We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Storage Units

Storage Rentals of America

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

This profile includes reviews for Storage Rentals of America's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Storage Rentals of America has 611 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.3

    Average of 507 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Dave B

      Date: 05/29/2024

      Dave B

      Date: 05/29/2024

      Simple process and very quick. Decided we needed a unit at the last minute on a Saturday and had it rented and we were moving stuff in 20 minutes later.

      Storage Rentals of America

      Date: 05/30/2024

      ****,

      Thank you so much for the kind words of appreciation. We are always humbled when a customer takes time out of their day to share their 5 Star SROA experience. We value your business and hope to continue to earn your trust and respect.

      Thanks

      The SROA Team

      Storage Rentals of America

      Date: 06/06/2024

      ****,

      We're happy to hear that our team made the rental process quick and easy for you. We love smooth and it sounds as though our team hit the **** on service.  We welcome you to the **** Tenant Family and look forward to earning your trust and business.  Thank you for the 5 star review and kind words of appreciation.

      Please don't hesitate to reach out if there's anything additional we can do for you.

    • Vicki D

      Date: 05/29/2024

      Vicki D

      Date: 05/29/2024

      Easy setup over the phone, helpful and friendly when moving in Clean facility, easy to find easy parking etc.

      Storage Rentals of America

      Date: 05/30/2024

      *****,

      Thank you for sharing that the process was so easy and that our team was helpful. Glad to read that our team is living the **** experience expectations. We will be sure to pass it along to them. We value your business and thank you for the 5 star review. Have a wonderful day.

      Thanks

      The **** Team

      Storage Rentals of America

      Date: 06/06/2024

      *****,

      We're happy to hear that our team made the rental process quick and easy for you. We love smooth and it sounds as though our team hit the **** on service.  We welcome you to the **** Tenant Family and look forward to earning your trust and business.  Thank you for the 5 star review and kind words of appreciation.

      The **** Team hopes that you have a wonderful day!!

      Storage Rentals of America

      Date: 06/06/2024

      *****,

      We are glad that we could get you set up with a storage unit that met your needs. We are happy to know that our Midland team thoroughly reviewed our processes and that you are happy with your service.  We welcome you to the **** Tenant Family and value your business.  We know that you have choices in storage and are thankful that you chose Storage Rentals of America!  Thank you for the 5 star review.

      The **** Team hopes that you have a wonderful day!!

    • Jennifer W

      Date: 05/28/2024

      Jennifer W

      Date: 05/28/2024

      ***** was very patient & accommodating in helping me select the best storage unit. She made the entire process fun & easy! It would be helpful if the company provided management ***** machines to clean the air after a unit has been emptied.

      Storage Rentals of America

      Date: 05/29/2024

      ********,

      So wonderful to read that ***** made the process simple and easy. The storage rental process can be clunky and challenging, so we always want to go the extra mile to make it easy peasy.  Thank you so much for sharing your 5 star SROA experience. We look forward to continuing to earn your business and trust. Have a wonderful day.

      Thanks

      The SROA Team

      Storage Rentals of America

      Date: 06/05/2024

      ********,

      **** prides itself on having a friendly and accommodating staff.  We are happy to hear that they are living the **** core values of the customer experience. We value your business and are so happy that our team was able to assist you! Thank you for taking the time to recognize how helpful and caring they were.  We appreciate the 5 star review.

      Please don't hesitate to reach out if there's anything additional we can do for you.

    • Stephen G

      Date: 05/27/2024

      Stephen G

      Date: 05/27/2024

      Everything in good EXCEPTIm paying for climate controlled storage. I entered my unit 5/26/24 and it was over 80 degrees INSIDE! FIX IT!

      Storage Rentals of America

      Date: 05/29/2024

      *******,


      We are sorry to hear that the summer heat is raising not only outside but inside. We will send your note to the Property Manager, as well, as our Field Leadership team for review. Someone should reach out to you regarding this matter soon. Thank you again for bringing this to our attention. We value your business and the feedback.


      Thanks


      The SROA Team

    • Pamela D

      Date: 05/26/2024

      Pamela D

      Date: 05/26/2024

      Clean facility, friendly staff. Price is comparable to other storage rentals.

      Storage Rentals of America

      Date: 05/27/2024

      ******,

      Thank you so much for letting us know that our team was warm and friendly. Also that the property was clean and more than meets your storage expectations. We value your business and thank you for taking the time to share your 5 star SROA experience.

      Thanks

      The SROA Team

    • Catherine L

      Date: 05/22/2024

      Catherine L

      Date: 05/22/2024

      The staff is always polite and helpful. We couldn't have had a better experience.

      Storage Rentals of America

      Date: 05/27/2024

      *********,

      So wonderful to read about your **** experience. We appreciate the kind words for our team. They are definitely modeling the **** service brand. We value your business and appreciate you taking the time to provide us with this wonderful 5 star review.

      Have a wonderful week ahead.

      Thanks

      The **** Team

    • Lori B

      Date: 05/12/2024

      Lori B

      Date: 05/12/2024

      This place is bad can't get in the gate. Cost me lots of money had to change units do to stuff in the one and had to buy my own lock and then had to leave unlocked cuz I couldn't get the code to work for gate to open. I am not happy this place is a joke can't get ahold of the manager. I'm demanding my money back. And will not recommend this place. Heard others complain about this place also.

      Storage Rentals of America

      Date: 05/13/2024

      ****,

      We are sorry that you ran into the issues, but glad that we were able to resolve this matter today. We had hoped it could be before the negative review. Not sure that we are a joke and we could understand if you would like to request a refund and find another storage provider. 

      We thank you for bringing this to our attention and sorry that we could not deliver immediately on our service promise.

      Storage Rentals of America

      Date: 05/20/2024

      ****,

      Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Our manager tried to reach out but could not find your name in our system. Please reach out to us at ************** at your earliest convenience.

      We hope to hear from you soon, have a great day.

    • Mark D

      Date: 05/10/2024

      Mark D

      Date: 05/10/2024

      These folks are helpful!Twice have worked with them. Twice received outstanding service and folks went the extra mile to make sure everything was just right. Clean, secure storage. People are awesome. Thank you. Highly recommended.

      Storage Rentals of America

      Date: 05/13/2024

      ****,

      Thank you so much for sharing your 5 star SROA experience. We are happy to hear that our team has been helpful and that twice you have received outstanding service that has gone the extra mile. We value your business and appreciate you taking the time to let us know.

      Have a wonderful week ahead.

      Thanks

      The SROA Team

      Storage Rentals of America

      Date: 05/16/2024

      ****,

      We really appreciate your 5 star review. We love being able to wow our customers and are happy that our team was able to deliver on our service promise.  We value your business and thank you for taking the time to share your SROA experience. 

      The SROA Team hopes that you have a wonderful day!!

      Storage Rentals of America

      Date: 05/20/2024

      ****,

      We're so happy to hear that our team went above and beyond to exceed your expectations! We strive to create relationships and experiences in every interaction.  It appears that our Midland team did just that.  We value your business and thank you again for taking the time to leave your 5 star SROA review.

      The SROA Team hopes that you have a wonderful day!!

    • Phil F

      Date: 05/06/2024

      Phil F

      Date: 05/06/2024

      ***** is quite knowledgeable and friendly. Very easy to work with, we enjoyed dealing with her.

      Storage Rentals of America

      Date: 05/08/2024

      ****,

      Great to hear that ***** was knowledgeable and friendly, making the experience worthy of a 5 star review. We will be sure to pass along the kind words of appreciation to her and the team. We value your business and wish you a wonderful day ahead.

      Thanks

      The SROA Team

    • Sherry R

      Date: 05/03/2024

      Sherry R

      Date: 05/03/2024

      ********* is Great, friendly, professional and easy to talk too.The property is clean and well maintained.Happy to be a patron:-)

      Storage Rentals of America

      Date: 05/06/2024

      ******,

      We are so happy to read that ********* demonstrated wonderfully on our 5 star customer service expectations. We will be certain to share your kind words of appreciation with her and the team. We value your business and hope that you have a wonderful week ahead. Thank you for taking the time to share your SROA experience.

      The SROA Team

    Storage Rentals of America is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.