired "notice." Was very pleased with the service, was extremely cost effective and would use them again, should my circumstances warrant.Storage Rentals of America
Date: 06/11/2024
***********,
What a wonderful testimonial about your our services and we appreciate you taking the time to share your 4 star SROA interaction. We are sorry to see you leave but will be here when you need. Thank you kindly for your business and have a wonderful week.
Thanks
The SROA Team
Storage Rentals of America
Date: 06/17/2024
***********,
We are happy to have helped you with your storage needs. We are sorry to see you leave, but are grateful for your business. If you need storage in the future, please come back, we will be here when you need us. Thank you for taking the time to write us a wonderful 4 star review.
We are always more than happy to assist you if anything else comes up. Take care!Storage Rentals of America
Date: 06/17/2024
***********,
We are happy to have helped you with your storage needs. We are sorry to see you leave, but are grateful for your business. If you need storage in the future, please come back, we will be here when you need us. Thank you for taking the time to write us a wonderful 4 star review.
We are always more than happy to assist you if anything else comes up. Take care!Review fromKaitlynn C
Date: 06/10/2024
5 starsKaitlynn C
Date: 06/10/2024
Property Manager was very helpful and kept the process streamlined and efficient.Storage Rentals of America
Date: 06/11/2024
********,
So wonderful to read that our Property Manager was living the **** Values. The process can be challenging and we are glad that they took the time to make it easy. We welcome you as a **** tenant family member and look forward to earning this 5 star review. Thank you again and have a wonderful week.
Thanks
The **** Team
Storage Rentals of America
Date: 06/17/2024
********,
We appreciate you taking the time to leave us such a wonderful 5 star review! Your kind words of appreciation made our day. We will pass them along to the team, as we know that they will be just as excited to read your words. We value your business and thank you for your kind review.
The SROA Team hopes that you have a wonderful day!!Storage Rentals of America
Date: 06/17/2024
********,
We appreciate you taking the time to leave us such a wonderful 5 star review! Your kind words of appreciation made our day. We will pass them along to our Midland team, as we know that they will be just as excited to read your words. We value your business and thank you for your kind review.
The SROA Team hopes that you have a wonderful day!!Review fromKurt L
Date: 06/10/2024
5 starsKurt L
Date: 06/10/2024
**** got me dialed in and ready to go in a flash - thank you!Storage Rentals of America
Date: 06/12/2024
****,
So wonderful to read that **** was able to get you in a unit quick and easy. The process can be challenging, so kudos to her. We thank you for taking the time to share your 5 Star SROA experience and we look forward to earning your business and trust. Have a wonderful Wednesday.
Thanks
The SROA Team
Storage Rentals of America
Date: 06/17/2024
****,
We're happy to hear that our team made the rental process quick and easy for you. We love smooth and it sounds as though our team hit the **** on service. We welcome you to the **** Tenant Family and look forward to earning your trust and business. Thank you for the 5 star review and kind words of appreciation.
The **** Team hopes that you have a wonderful day!!Storage Rentals of America
Date: 06/17/2024
****,
We're happy to hear that our team made the rental process quick and easy for you. We love smooth and it sounds as though our Midland team hit the **** on service. We welcome you to the **** Tenant Family and look forward to earning your trust and business. Thank you for the 5 star review and kind words of appreciation.
The **** Team hopes that you have a wonderful day!!
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