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Business Profile

Credit Card Processing Services

Atlanticus

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Atlanticus's headquarters and its corporate-owned locations. To view all corporate locations, see

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Atlanticus has 18 locations, listed below.

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    Customer Review Ratings

    1.06

    Average of 129 Customer Reviews

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    Review Details

    • Kenneth S

      Date: 12/10/2024

      I wanted to use this card to make purchases from ******. ****** kept giving me an error that the card could not be charged. I called Imagine Credit and the representative said there was a temporary hold on the card for some reason and that he had released it. I tried again the next day and still received the same message. I called Imagine Credit again. This time the representative said that this card cannot be used in any form that saves card information for a further purchase. This is not stated anywhere in the materials I received from the company and is not listed anywhere on their website. Also, if this is true the first representative should have known this and told me the first time I called. So either the second representative is a liar, or the first representative is incompetent. Either way I do not recommend Imagine Credit.

    • Jeanne K

      Date: 12/10/2024

      Guilty of bait and switch...cardholder agreement clearly states variable interest based on prime rate. Prime has gone down .75% in last 3 months, not reflected in my APR. Also, across the board rate hike to 36% and membership fee of $159. **************** is on the hook for Fortiva's shenanigans. Repirted them.

    • Mary L

      Date: 12/10/2024

      **** *** called 5 times to pay my account off. They couldnt communicate English effectively. I couldnt get an email to confirm my pay off! They made me uncomfortable as if they were scamming me! They are ruining my credit! Stay away from this business to avoid the nightmare!

    • Nancy W.

      Date: 11/30/2024

      I actually give them a 0. I called a month ago to ask about and give them my correct banking information. The man I talked to told me not to worry because everything was fine. I kept asking are you sure. Today I got another email about it being late. I called again and they changed what I was told when I called the first time. I feel like they changed what he told me to blame me for not calling. It is hard to understand what they are saying because they are foreign. I want people to know how they treat their customers. I asked for my final bill and will be paying it totally off. I wont be using ****** ever again because they use this crooked credit company. People be aware of them and dont use them!

    • Brekela H

      Date: 11/22/2024

      The company is a scam and unethical. Had a credit card by them and always paid the balance off or made payments higher than minimum payment. Due to being a victim of hurricane ******, I simply forgot to make a payment. I had no power for 2 weeks, lost al my food, children lost all of their toys. Once I realize I missed a payment I called customer service to report the issue. The representative was rude but he said they had a program for victims of the hurricane where we did not have to pay for that month and all late fees would be reversed. Due to his negligence m, he never notated my account or enrolled me in the program. A month later they closed my account for none payment. When I explained the entire situation they seen I was telling the truth about the day I called but nothing they could due because of the representative negligence. Stay away from this company they are to eager to close an account and hurt your **********************. Representatives do not do their job and blame you in the process.

    • Jorell J

      Date: 11/19/2024

      They prey for people in hard times I was affected by the hurricane and now I am struggling to make payments on time they do not care as I have still been charged late fees and high interest fees I closed the account and will be paying them off worst credit card ever.

    • Brian S

      Date: 11/17/2024

      I had a line of credit converted to a credit card without my consent. ******* took a $4000 9% with a $1800 chart line of credit and moved it to a $2000 credit card with a 27% interest rate. Now my credit took a hit for no reason. I would never have opened my line of credit if I would have none this. Never again will I ever open a line of credit or do any business with this company

    • Gabrielle C

      Date: 11/15/2024

      ******** company!!! Predatory Lending practices!! If this company is financing anything of yours, RUNNNNNNNNNN don't sign on the dotted line!!!!

    • Cory B.

      Date: 11/11/2024

      DO NOT, I REPEAT DO NOT Do any Business with this Company. If you fall on hard times or have a sudden medical issue they WILL NOT WORK with you. I have made very effort there is to make my payment, it may not have been the minimum payment however I paid something. Then when I was able, shortly after that, I paid all the late fees and payment to get the account current. ******************** went behind my back and closed the acct. I have kept ****************** informed of my situation, and yet THEY CLOSED THE ***** I feel that is is so wrong. Other companies will at least work with you, NOT AT ASPIRE!!!!!!!!!!!!!!!!!!!!!!!!! NO THEY DONT, if you dont make your minimum payment, but a smaller one instead, THEY WILL CLOSE THE **** AND NOT NOTIFY YOU THEY DID THAT. I found out when I checked the balance that the acct was closed. So I contacted them again, and asked why. They said because the minimum payment wasnt made, I explained to them that this is what i could only afford then. Again, REFUSED TO WORK WITH ME. SO PLEASE, DO NOT DO ANY BUSINESS WITH THIS COMPANY, YOU WILL BE VERY SORRY

    • whitney s

      Date: 11/05/2024

      they charged me for purchases i never made and wouldnt allow a claim to be filed by me about these unauthorized transactions. I am very responsible about budgeting and after 16 years of credit cards without any overdrafts or late payments this company reported an overdrawn account on my report when it was due to fraud. despicable.

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