We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

ATVs

Partzilla.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.88

Average of 59 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Matthew M

    Date: 04/14/2025

    Received what I actually ordered and was quickly delivered to my house.

  • Ronald B

    Date: 04/12/2025

    I gave one star because there's no option for zero, twice I've paid extra for expedited delivery, twice they ripped me off, that's stealing no matter how you look at it, that'll be my last order with them and I'll make sure I let anyone else know that may do business with them

    Partzilla.com

    Date: 04/14/2025

    We have reviewed your two recent orders and found that there was indeed a delay with the carrier on both of these orders. Due to this, we have issued a full shipping refund on both orders. While one order did already have a partial shipping refund, we have refunded the remaining shipping on that order as well. Please allow up to 3-5 business days for the refunds to appear in your account. We sincerely apologize for the carrier delays you have experienced.

  • Corey C

    Date: 04/11/2025

    I absolutely love partzilla. They always have everything that I need and the best part is it’s OEM quality parts that you don’t have to worry about being some cheap knock offs. They sell high-quality parts with cheap shipping and in some cases free shipping. They have exceptionally fast shipping, I have purchased Lots of parts from them overtime and will continue to do so for the foreseeable future. This is an excellent company with high-quality staff. I’ve spoken to the Customer Service representatives multiple times and they’re always extremely helpful. I would not hesitate to always do business with this company.
    I have completely restored and rebuilt, multiple jet skis using OEM parts through Partzilla, and at the end of the day, it wasn’t even that expensive because I was able to order everything down to the last nut bolt and Washer that I needed, it saved me so much time and energy.

  • Russ C

    Date: 04/09/2025

    Had head bolts in stock for my ******** and fast shipping. Plus dealer couldn’t even get the head bolts

  • Karla H

    Date: 04/09/2025

    Parts shipped very quickly!
    Website easy to navigate.
    Will be utilizing this platform again

  • Rich M

    Date: 04/05/2025

    Ordered a part for my ***** ***** it was a perfect fit, and it was delivered in a timely fashion. Great company to order from.

  • Rick W

    Date: 04/05/2025

    This is the place to buy *** parts! Fast service, great communication and parts are in stock. Will be buying again, thank you Partzilla

  • Brad C

    Date: 04/05/2025

    A great website that is easy to navigate with reasonable shipping and competitive prices. Thanks for a good experience.

  • Mike H

    Date: 04/02/2025

    Paid for expedited shipping from Partzilla.com.
    Their 3rd party vendor shipped it ground.
    Before delivery, had them commit to issuing a return label because I was able to find a vendor who would provide next day delivery on the same part.
    Once the product did arrive, many days late, I used the pre-arranged return label.
    Once the product was returned to the 3rd party vendor, I received a refund for less than what I originally paid. Refund should have been for the total out of pocket cost of doing business with partzilla.com, which actually cost me more than just the cost of the part if you consider lost production because of non-delivery, rescheduling customers, and my customer trust/credibility factor. I will never purchase from partzilla.com again. I will purchase from a vendor who has control over shipping product and who I can trust will do right when things go sideways.

    Partzilla.com

    Date: 04/08/2025

    We have reviewed your order and show where your shipping costs were not refunded as when a part is returned, only the part and taxes are refunded. As a courtesy due to the timeframe the package was received, we have refunded your shipping costs. Please allow 2-3 business days to receive the funds back to your account. In the future, please reach out to us regarding any issues you may have as we have received multiple reviews on different review platforms, regarding your order.

    We offer multiple ways to reach out customer service team. You can reach us by phone at 229-584-0046, by text at 229-800-4096, by email at [email protected], or on our website by selecting the red message icon in the lower right-hand corner of your screen.

  • Luis R

    Date: 04/01/2025

    Parts where well packaged and shipping was fast. And partzilla prices are the best around thanks.

Partzilla.com is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.