Storage Units
Storage Rentals of AmericaHeadquarters
This business is NOT BBB Accredited.
Find BBB Accredited Businesses in Storage Units.
Reviews
This profile includes reviews for Storage Rentals of America's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 507 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromVictoria L
Date: 03/07/2025
5 starsVictoria L
Date: 03/07/2025
***** ******* at Storage Rentals of America on the Winchester, Ky Bypass was incredible, knowledgeable and acted in the most professional manner we have seen in this day and age. She helped us decide on the size unit we needed as we sorted out an Estate. She also recommended one that was easy in and out. The unit we chose was perfect in size and clean inside. We have spoken to Mrs ******* concerning a future need for storage and again she was as helpful as she was in our first experience with her. You have a jewel of an employee! Many thanks.Storage Rentals of America
Date: 03/10/2025
Victoria,
Were so happy to hear that our team made your rental process quick and hassle-free! Its wonderful to know they provided the excellent service we strive for. Welcome to the **** Tenant Familywere truly grateful for your trust and excited to continue serving you. Thank you for your kind words and 5-star reviewit means a lot to us!
Happy Monday from the **** Team! Wishing you a great start to your week!Review fromJohn B
Date: 03/06/2025
5 starsJohn B
Date: 03/06/2025
***** was extremely helpful. She answered all questions, was extremely patient and very knowledgable. Her pleasant attitude and kind demeanor were instrumental in leasing a unit.Storage Rentals of America
Date: 03/07/2025
Thank you so much for the 5-star review! Were thrilled to hear how helpful and knowledgeable ***** was throughout your rental process. Her patience, kindness, and positive attitude truly make all the difference, and were so glad she was able to assist you. We appreciate you choosing Storage Rentals of America and are grateful for your kind words!
- The **** Team
Storage Rentals of America
Date: 03/14/2025
Thank you so much for your wonderful 5-star review, **** B! We're so glad to hear that our team was able to deliver the exceptional service we always aim for. Your feedback means a lot to us, and we're grateful for the opportunity to serve you. We truly appreciate you taking the time to share your experience, and we're excited to continue supporting you in the future. Your business is incredibly important to us!
Hope you're having an amazing Tuesday from the **** Team!Review fromJanet M
Date: 03/06/2025
5 starsJanet M
Date: 03/06/2025
I love this place. Q is awesome. Great customer serviceStorage Rentals of America
Date: 03/07/2025
Thank you for the 5-star review! We love hearing that you had such a great experience. Q is truly awesome, and were so glad their excellent customer service made a positive impression. We appreciate your support and thank you for choosing Storage Rentals of America!
- The **** Team
Storage Rentals of America
Date: 03/14/2025
Thank you so much for your wonderful 5-star review, ***** M! We're so glad to hear that Q was able to deliver the exceptional service we always aim for. Your feedback means a lot to us, and we're grateful for the opportunity to serve you. We truly appreciate you taking the time to share your experience, and we're excited to continue supporting you in the future. Your business is incredibly important to us!
The SROA Team hopes you have an amazing weekend!Review fromJennifer H
Date: 03/06/2025
5 starsJennifer H
Date: 03/06/2025
We had to rent several units on short notice and **** H was super helpful in getting us taken care of. He provided great communication and the property was well-maintained. We look forward to working with him again in the future.Storage Rentals of America
Date: 03/10/2025
********,
At ****, creating a clean, safe, and welcoming space for our tenants is always our top priority, so its wonderful to hear you noticed our efforts. Your 5-star review means so much to us, and well be sure to share it with the property teamtheyll be excited to hear your feedback! We truly appreciate your business and look forward to continuing to serve you!
We hope that you have a magnificent Monday!!
Thanks from the **** Team
Storage Rentals of America
Date: 03/14/2025
********,
At ****, creating a clean, safe, and welcoming space for our tenants is always our top priority, so its wonderful to hear you noticed our efforts. Your 5-star review means so much to us, and well be sure to share it with the property teamtheyll be excited to hear your feedback! We truly appreciate your business and look forward to continuing to serve you!
We hope that you have a magnificent Monday!!
Thanks from the **** TeamReview fromHarley F
Date: 03/06/2025
5 starsHarley F
Date: 03/06/2025
**** was super helpful! And very kind! She was able to assist me with all my concernsStorage Rentals of America
Date: 03/07/2025
Thank you so much for the 5-star review! We're so happy to hear **** was able to help you and provide such kind, attentive service. Were lucky to have her on our team! Thank you for choosing Storage Rentals of Americawe appreciate your support!
- The **** Team
Storage Rentals of America
Date: 03/14/2025
Thank you so much for the 5-star review! We're so happy to hear **** was able to help you and provide such kind, attentive service. Were lucky to have her on our team! Thank you for choosing Storage Rentals of Americawe appreciate your support!
- The **** TeamReview fromBarbara C
Date: 03/06/2025
5 starsBarbara C
Date: 03/06/2025
***** was extremely helpful and kind, she is very knowledgeable and answered all our questions. The facility is very clean and I can't speak for anyone one else but my experience was a great one.Storage Rentals of America
Date: 03/07/2025
Thank you so much for the 5 stars! Were so happy to hear that ***** provided such helpful and kind serviceshes definitely a valued part of our team! Were also glad you noticed how clean we keep the facility. Your positive experience means a lot to us, and we truly appreciate you choosing Storage Rentals of America. Thanks again!
- The **** Team
Storage Rentals of America
Date: 03/14/2025
Thank you so much for the 5 stars! Were so happy to hear that ***** provided such helpful and kind serviceshes definitely a valued part of our team! Were also glad you noticed how clean we keep the facility. Your positive experience means a lot to us, and we truly appreciate you choosing Storage Rentals of America. Thanks again!
- The **** TeamReview fromSue D
Date: 03/05/2025
5 starsSue D
Date: 03/05/2025
The property manager ****** at the Orion location was very pleasant and helpful. She made sure a cart was available outside my unit to move my items. I would recommend the Orion location and ****** to anyone looking to store their items in a safe, clean environment.Storage Rentals of America
Date: 03/06/2025
Thank you so much for the 5-star review! Were thrilled to hear you had such a positive experience at our Orion location. ****** is truly a gem, and were so glad she was able to make your move-in smooth and easy. We appreciate your recommendation and are happy to provide a safe and clean space for your storage needs. Thanks again for choosing Storage Rentals of America!
- The **** Team
Storage Rentals of America
Date: 03/14/2025
At ****, creating a clean, safe, and welcoming space for our tenants is always our top priority, so its wonderful to hear you noticed our efforts. Your 5-star review means so much to us, and well be sure to share it with the property teamtheyll be excited to hear your feedback! We truly appreciate your business and look forward to continuing to serve you!
The SROA Team really appreciates your reviewthank you so much!Review fromJackie C
Date: 03/03/2025
5 starsJackie C
Date: 03/03/2025
Jennifer was super nice and very professional. She took the time to show me 3 different spaces to make sure I was renting the perfect size for me. I feel comfortable and safe here. The property is clean and well attended. She even called me the following day to make sure I was pleased this the space. True 5 star customer service at this facility. Would definitely recommend storing with Jen.Storage Rentals of America
Date: 03/04/2025
Wow! Thank you so much for the amazing 5-star review! Were thrilled to hear about your great experience with ******** she truly goes above and beyond to make sure our customers find the perfect space and feel right at home. We're so glad you feel comfortable and safe with us, and we appreciate your kind words about the clean, well-maintained property. Well be sure to share your feedback with ***! Thanks again for choosing Storage Rentals of America and for the recommendation. We're always here if you need anything!
- The **** Team
Review fromArthur B
Date: 03/03/2025
5 starsArthur B
Date: 03/03/2025
Excellent service from ****** will l let everyone know about herStorage Rentals of America
Date: 03/04/2025
******,
Thank you for your fantastic 5-star review! Were so glad to hear that your experience with SROA has been a great one. Your feedback means the world to us, and well be sure to share it with the teamtheyll be thrilled to hear how much you appreciated them! Building personal connections is something we strive for every day, and its wonderful to know the team delivered on our core values. Were truly grateful for your business and support!
Thank you from SROA! Have a terrific Tuesday!
Review fromDesmond W
Date: 03/03/2025
5 starsDesmond W
Date: 03/03/2025
Lady at front desk is very helpful and nice she made getting a unit fast and easy ! I also needed to change sizes to a bigger unit everything was smooth.Storage Rentals of America
Date: 03/04/2025
*******,
Were so thrilled to hear that our team exceeded your expectations! Building strong relationships and creating positive experiences is at the heart of everything we do, and its incredibly rewarding to know weve achieved that with you. Thank you so much for your 5-star review and for trusting **** with your businessit truly means the world to us! We cant wait to continue serving you!
Hope you're having an amazing Tuesday from the **** Team!
Storage Rentals of America is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.