Complaints
This profile includes complaints for Equifax, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 7,076 total complaints in the last 3 years.
- 3,443 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:08/02/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have tried to contact Equifax about the inaccuracies of my account. I didn't have any late payments on this account. There are two Navy Federal accounts , JPMCB and ************* are charge offs on my account that don't belong to me.
Business Response
Date: 08/04/2022
EQUIFAX
8/4/2022
***********************
Better Business Bureau
RE:***********************, Case #********
Dear **************:
Thank you for submitting ************************* complaint on 8/1/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,
Sr. Consumer Relations SpecialistCustomer Answer
Date: 08/04/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************Initial Complaint
Date:08/01/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Equifax is reporting the wrong personal information, *********** account and one hard inquiry CNAC_AL106 on my credit. I have disputed this personal information and accounts and hard inquires with the credit bureaus and it came back verified I have since then ask for verification and haven't received it. Where are the documents that your company used to verify that you are reporting these accounts accurately? What is the name of the person in your company who verified the accuracy of this account? What documents did they use to verify them? Please provide me with the name of that individual, their company title, and telephone number as well as copies of the documents that they used to verify that this disputed item are being reported accurately. Please be further advised, I dispute the validity of the alleged accounts and personal information and hard inquires in its entirety. Further I request verification of the alleged accounts and personal information and hard inquires, including, the name and address of the original creditors, along with a copy of a signed contract with the creditor. You are illegally reporting alleged debts and money that I do not owe. As per the law, cease and desist all collection activity, including credit reporting. This agency is in violation of 15 U.S.C. 1692G. They were to notify me of this in writing 5 days prior, I was not. As the original creditor, only I can validate this Debt. I do not validate this debt. Therefore, the following accounts must be deleted from my report. I do not consent to e-***** or any means of automated verification.Business Response
Date: 08/03/2022
EQUIFAX
8/3/2022
***********************
Better Business Bureau
RE: ***************************** , Case #********
Dear **************:
Thank you for submitting Shaterrah Nixons complaint on 7/31/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,
Sr. Consumer Relations SpecialistInitial Complaint
Date:08/01/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On June 20, 2022 I sent out a certified letter # **** **** **** **** **** 22 to Equifax to investigate my inaccurate accounts. On June 28, 2022 Equifax received my letter. I,***** Lynrobles ******, consumer, and natural person, am aware of all rights that I have, and which are protected by The Congress under the Fair CreditReporting Act(FCRA). Equifax has violated my federally protected consumer rights to privacy and confidentiality under15 USC ****. Equifax has also violated my rights to a proper investigation under 15 USC ****i (5) (A) (i). Equifax failed to investigate my report within 30 days and has not given me my results of my investigation. Under these laws and my rights as a consumer Equifax is REQUIRED to DELETE these items! The following items are to be deleted immediately! These inaccurate accounts has caused my family and I financial hardship and has caused my great stress. Account: IQ DATA INTERNATIONAL Account number: **** Account: ********************** Mgmt Account number: xxxx Account: Crdt First Account number: x**Business Response
Date: 08/04/2022
EQUIFAX
8/4/2022
***********************
Better Business Bureau
RE:*********************** Case #********
Dear **************:
Thank you for submitting ************************* complaint on 7/312022 through the BBB Complaint Portal. ** their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,
Sr. Consumer Relations SpecialistCustomer Answer
Date: 08/04/2022
Complaint: 17649049
I am rejecting this response because:
This did not resolve anything. All they said was its under investigation. Yes, it is its been over 30+ days under investigation. This was the purpose of my complaint.
Sincerely,
***********************Business Response
Date: 08/05/2022
EQUIFAX
8/5/2022
***********************
Better Business Bureau
RE: ***********************, Case #********
Dear **************:
Thank you for submitting the consumer's rebuttal to our 8/4/2022 response. At this time, we kindly ask the consumer to allow the allotted time frame to complete the investigation. Once the consumer receives the results, they will contain the next steps to follow should the consumer still disagree.
Respectfully,
Sr. Consumer Relations SpecialistInitial Complaint
Date:08/01/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
All three of the credit bureaus have put an extreme strain on my families life. I have been denied jobs, cars, rental properties, lost finances, my lively hood has been destroyed all the way around. My character has been questioned which is holding my business back from growing which is not fair when they are breaking all the laws that congress has created to protect the consumer. All consumer reports shall be reporting accurate information in a fair manner. They have violated many of my rights as a consumer by reporting inaccurate information and falsified documentation knowingly that has caused a lot of trouble in my life in the last 12 monthsBusiness Response
Date: 08/04/2022
EQUIFAX
8/4/2022
***********************
Better Business Bureau
RE: ***************************, Case #********
Dear **************:
Thank you for submitting ******* Storrys complaint on 7/30/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.
Unfortunately, we are unable to initiate our investigation of the consumers concerns because additional information is required. In order to better assist with the consumers concerns, please have the consumer provide the account names, account numbers, specific concerns and items pertinent to his/her complaint or dispute. Please advise them to resubmit in PDF format.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Sincerely,
Sr. Consumer Relations SpecialistCustomer Answer
Date: 08/06/2022
I have attached the documents that should will assist with this matter. I need for them to remove this fraudulent, inaccurate information from my report immediately. Its unacceptable and has put a big strain on my life. I have been robbed of so much do to these violations that they have committed in the last year. I need it corrected fast! It has to stop today!Business Response
Date: 08/10/2022
EQUIFAX
8/10/2022
****** Brown
Better Business Bureau
RE: ***************************, Case #********
Dear **************:
Thank you for submitting ******* Storrys complaint on 8/2/2021 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation of the information was previously completed. The results were sent directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,
Sr. Consumer Relations SpecialistCustomer Answer
Date: 08/10/2022
Complaint: 17647638
I am rejecting this response because: The information that is included in the credit profile is in fact invalid, in accurate and has not been properly verified. Equifax SHALL do a proper investigation. They are not allowed to report anything on my consumer credit report without my consent. I have not given then any notice to add the information to why report which they have and it is not correct. I want it removed as its a violation of natural rights as a consumer. This is why they are being sued and on the news do the all the fraudulent acts that they are committing! They are some b****** and liars and I will be taking them to court for falsification of documentation!
Sincerely,
***************************Business Response
Date: 08/11/2022
EQUIFAX
8/11/2022
****** Brown
Better Business Bureau
RE: ***************************, Case #********
Dear **************:
Thank you for submitting ******* Storrys complaint on 8/2/2021 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation of the information was previously completed. The results were sent directly to the consumer.
Discharged chapter 13 bankruptcies will remain on the Equifax credit file for up to 10 years from the date filed.
Please be advised that the consumer report prepared by LexisNexis is entirely separate and different from a credit history report the credit reporting agencies have.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,
Sr. Consumer Relations SpecialistInitial Complaint
Date:07/29/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Hi there I would like to ask for assistance regarding the erroneous accounts that are continuously reported on my credit report, which is killing my *************************** Professional image. this bureaus failed to send any proof of their claim because they have none since this account has never even existed. Therefore, my only wish is to have them permanently remove the inaccuracies that Ive disputed from my credit file immediately.Business Response
Date: 08/02/2022
EQUIFAX
8/2/2022
****** Brown
Better Business Bureau
RE: ***** ***************** #********
Dear ***********************:
Thank you for submitting ***** Jeans complaint on 7/29/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.
In order to properly assist them, we will need additional information in order to verify their identification and current address. Please provide a legible photocopy of a valid document that shows your name, current address and complete social security number. Listed below are examples of documents that *** be provided as verification of their identification and current address: Current pay stub or W2 with complete U.S. social security number, valid social security card, Driver's license, rental/lease agreement/house deed, mortgage or bank statement, utility **** for gas, cable or residential telephone ****. Please submit documents in pdf format.
Unfortunately, we are unable to initiate our investigation of the consumers concerns because additional information is required. In order to better assist with the consumers concerns, please have the consumer provide the account names, account numbers, specific concerns and items pertinent to his/her complaint or dispute. Please advise them to resubmit in PDF format.
If they have any additional questions, they *** call ************** or they *** visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Sincerely,
Sr. Consumer Relations SpecialistCustomer Answer
Date: 08/03/2022
Hi there i appreciate your response but I believe that I have attached my disputes on my initial complaint. but I will reattached it here for your reference.Business Response
Date: 08/10/2022
EQUIFAX
8/10/2022
***********************
Better Business Bureau
RE: *******************, Case #********
Dear **************:
Thank you for submitting ***** Jeans complaint on 8/1/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,
Sr. Consumer Relations SpecialistInitial Complaint
Date:07/28/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Having problems establishing a line of Credit because Equifax has some kind of an alert on my credit profile that no one can seem to find. I'll been dealing with the situation for a yr now. Each time only getting hit with an inquiry on my profile with no action being taken. I will attach the letter I received from Chase Business Card services related to this matter.Initial Complaint
Date:07/28/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I got a pre-approval for a mortgage, found a house and did a deposit, but now I can t close the deal because Equifax messed up my report and my husbands report. A am desperate because I can lose my deposit and be sued by the seller.I already waited for 15 business days and another 48h but nothing was done.Our investigation numbers are ******* and ******* Help me please, I dont want to look for a lawyer to take care of it.Business Response
Date: 08/15/2022
Hi **********************,
Please note that revised copies of your credit file (for you and your husband) have been faxed to ***************** to the attention of ***************************** at fax **************.
Should you need further assistance, please feel free to reach out to me.
Thank you
Have a great day
*****************************, Relations avec les consommateurs, Consumer Relations, Equifax ****** Co.
7100 **************************************************************** 0A3
Bureau/ Office: ************/ 800-487-7529 ext. 4938171
Initial Complaint
Date:07/28/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Equifax reporting information on my credit report and I have disputed these accounts and inquiries several times and I have yet to receive any validation of owing this debt. I have tried calling asking for information and was met with hostile customer ********************** reps and they weren't able to provide any information in regards to these accounts or inquiries I'm asking Equifax to provide how these accounts and inquiries were validated which is required per FCRA to validate a debt. Per FCRA if Equifax can't provide a signed contract any information being provided to any credit reporting agencies must be deleted. Equifax is using electronic verification which does not provide any form or source of verification as to the information being reported on my account. I have spent hours calling and disputing accounts and inquiries and Equifax is refusing to provide any method of verification. How can these items continued to be verified if their isn't any signed contracts being provided or any documents to support what's being provided. I haven't given any authorization for any inquiries on my credit report. ***************** ************** *************** *************************** ***, ************* CBNA, One Main, One MainInitial Complaint
Date:07/27/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Error as shown in my pictures. They are reporting I have had recent missed payments as shown as 0 months since last missed payments. The other image is TransUnion which has it accurate at last missed payment being 3 years 5 months. Nothing on my report had changed and no payments have been missed. When I tried to contact them they didnt listen to my complaint and kept trying to get me to reference previous disputes.Business Response
Date: 07/28/2022
EQUIFAX
7/28/2022
***********************
Better Business Bureau
RE: ********************* Complaint ID: ********
Dear **************:
Thank you for submitting ***********************' complaint on 7/26/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.
Unfortunately, we are unable to initiate our investigation of the consumers concerns because additional information is required. In order to better assist with the consumers concerns, please have the consumer provide the account names, account numbers, specific concerns and items pertinent to his/her complaint or dispute. Please advise them to resubmit in PDF format.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Sincerely,
Sr. Consumer Relations SpecialistInitial Complaint
Date:07/27/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have filed several disputes pertaining to three credit inquiries on my Equifax credit profile. In the initial dispute filed with complaint ID ********** on 05/01/2022, Equifax sent me dispute results that stated the three inquires were DELETED. After reviewing my credit profile I realized the three inquires were still there. I then filed a complaint with CFPB, complaint ID **************, and on 6/30/22 Equifax also responded saying that they Deleted the three inquires. The three inquires Im referring to are as follows CBNA Inquiry: Oct. 27, 2021 THD/CBNA Inquiry: Jun. 23, 2021 CITIBANK NA,WAYMC Inquiry: Nov. 03, 2020Business Response
Date: 07/28/2022
EQUIFAX
7/28/2022
***********************
Better Business Bureau
RE: ***********************; Case #********
Dear **************:
Thank you for submitting ***** Princes complaint on 7/26/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that a review of the information was completed. The results were sent directly to the consumer. Please allow 7 to 10 business days for delivery.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,
Sr. Consumer Relations SpecialistCustomer Answer
Date: 07/28/2022
Complaint: 17628747
I am rejecting this response because:Equifax has on multiple occasions sent me confirmation that all three of the i quotes were deleted, however they still appear on my profile. Secondly, I know that according to FCRA I have the right to an investigation that provides proof from the creditor that there was in fact a proper investigation were factual information was proven to be or not to be mine. Equifax has not provided me with any proof that there was a proper investigation. Thirdly, I also know that according to FCRA a credit reporting agency is not allowed to put any information on my profile that was said to be deleted under their own decisions and that intact the only way the information could have been added back to my profile is if the creditor has furnished proof of the item. Equifax has already on multiple occasions claimed to have deleted the inquiries which leads me to believe that they did not perform a proper and factual investigation of the inaccuracies.
Sincerely,
***********************Business Response
Date: 07/29/2022
EQUIFAX
7/29/2022
***********************
Better Business Bureau
RE: ***********************; Case #********
Dear **************:
Thank you for submitting ***** Princes complaint on 7/26/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that a review of the information was completed. The results were sent directly to the consumer. Please allow 7 to 10 business days for delivery.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,
Sr. Consumer Relations SpecialistCustomer Answer
Date: 07/30/2022
Complaint: 17628747
I am rejecting this response because:
I received their correspondence today in the mail. I was sent and investigation dispute results, confirmation #********** dated July 14th. The investigation results I received states that the three inquires I disputes were deleted. However, upon receiving my credit profile today 7/30/22, the same three inquires are still reporting to my credit profile. I have attached photo scans of the investigation results that state the inquires were deleted. I was want actual resolve with this situation and Equifax is not properly handling my case, the investigation or my personal information. This is a violation of my consumer rights and want something done about it.
Sincerely,
***********************Business Response
Date: 08/04/2022
EQUIFAX
8/4/2022
***********************
Better Business Bureau
RE: ***********************; Case #********
Dear **************:
Thank you for submitting ***** Princes rebuttal complaint on 7/30/2022 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that a review of the information was completed. The results were sent directly to the consumer. Please allow 7 to 10 business days for delivery. We apologize for any inconvenience this may have caused.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,
Sr. Consumer Relations Specialist
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