Reviews

This profile includes reviews for Popeye's's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Popeye's has 512 locations, listed below.

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  Popeye's

  400 Perimeter Center Ter NE STE 1000 Atlanta, GA 30346-1234

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  Popeye's

  1635 Pleasant Hill Rd Duluth, GA 30096-4619

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  Popeye's

  2691 Windy Hill Rd SE Marietta, GA 30067-8612

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  Popeye's

  159 Cobb Pkwy S Marietta, GA 30060-9208

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  Popeye's

  PO Box 725489 Atlanta, GA 31139-2489

Review Details

• Review fromThomas M

  Date: 12/25/2022

  1 star
  Placed a pick up order on 11/13/22 for 64 $ of food. When arrived at home it was 11 pieces short, about 25 $ worth. I call that theft by a merchant. To far to travel to have it corrected for event needed for, 35 miles round trip. Have tried to call store, mail box full, corporate offices have shut their phones off; *****, ********************************* Tried their complaint # and only promises someone will contact me. Complaint # *******. Poor excuse of customer service, both reply to issues and filling orders.

• Review fromLaShon M

  Date: 12/21/2022

  3 stars
  I was given a Popeyes gift card for a Christmas gift and I found out that not all Popeyes honor the gift card. I was not able to use it while on vacation in *********. I am not able to use it at most locations in ******************. I was told by one Popeyes that different franchises do differently. I suggest that no one buy their gift cards.

• Review fromChe Andrew H

  Date: 11/14/2022

  1 star
  I was on the clock for door dash picking up an order from popeyes chicken on 11/13/22 between 8 and 8:30 I pulled up to the drive through window to get the order the manager that was on duty that night was very rude disrespectful I told her ma,am ur being very rude she started talking mess I told her that she was rude not only to me but other customers so she had 2 fountain drinks by the window she through both of them at me 1 hit me in the face she cursed me said f*** you I dont need your service. So I did the right thing called the police they talk with both of us. She admit she through 1 cup not 2. They ask to see the video she said she could not let the police see it she had no access to it. She was on the phone with another manager that was agreeing with her and taking up for her employee when the officer told her he coming back to see the video. He wrote her a ticket for criminal mischief and damaged that was done to my vehicle. And as I'm still talking to the police she comes out towards my mother recording and escalating it more her and another employee there. The officer told her get back and put that in the police report. The door dash is also going to file a complaint with her because I was picking up 2 orders for someone when the manager done this to me. The officer took pictures of the damaged she done to my vehicle. I have a case number to this so if anyone would like to call me about this I would be glad to talk with you. Thank you for your time I pray something is going to be done about this.

• Review fromKatie B

  Date: 10/29/2022

  1 star
  The manager was taking my order at the intercom, I didnt hear her so I said what to which she then repeatedly cursed and called me names because I didnt say excuse me, Im sorry- what did you say please. She told me she would physically fight me because she didnt care about her job.

• Review fromShannon B

  Date: 10/27/2022

  1 star
  I went through drive through service and received uncooked chicken I called for 3 days no answer within those three days I wrote corporate office they instructed me to go back up there they reached out to the manager Omear I drove back there day 3 and she was very rude told me next time I can ask for well done chicken... umm miss chicken is supposed to be cooked well done! This is not beef are you kidding me I didn't ask for medium rare.. I mean it was pink and red in the inside I've added a photo on ****** reviews also but I meant she act like she didn't want to replace the meal not good service and not professional or kind a simple meal replacement would've been nice is all I asked at the end of the day but to make the customer feel like it's there fault is not fair.

• Review fromYalonda F

  Date: 10/23/2022

  1 star
  I thought it was a good idea to patronize the new popeyes that opened up in ************, **** boy was I wrong I ordered a meal with wings only to get home and find I was given two pieces of white meat that I do not eat! Not only that but it was spicy I made it very clear that I wanted mild. I tried to call the location to see if they could do something to get it right but the phone rang twice and then hung up, I called another location to see if they had a different number only to be told No. I tried to give them a chance but I have been triggered

• Review fromBroderick H

  Date: 10/04/2022

  1 star
  Unexpected management and discrimination of *********** tapped a few ************* was part of the management training team but I was discriminated with a few other employees and customers also &;I didn't receive my last payment/paycheck and I have tapped when I last stepped away from work and it's been near a month waiting & trying to contact higher up ******************* don't want to seem as I am discriminating but I explained to the representatives I spoke &with I was not comfortable speaking to nor with them cause they also were from the manager of the store area of South America and my Phone log also shows where the manager would not answer my phone calls during a period of myself needing her assistance with a few co-workers that she knew I explained what truly was taking place, but it's been 2 incidents of my checks & payments, and this has put me a American Citizens in a few more binds

• Review fromKeeda H

  Date: 09/17/2022

  1 star
  Horrible service.. Wait time for drive thru is too long. Have a sign up that you are out of CHICKEN if you know people are waiting. My strawberry lemonade was disgusting! Waste of money, time, and GAS!!!!!

• Review fromJerri D

  Date: 09/05/2022

  1 star
  The Popeye's that's closest to ** is *******, **** it opened a year or two ago. Always had some problems but what happened yesterday took the cake. We went thru the drive thru. Order 12 piece thighs and wings only and a hush puppy shrimp special my granddaughter wanted. She said they don't have enough pieces of chicken. My husband asked can you cook it? She said how long it would be and we said fine. My husband went inside for something while we were waiting. He saw chicken piled up of all the pieces! Then we'd been waiting about 5 minutes an employee came out and asked what we ordered. My husband told him thighs and wings. He brought the bags out. I said check it because nothing makes me madder than getting home and orders wrong. He looked in the bags and said yeah everything is there. We got home and it was thighs and breasts! AND my granddaughters hushpuppy shrimp meal only had shrimp! NO HUSHPUPPIES! I went online to their website and the number for that store says that the customer has not set up the mailbox. You couldn't talk or even leave a message! I looked on line for reviews no reviews and no where to write a review. There's no way to contact corporate either. I'm still going to keep looking. The food was great! My husband and I drove across country to ********* to visit his mother. We hit every Popeyes we could find! I'll bet we ate Popeyes chicken 20 times! It was so good. There are good ones out there but not *******, **! I'm beginning to think corporate doesn't care with the website with no customer support, no place to write reviews and the number to that store not working. When they first opened I tried to call and it was a man's house that sounded sleepy . You couldn't tell anybody because you can't contact corporate. I guess they don't want you to contact them or the store. Usually there's a contact us at the bottom.

• Review fromBeauty1 L

  Date: 08/22/2022

  1 star
  I was in one in ************* minn Ave ne ************** I wanted some chicken tenders well done I kept telling the cashier she nod her head but I didn't see her tell person nothing but put the ticket on wall I I knocked on window and said can ya make sure then that's when a black lady jumped in got smart after the girl start getting smart and I said who u talk too she said u then called me a b**** etc I never everrrrrr had nobody play with me like that or disrespect me I wanted to beat her a** and lady cause they was wrong I report to corporate two other people was in their as well but left out I wanted my money back managwr was Spanish green shirt didn't do nothing I as sooooo upset he was trying control two women saying stuff to me a customer it was around ********* two black women sooo wrong will never come their again may delete camera footage from time today so upset