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This profile includes reviews for Moving Claim Services's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Moving Claim Services

  1625 N Commerce Pkwy Fl 33326 Weston, FL 33326-3216

• 

  Moving Claim Services

  1625 N Commerce Pkwy Weston, FL 33326

Review Details

• Review fromVenera H

  Date: 05/26/2025

  1 star
  Rated 1 out of 5 stars This is such a scam . A ploy.This is such a scam. They pretend that they are going to actually work on processing a claim on behalf of the moving company . After you submit claim they just fade away . They send you a confirmation that they received your claim submission and then they disappear . No follow up contact after the initial claim submission. You have to chase them to try to get an update on the status of your claim. I bet they do not pay any claims. Its just a ploy. The moving company was very unscrupulous and damaged my furniture, and assured me that the insurance that I purchased would cover the one chair that I needed replaced. Its all a ploy .Date of experience: October 15, 2024

• Review fromMarissa M

  Date: 04/02/2025

  1 star

  Marissa M

  Date: 04/02/2025

  Horrible experience. We had thousands of dollars of damages to our property during our move and have been trying to submit claims for months. There is no customer support and they are super frustrating to work with.

  Moving Claim Services

  Date: 04/04/2025

  To Whom It May Concern:
  Moving Claims Services (CSI - ********************) is a third party claims company hired by moving company's in order to provide claims processing services, free of charge to its customers who may have experienced Loss, **********************, Delay, or Overcharge during their relocation, in accordance with the customers coverage and federal law. All ********************** are processed based on all information submitted by the claimant as well as their service provider (moving company). Upon full examination of the submitted documents our findings are forwarded to the responsible party (moving company). 
  Here at Moving Claims Services (CSI - ********************), we take pride in being the most experienced provider of claims processing, administrative services, online reputation, consulting and customer support to the ********************** industry nationwide. With more than 15 years of experience, our expertise extends to literally every aspect of the business, from managing major moving companies to providing consulting and services in claims processing. 
  For guaranteed quality assurance, we serve as a liaison between the customers and their service providers *********************** Companies). We reach out to all customers after their move is concluded to assure customer satisfaction. We inquire about their needs being met, if not exceeded, providing them with a survey and collecting their input accordingly. Once we collect that information, should we discover the customer is in any way displeased or unsatisfied with the services theyve received we begin to seek resolution on behalf of their moving company, the responsible party. We understand how unforeseen, unfortunate events can take place so we focus on providing a hassle-free, convenient process for customers to file customer service complaints or ********************** for loss and damage when the unpredictable should happen.  
  Upon the submission of a claim and/or complaint by a customer, ****************************************************************** (CSI - ********************) collects information from both the carriers (moving company) as well as their customers in order to determine settlement amounts per the carriers legal liability as detailed in the carriers governing Bill of Lading and applicable tariff and in conjunction with federal law. Please note, while we regret when any customer is unsatisfied with the settlement rendered, please understand that Moving Claims Services (CSI - ********************) is not the responsible party for the outcome of the customer ********************. 
  We are not an insurance, moving nor repair company, we simply process claims/complaints. Therefore we cannot be held responsible for any actions taken by the customers service provider *********************** company).
  Upon reviewing the customers complaint it is CLEARLY not addressing our services and involvement in this process. Based on the information provided by the customer, their complaint is against the responsible party, which is their moving company NOT ************************************************, which is the Claims processing company for their moving company. 
  Due to Moving Claims  being wrongfully accused, we request to have the above referenced complaint removed from our records, and transferred to the respective party who is responsible, as it proposes an undeserving threat to our reputation, considering the services we provide are not related to the customer complaint.
  Thank you for your time! 
  Customer Service Department
  
  

• Review fromConner A

  Date: 03/20/2025

  1 star

  Conner A

  Date: 03/20/2025

  This Company is pushy salesmen and ********. They push to charge you for insurance and then when you file a claim they wait 3 months and give you nothing. Classic small ****** insurance company, no explanation of the coverage upfront, for example, apparently I paid something around $100 for valuation coverage they emphasized that I dont even have insurance, when they originally marketed it as such! And, the box valuable box my movers lost wasnt covered because I packed it! So nothing I moved was covered! Because I packed it all! Not telling me that at sign up is maybe direct *****! Dont waste your money.

  Moving Claim Services

  Date: 03/23/2025

  To Whom It May Concern:
  Moving Claims Services (CSI - ********************) is a third party claims company hired by moving company's in order to provide claims processing services, free of charge to its customers who may have experienced Loss, **********************, Delay, or Overcharge during their relocation, in accordance with the customers coverage and federal law. All ********************** are processed based on all information submitted by the claimant as well as their service provider (moving company). Upon full examination of the submitted documents our findings are forwarded to the responsible party (moving company). 
  Here at Moving Claims Services (CSI - ********************), we take pride in being the most experienced provider of claims processing, administrative services, online reputation, consulting and customer support to the ********************** industry nationwide. With more than 15 years of experience, our expertise extends to literally every aspect of the business, from managing major moving companies to providing consulting and services in claims processing. 
  For guaranteed quality assurance, we serve as a liaison between the customers and their service providers *********************** Companies). We reach out to all customers after their move is concluded to assure customer satisfaction. We inquire about their needs being met, if not exceeded, providing them with a survey and collecting their input accordingly. Once we collect that information, should we discover the customer is in any way displeased or unsatisfied with the services theyve received we begin to seek resolution on behalf of their moving company, the responsible party. We understand how unforeseen, unfortunate events can take place so we focus on providing a hassle-free, convenient process for customers to file customer service complaints or ********************** for loss and damage when the unpredictable should happen.  
  Upon the submission of a claim and/or complaint by a customer, ****************************************************************** (CSI - ********************) collects information from both the carriers (moving company) as well as their customers in order to determine settlement amounts per the carriers legal liability as detailed in the carriers governing Bill of Lading and applicable tariff and in conjunction with federal law. Please note, while we regret when any customer is unsatisfied with the settlement rendered, please understand that Moving Claims Services (CSI - ********************) is not the responsible party for the outcome of the customer ********************. 
  We are not an insurance, moving nor repair company, we simply process claims/complaints. Therefore we cannot be held responsible for any actions taken by the customers service provider *********************** company).
  Upon reviewing the customers complaint it is CLEARLY not addressing our services and involvement in this process. Based on the information provided by the customer, their complaint is against the responsible party, which is their moving company NOT ************************************************, which is the Claims processing company for their moving company. 
  Due to Moving Claims  being wrongfully accused, we request to have the above referenced complaint removed from our records, and transferred to the respective party who is responsible, as it proposes an undeserving threat to our reputation, considering the services we provide are not related to the customer complaint.
  Thank you for your time! 
  Customer Service Department
  
  

• Review fromTim S

  Date: 02/17/2025

  1 star

  Tim S

  Date: 02/17/2025

  Scammers protected by scammers. Their online process is a joke. Automated emails every step. Can't contact them. You give them a form, they want more that don't even apply. They have my form showing the missing boxes, but they need some irrelevant form to process (Oh yea, the form the moving company never sent me) ******* Shipping in **, Jacksons Movers in **, and now this company. It's a joke, move your own items in a pod, IT WILL BE CHEAPER and less stress.

  Moving Claim Services

  Date: 02/19/2025

  To Whom It May Concern:
  Moving Claims Services (CSI - ********************) is a third party claims company hired by moving company's in order to provide claims processing services, free of charge to its customers who may have experienced Loss, **********************, Delay, or Overcharge during their relocation, in accordance with the customers coverage and federal law. All ********************** are processed based on all information submitted by the claimant as well as their service provider (moving company). Upon full examination of the submitted documents our findings are forwarded to the responsible party (moving company). 
  Here at Moving Claims Services (CSI - ********************), we take pride in being the most experienced provider of claims processing, administrative services, online reputation, consulting and customer support to the ********************** industry nationwide. With more than 15 years of experience, our expertise extends to literally every aspect of the business, from managing major moving companies to providing consulting and services in claims processing. 
  For guaranteed quality assurance, we serve as a liaison between the customers and their service providers *********************** Companies). We reach out to all customers after their move is concluded to assure customer satisfaction. We inquire about their needs being met, if not exceeded, providing them with a survey and collecting their input accordingly. Once we collect that information, should we discover the customer is in any way displeased or unsatisfied with the services theyve received we begin to seek resolution on behalf of their moving company, the responsible party. We understand how unforeseen, unfortunate events can take place so we focus on providing a hassle-free, convenient process for customers to file customer service complaints or ********************** for loss and damage when the unpredictable should happen.  
  Upon the submission of a claim and/or complaint by a customer, ****************************************************************** (CSI - ********************) collects information from both the carriers (moving company) as well as their customers in order to determine settlement amounts per the carriers legal liability as detailed in the carriers governing Bill of Lading and applicable tariff and in conjunction with federal law. Please note, while we regret when any customer is unsatisfied with the settlement rendered, please understand that Moving Claims Services (CSI - ********************) is not the responsible party for the outcome of the customer ********************. 
  We are not an insurance, moving nor repair company, we simply process claims/complaints. Therefore we cannot be held responsible for any actions taken by the customers service provider *********************** company).
  Upon reviewing the customers complaint it is CLEARLY not addressing our services and involvement in this process. Based on the information provided by the customer, their complaint is against the responsible party, which is their moving company NOT ************************************************, which is the Claims processing company for their moving company. 
  Due to Moving Claims  being wrongfully accused, we request to have the above referenced complaint removed from our records, and transferred to the respective party who is responsible, as it proposes an undeserving threat to our reputation, considering the services we provide are not related to the customer complaint.
  Thank you for your time! 
  Customer Service Department
  
  

• Review fromKathleen R

  Date: 02/01/2025

  1 star

  Kathleen R

  Date: 02/01/2025

  They make almost impossible to even file a claim on their website and upladd documents and pictures, and will not let you address issues on their list of possible complaints and they only have a spot for one. Most photos have are larger than what they will aloow yiu to upload and that how the movers sent me the documents. Ridulous. Nobody answers the phone and they do not respond by except to let yiu know that you were on their website and ************ is bogus.

  Moving Claim Services

  Date: 02/03/2025

  Dear Valued Customer,
  
  As mentioned in our previous correspondences, if you are satisfied with the information provided thus far and have no further damages or concerns to report regarding your moving company, we kindly request you to express your satisfaction by completing this online form. 
  
  
  By clicking on the following LINK, you can declare that you are pleased with all the information submitted up to this point and have no intentions of adding any additional damages or concerns against your moving company.
  
  However, if you do wish to include further damages or concerns in your existing case, please ensure that you adhere to the guidelines outlined in the Online Claim Procedures Package we previously shared with you. It is of utmost importance to us that we conduct a fair and comprehensive investigation for all customers, with the aim of reaching a just and accurate resolution.
  
  
  Click on the following link to continue forward with your case: FINALIZING YOUR MOVING CLAIMS.

• Review fromBrenda F

  Date: 11/20/2024

  1 star

  Brenda F

  Date: 11/20/2024

  I don't even want to give 1 star. After struggling through their difficult online process, they came back with a ridiculous offer of $60.00. I'm talking about an antique table that had all the legs broken off and were missing. I disputed the offer and they offered $110.00. I asked for $1,500.00. This table is valued at $5,000.00. I didn't even claim a vanity table that was broken. This company should be shut down immediately! I'm so disgusted.

  Moving Claim Services

  Date: 11/20/2024

  To Whom It May Concern:
  Moving Claims Services (CSI - ********************) is a third party claims company hired by moving company's in order to provide claims processing services, free of charge to its customers who may have experienced Loss, **********************, Delay, or Overcharge during their relocation, in accordance with the customers coverage and federal law. All ********************** are processed based on all information submitted by the claimant as well as their service provider (moving company). Upon full examination of the submitted documents our findings are forwarded to the responsible party (moving company). 
  Here at Moving Claims Services (CSI - ********************), we take pride in being the most experienced provider of claims processing, administrative services, online reputation, consulting and customer support to the ********************** industry nationwide. With more than 15 years of experience, our expertise extends to literally every aspect of the business, from managing major moving companies to providing consulting and services in claims processing. 
  For guaranteed quality assurance, we serve as a liaison between the customers and their service providers *********************** Companies). We reach out to all customers after their move is concluded to assure customer satisfaction. We inquire about their needs being met, if not exceeded, providing them with a survey and collecting their input accordingly. Once we collect that information, should we discover the customer is in any way displeased or unsatisfied with the services theyve received we begin to seek resolution on behalf of their moving company, the responsible party. We understand how unforeseen, unfortunate events can take place so we focus on providing a hassle-free, convenient process for customers to file customer service complaints or ********************** for loss and damage when the unpredictable should happen.  
  Upon the submission of a claim and/or complaint by a customer, ****************************************************************** (CSI - ********************) collects information from both the carriers (moving company) as well as their customers in order to determine settlement amounts per the carriers legal liability as detailed in the carriers governing Bill of Lading and applicable tariff and in conjunction with federal law. Please note, while we regret when any customer is unsatisfied with the settlement rendered, please understand that Moving Claims Services (CSI - ********************) is not the responsible party for the outcome of the customer ********************. 
  We are not an insurance, moving nor repair company, we simply process claims/complaints. Therefore we cannot be held responsible for any actions taken by the customers service provider *********************** company).
  Upon reviewing the customers complaint it is CLEARLY not addressing our services and involvement in this process. Based on the information provided by the customer, their complaint is against the responsible party, which is their moving company NOT ************************************************, which is the Claims processing company for their moving company. 
  Due to Moving Claims  being wrongfully accused, we request to have the above referenced complaint removed from our records, and transferred to the respective party who is responsible, as it proposes an undeserving threat to our reputation, considering the services we provide are not related to the customer complaint.
  Thank you for your time! 
  Customer Service Department
  
  

• Review fromMike R

  Date: 10/21/2024

  1 star

  Mike R

  Date: 10/21/2024

  Absolute scam and it amazes me how these criminals are allowed to do business.

  Moving Claim Services

  Date: 10/22/2024

  To Whom It May Concern:
  Moving Claims Services (CSI - ********************) is a third party claims company hired by moving company's in order to provide claims processing services, free of charge to its customers who may have experienced Loss, **********************, Delay, or Overcharge during their relocation, in accordance with the customers coverage and federal law. All ********************** are processed based on all information submitted by the claimant as well as their service provider (moving company). Upon full examination of the submitted documents our findings are forwarded to the responsible party (moving company). 
  Here at Moving Claims Services (CSI - ********************), we take pride in being the most experienced provider of claims processing, administrative services, online reputation, consulting and customer support to the ********************** industry nationwide. With more than 15 years of experience, our expertise extends to literally every aspect of the business, from managing major moving companies to providing consulting and services in claims processing. 
  For guaranteed quality assurance, we serve as a liaison between the customers and their service providers *********************** Companies). We reach out to all customers after their move is concluded to assure customer satisfaction. We inquire about their needs being met, if not exceeded, providing them with a survey and collecting their input accordingly. Once we collect that information, should we discover the customer is in any way displeased or unsatisfied with the services theyve received we begin to seek resolution on behalf of their moving company, the responsible party. We understand how unforeseen, unfortunate events can take place so we focus on providing a hassle-free, convenient process for customers to file customer service complaints or ********************** for loss and damage when the unpredictable should happen.  
  Upon the submission of a claim and/or complaint by a customer, ****************************************************************** (CSI - ********************) collects information from both the carriers (moving company) as well as their customers in order to determine settlement amounts per the carriers legal liability as detailed in the carriers governing Bill of Lading and applicable tariff and in conjunction with federal law. Please note, while we regret when any customer is unsatisfied with the settlement rendered, please understand that Moving Claims Services (CSI - ********************) is not the responsible party for the outcome of the customer ********************. 
  We are not an insurance, moving nor repair company, we simply process claims/complaints. Therefore we cannot be held responsible for any actions taken by the customers service provider *********************** company).
  Upon reviewing the customers complaint it is CLEARLY not addressing our services and involvement in this process. Based on the information provided by the customer, their complaint is against the responsible party, which is their moving company NOT ************************************************, which is the Claims processing company for their moving company. 
  Due to Moving Claims  being wrongfully accused, we request to have the above referenced complaint removed from our records, and transferred to the respective party who is responsible, as it proposes an undeserving threat to our reputation, considering the services we provide are not related to the customer complaint.
  Thank you for your time! 
  Customer Service Department
  
  

• Review fromRosalinda C

  Date: 07/24/2024

  1 star
  Very unethical company. The owner is rude and dishonest. ***************************** is a scammer. If I owned a moving company, I would never do business with her. She will be the cause of your moving company getting bad reviews from your customers. I have been disputing a ******************** for six months without a resolution. The moving company I had dealt with finally fired her and began resolving any disputes internally. Once they did that, I was able to resolve my complaint within a day. Moving companies, You should take your business elsewhere.

• Review fromAndrew T

  Date: 07/24/2024

  1 star
  MOVING CLAIMS IS A CLASS A SCAM. Their claims procedure is impossible to complete. After spending an hour filing my claim, it wouldnt let me add multiple photos or documents. I contacted the company stating my issues and they explained how to make a PDF file. I had to spend another hour completing the same form again but this time I added my PDF file only to be told that my file was too big to proceed and it brought me back to the home page to start all over. Ive wasted so much time with the moving company and the Moving Claim company trying to resolve this. I have learned a valuable ****** to never hire a moving company again and never to deal with MOVING CLAIM COMPANY. They both have completely failed. READ ALL THEIR REVIEWS

• Review fromTrelby E

  Date: 07/08/2024

  1 star

  Trelby E

  Date: 07/08/2024

  An absolute SCAM!! My damages are excessive. . True American *** lines misrepresented that they did not use brokers and for that reason, I did not purchase full coverage. Which turns out to be a money saver, because MOVING CLAIMS, THE BROKERS INSURANCE ADJUSTER, evaluated my damages as $75.00!!!! Using their unworkable web site to try to file a claim was a nightmare. First, they required I provide written estimates of the damage although I had provided clear photos depicting every item and damage.. this was not economically feasible because furniture repair facilities do not make house calls and hiring someone to pick up the items and return them exceeded the $.60 per pound. The contract with the broker specified I would have to pay their legal fees should suit be filed. Bottom line I get nothing for the damage . The fact they are not BBB registered clarified that they are not honorable. They are not registered with the ********************** although they are acting as Insurance Adjusters. I will see what the ************************ in *******, ***** and ** think about that.

  Moving Claim Services

  Date: 07/09/2024

  To Whom It May Concern:
  Moving Claims Services (CSI - ********************) is a third party claims company hired by moving company's in order to provide claims processing services, free of charge to its customers who may have experienced Loss, **********************, Delay, or Overcharge during their relocation, in accordance with the customers coverage and federal law. All ********************** are processed based on all information submitted by the claimant as well as their service provider (moving company). Upon full examination of the submitted documents our findings are forwarded to the responsible party (moving company). 
  Here at Moving Claims Services (CSI - ********************), we take pride in being the most experienced provider of claims processing, administrative services, online reputation, consulting and customer support to the ********************** industry nationwide. With more than 15 years of experience, our expertise extends to literally every aspect of the business, from managing major moving companies to providing consulting and services in claims processing. 
  For guaranteed quality assurance, we serve as a liaison between the customers and their service providers *********************** Companies). We reach out to all customers after their move is concluded to assure customer satisfaction. We inquire about their needs being met, if not exceeded, providing them with a survey and collecting their input accordingly. Once we collect that information, should we discover the customer is in any way displeased or unsatisfied with the services theyve received we begin to seek resolution on behalf of their moving company, the responsible party. We understand how unforeseen, unfortunate events can take place so we focus on providing a hassle-free, convenient process for customers to file customer service complaints or ********************** for loss and damage when the unpredictable should happen.  
  Upon the submission of a claim and/or complaint by a customer, ****************************************************************** (CSI - ********************) collects information from both the carriers (moving company) as well as their customers in order to determine settlement amounts per the carriers legal liability as detailed in the carriers governing Bill of Lading and applicable tariff and in conjunction with federal law. Please note, while we regret when any customer is unsatisfied with the settlement rendered, please understand that Moving Claims Services (CSI - ********************) is not the responsible party for the outcome of the customer ********************. 
  We are not an insurance, moving nor repair company, we simply process claims/complaints. Therefore we cannot be held responsible for any actions taken by the customers service provider *********************** company).
  Upon reviewing the customers complaint it is CLEARLY not addressing our services and involvement in this process. Based on the information provided by the customer, their complaint is against the responsible party, which is their moving company NOT MovingClaims.com, which is the Claims processing company for their moving company. 
  Due to Moving Claims  being wrongfully accused, we request to have the above referenced complaint removed from our records, and transferred to the respective party who is responsible, as it proposes an undeserving threat to our reputation, considering the services we provide are not related to the customer complaint.
  Thank you for your time! 
  Customer Service Department