Reviews

This profile includes reviews for Atlanticus's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Atlanticus has 18 locations, listed below.

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  Atlanticus

  5 Concourse Pkwy STE 300 Atlanta, GA 30328-6101

  
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  Atlanticus

  PO Box 105374 Atlanta, GA 30348-5374

  
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  Atlanticus

  PO Box 23034 Columbus, GA 31902-3034

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  Imagine Gold Mastercard

  PO Box 136 Newark, NJ 07101-0136

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  FNBO Emerge

  PO Box 1249 Newark, NJ 07101-1249

Review Details

• Review fromSamantha B

  Date: 11/05/2024

  1 star
  ***************** I find myself navigating a particularly challenging and somewhat frustrating situation that has recently come to light. A few months ago, I received a communication from a creditor regarding a payment demand for an account I had officially closed some time ago ( October 2023). Although I had followed the proper procedures to close this account and believed everything was settled, the creditor is now insisting that I owe them money, and they have even imposed late fees, which feels unjust. This entire ordeal has turned into a puzzling conundrum, leaving me perplexed about the claims being made against me. To take a proactive approach, I've decided to escalate the matter by filing a complaint with the Better Business Bureau (BBB). I sincerely hope that this action will lead to a resolution in the near future. I firmly believe that open communication is essential in resolving disputes like this one, and I remain optimistic that involving the BBB will shed light on the legitimacy of their claims regarding my closed account.Then they said, "You can pay this amount, and then we can close the account." The communication that I received from them was a bill, and I called about it. They said, "Well, it's not close, so you have to pay this bill."

• Review fromJames R

  Date: 10/29/2024

  1 star
  Horrible credit card company and customer service. I recently started military benefits due to my service back in June 2024 and they had terminated them in September 2024. Now I have a bigger payment due in October, which I am late for due to the fact that they did not honor my military benefits. They were supposed to last as long as I am still active duty, which I am. I have already explained that to them and they still expect me to make the payments, as well as deal with the late fees even though they were the ones that screwed up. Absolutely horrible business practices. I will be paying this balance off and closing this account

• Review fromEd P

  Date: 10/25/2024

  1 star
  Fortiva Retail Credit are crooks. They are charging me $316 interest on defective furniture I purchased from Furniture Row in *********** instead of the lesser value furniture I ended up with after TWO sets of the defective item. I dont mind paying legitimate interest but should not have to pay it on something I dont even own.

• Review fromPAUL H

  Date: 10/18/2024

  1 star
  I would be very wary (an understatement) of this company. I financed a home product through ******* a few years ago and recent they opened up a $10,000.00 line of credit and sent a card to me without ANY approval. After reaching out to the company they said they sent an email (probably went to junk) and since I didn't respond it implied consent. I don't know what this company thinks is consent but in the real world a lack of response does in no way give you right to draw credit lines (or any consent for that matter). As an average consumer, I was absolutely floored that a company would do something like this and if it isn't outright illegal it should be. After talking with customer service at ******* they said there was nothing they could do and I had to keep the credit card and line of credit (willing to post emails from them to verify). Bottom line they single handedly opened lines of credit under my name and SSN without any consent and they can't fix it?Went through a third party to close the credit account since ******* stated they cannot close the account they opened without any consent. Unfortunately it affected my credit score but this situation would have never happened had ******* not opened unauthorized accounts.AVOID this business at all costs. In my experience they are the poster child of why the population doesn't trust the banking and credit industry.

• Review fromJohn D

  Date: 10/12/2024

  1 star
  Supremely shady business practice. I paid my account in full, and did not use the fortiva card for over a year, but was hit with a surprise annual fee that was not part of the original agreement. This type of business practice should be outlawed, as it is predatory and shady in nature. There needs to be a class-action suit brought against ******* and their parent company.

• Review fromDaisy M

  Date: 10/10/2024

  1 star
  Please stay away from this lender/credit card company.They prey on consumers and make money off you.Apparently I was charged several late fees and was only credited for 2 after doing business for so long. I feel insulted and ***** and ****** were no help at all. (Virtual team) Please keep away from them.I was due for payment each 5 of every month and they tried telling me I was 61 days behind ? They stressed me out and were not all helpful. This account is closed and they still continue to stress me out , please do better elsewhere.

• Review fromRenee J

  Date: 10/07/2024

  1 star
  Fortiva Retail Credit are thieves. My account is fully paid off and they charged me a ***** annual fee just to keep their card card in my wallet. I paid off my merchandise ahead of time so I'm done with the card there's no need for me to want to keep paying for a credit card with a closed account. This is wrong and stealing from the consumer on all levels.

• Review fromEbony W

  Date: 09/27/2024

  1 star
  I have had this card for a few years now. My balance is very low but for some reason my minimums are very high. I feel as though they are trying to get me to pay off my account so they can close it. My balance is only $164 no way my minimum should be $43. Last month it was double. I have reached out and no one seems to answer my questions only my minimum is what it is. If my account gets closed I am going to file a complaint. This is unacceptable.

• Review fromDouglas C

  Date: 09/25/2024

  1 star
  This Company is the worst. They have a bunch of hidden fees. I paid my bill on the due date. Come to find out because it take their system 24 to 48 hours. They charged me a late fee. DO NOT USE. DISTROY ANY CARDS YOUNGET FROM THIS COMPANY.

• Review fromDavid T

  Date: 09/23/2024

  1 star
  I purchased an instrument through ************* which was paid off quickly through Fortiva. They partner with *************. I paid off my balance and didn't think of it for another year. Suddenly got hit with a close to 100 dollar charge out of nowhere which they called a "service fee". Then because I found out about too late to pay it by the due date, I got hit with a late fee on top of it. Just paid 130 dollars for nothing other than their greed and small print dishonest business practices. This should be illegal. ***** this company at all costs! If you get a guitar with ************* pay it off fast and close the account immediately after you're through! Otherwise you'll get caught off guard too!