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Business Profile

Credit Card Processing Services

Atlanticus

Headquarters

Reviews

This profile includes reviews for Atlanticus's headquarters and its corporate-owned locations. To view all corporate locations, see

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Atlanticus has 18 locations, listed below.

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    Customer Review Ratings

    1.06/5 stars

    Average of 129 Customer Reviews

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    Review Details

    • Review fromShane G

      Date: 01/28/2023

      1 star
      The company told me to make a $700+ payment to my account and it would get me back to my $82 a month payment for next billing cycle. So I do. Wait for next billing cycle and my bill was not at the $82 amount. So I call and they tell me that that payment wasn't reflected on my account yet, and they base their minimum payment off ****% of your current balance. Which still didn't make sense because my current balance wouldn't of made my payment anywhere near $100. Needless to say. I feel like they just use a lot of bait and switch techniques and ultimately don't care about the customer(s). Overall I would never do business with this company again nor would I ever recommend them to anyone. Truly disappointed
    • Review fromRudranath M

      Date: 01/20/2023

      1 star
      The company uses bait and switch methods to extort money from customers. They say it is an interest free-loan for one year . But soon they begin to pile on "late payment" charges and add interest to the loan amount. It is a scam of the worst sort.
    • Review fromTiffany F

      Date: 01/20/2023

      1 star
      If I could give minus 5 stars I would I received a ***** credit last year I wanted to have my stomach tightened. I went for my evaluation but when it came down to have the procedure literally a day before I found out I have a large cists on my ovaries I called them I told them I would like to close my account because I have some health issues I have to get taken care of first I didn't want to keep paying for a card I wasn't sure I would be able to have. I paid 3 months payments. After about 3 months its coming up on my credit as I didn't call and make them aware I wanted the account closed for health reasons this was August of last year. As of December of 2022 I received an update from one of the 3 bureaus tht I was behind 4 months I contacted fortiva for them to tell me my account says I have ***** in credit available but my account was sold to galaxy and they couldn't help me and hung up in my face
    • Review fromPatricia S.

      Date: 01/02/2023

      1 star
      I can't click a star, they have lied, and keep making excuses why they can't send a refund through. I don't want a check because of what they have already done, I don't trust the check to be real. I will not recommend this company to anyone. Even my worst enemy'
    • Review fromReggie

      Date: 11/26/2022

      1 star
      ***** characters isnt enough to report this disgrace of a company. Long story short, combined with ******, who LIED and didnt tell me about Fortiva during the initial sale, have caused me to ruin 5 years of perfect, no missed payments over a mere $29 a month! They themselves give misinformation, for the first missed payment, was promised by them to be removed and it never was, then, though so-called precautions were supposed to be in place that I dont have enough characters to explain, to prevent this from happening in the future, didnt happen and I have experienced everything from NSF from my bank due to Fortiva waiting so long to withdraw the funds or withdrawing too fast resulting in inconsistencies that led to them being able to also on their end charge me late fees and chargeback fees resulting in my minimum payment NEVER being truly reflected and free money in their pocket. Ultimately, while paying for both a USELESS Retail Card you literally cant use for ANYTHING and an actual Fortiva Credit Card, ONLY the Retail Card with a minimum of $29 a month has now for a 3rd time over 8 months has caused me missed payments which I IMMEDIATELY corrected though the fault was due to their terrible glitchy app, their agents, and just poor business practices and broken promises and outright lies! It is a ripoff and has caused me great amounts of grief, depression, and impacted my life to the point I am going to take them to small claims court with the evidence I was smart enough to keep and document the details I cant include here! There is a correlation to my account and all the other reviews I see of both Fortiva and Vivint. They should be put out of business and be made to pay BILLIONS for the fraud they and their partners are causing. I advise to STAY AWAY and avoid both VIVINT AND FORTIVA at all cost!!!
    • Review fromMyriah M

      Date: 11/21/2022

      1 star
      Minimum balance is false. Charged late fee after **** was paid and company refuses to discuss charges
    • Review fromBaldomero I

      Date: 11/05/2022

      1 star
      I have recently opened a credit card account with fortiva with a $500 credit limit made couple of purchases online and made payments on time infact I have overpaid my balance via my bank checkings account that I linked to my card I had no issues with this company until today various purchases were made to my account that I myself did not make so I tried calling to dispute them but was left on hold over 9 times called again asked representative to speak to a manager and was put on hold for over 5 hours before they hung up on me so I didn't get not one explanation today I chose to contact them via customer support and was told that my account was closed on 11/03/2022 because it had gone delinquent I told them that various payments that I made had been credited to my bank account they did not once say a thing I let them know I was contacting them because I wanted to dispute some transactions that were made to my account with them and they terminated my online chat support
    • Review frombob t

      Date: 10/18/2022

      1 star
      on september 8 th i went to aspen dental in **************** **** to have some dental work done aspen filed for a loan for me to pay for the work that was done .in the process the finance company they put the loan through was a company called fortiva retail credit ,they are out of either ****** ***** or atlanta georgia i decided not to use them and the money was sent back to them except for a procedure that was done that i had to pay for and have and have sent one payment to them so i owe them ****** they keep sending me payment saying i owe them for the entire amount which is totally wrong i cant make them understand that money was sent back to them i was late making the first payment on october 11 because they didnt want to send me a paper bill they wanted me to make a payment over the phone which i NEVER DO FOR ANY BODY .this company seems shifty and not truthful even the office manager ************************* of aspen dental they seem sketchy in her opinion dont use this company every operator i have talked to has an accent and they dont know where their coporate office or even what state they are in ,and dont have any direct phone lines to the big bosses who run this company be for warned dont go through what i am still going through if i could i would give them 0 stars
    • Review fromBridget B

      Date: 09/26/2022

      1 star
      if i could leave 0 stars i would. Great card for the past two years but today they closed my account because i had a 0 balance, right after i paid the ***** yearly fee. i chatted with a customer service rep and they could only apologize and not refund my ***** payment. Payment was due 9/15/22 and paid on 9/15/22 and today 9/26/22 the account was closed. Mind you I paid the ***** fee before to keep the account open, but this year the decided to close my account. Very un-satisfied and i have contacted our attorney general!!!
    • Review fromMary O

      Date: 09/26/2022

      1 star
      They are scammers like vivint security system people, they were sent all the info for me getting scammed by vivint *** told them from the start I dont owe this they used a stamped signature on an easing too. They were sent lots of proof and I called them and they continue to ruin my credit. They work with vivint I have no card for this place on the last 4 digits come on a bill and thats bull they can ruin my credit over a scam citizens pay is just like them both I have no card for and ******** credit line for each I dont even have anything on them except where citizens sent a text and letter saying I was denied and someone put it Back on same day it was denied. I have the papers and text to prove it these 3 are apparently working together. I read alot of reviews the BBB needs to shut these people down . Why are they allowed to do this I read reviews from years ago and they are still scamming people. This needs to be looked at again all 3 scammed me together and Im not paying a ***** to these corrupt companies and I thought we had people who look out for this and stop it when it happening to so many!

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