Reviews

This profile includes reviews for Edible Arrangements (Headquarters)'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Edible Arrangements (Headquarters) has 24 locations, listed below.

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  Edible Arrangements (Headquarters)

  980 Hammond Dr STE 1000 Atlanta, GA 30328-8187

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  Edible Arrangements (Headquarters)

  3130 Sugarloaf Pkwy Lawrenceville, GA 30045-9461

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  Edible Arrangements (Headquarters)

  1240 Highway 54 West Ste 501 Fayetteville, GA 30214

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  Edible Arrangements (Headquarters)

  Alexandria, VA 22315-3630

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  Edible Arrangements

  3794 Pepperell Pkwy Opelika, AL 36801

Review Details

• Review fromSusan o

  Date: 06/17/2025

  1 star
  On June 11th 2025, I placed an online order with this company and ordered a bouquet of flowers for my sister's birthday, They delivered them to the wrong address, when she did have to go and get them, she brought them home, opened the box, put them in a vase and took a picture and sent it to me, I was embarrassed and ashamed, the flowers were dead, they weren't even what I had ordered, What I had paid for the flowers was expensive, I have called this company many times left my name,phone number, and message and no one is returning my calls, If I could give them zero stars I would, This is a **************** they steal your money, and give you very poor merchandise, if this is how there flowers look, I'd hate to see what there fruit and chocolate would look like. BEWARE OF THIS COMPANY.

• Review fromJacqueline F

  Date: 06/02/2025

  1 star
  On May 29th, I placed an order intended for delivery on May 30 for my ailing niece who is suffering from COVID. The delivery instructions specified that ****** **** should be contacted on her cell phone prior to the delivery. However, on May 30, around 5 PM, I received an email stating that the arrangement had been left at the residence. Regrettably, no one reached out to ****** to notify her of this, leaving the arrangement vulnerable to being picked up by passersby or neighbors. I reached out to Store #*** regarding Order # and left multiple voicemail messages. As of June 2, I have yet to receive any response from Store ***, nor have I been offered an apology for their apparent lack of professionalism and common courtesy. **************** should be a top priority for Edible Arrangements, as without it, there would be no customers. I am formally requesting a full refund of $67.82 at your earliest convenience. A very dissatisfied customer.

• Review fromLisa C

  Date: 05/12/2025

  1 star
  This ******* location is not helpful. They would not return any calls (5 attempted with messages). They did not deliver what I ordered! Did not deliver in a timely manner (as requested). The employees were unprofessional and did not seem to know what they were doing. I am filing a BBB complaint but I see they are not accredited with them. I just don't want anyone to go through what I did. Hopefully a change can be made. If this is. franchise, it should be reported to headquarters.

• Review fromjustine c

  Date: 03/06/2025

  1 star
  I am posting a letter mailed to headquarters since the store located in ************* has not responded nor have I rec'd a refund. To Whom It May Concern:This is a letter of complaint and request for a refund of a purchase that was never successfully delivered on 2//8/2025. On February 8, 2025 an order was placed for delivery to **************************** It was not delivered. This was a birthday gift for my daughter. She was approached outside her building by an **** person asking if she requested **** delivery and she naturally said No. This was a gift from your store Edible Arrangements NOT from ****. Can you please explain why an **** person was delivering your product? And why was this not conveyed to me as part of the delivery orders? When my daughter turned him away, he would not tell her what he was delivering and left. She was confused and when I talked to her she called the store to explain that there was a misunderstanding. She was told that the manager would call her back and decide on what to do!Needless to say, no one called us back to explain or help in this delivery. Your store has kept my money even though the product was not given. I have called and left messages at the store. I have filled out your Order Inquiry several times and never was given a solution or a follow up. This experience has been frustrating, time consuming and a big LOSS of money. Your company has not complied to its standards nor has even attempted to assist in any resolution, I have included my emails and this is what is still on my bank statement: ************************ ********************************************** on Feb. 10, 2025 Edible arrangements will not be an option for me, my family members, my friends nor my co-workers. I will consistently be telling my story so people will be aware of the neglect and unprofessionalism this companys reputation carries.

• Review fromRebecca K

  Date: 03/01/2025

  1 star
  I bought a fruit platter and two bags of gummy bears for my grandkids yesterday. I paid extra to have it delivered within the hour. My daughter lives close to the local Edible Arrangements store, so I figured it was worth the extra to make sure the kids received it before their afternoon nap time. It was Not delivered within the hour. I sent an email stating I want my money for the extra I paid credited to my credit card. I have heard Nothing from corporate or the local store. Fruit was good. Gummies ok. Definitely Not Spending Time or Money ordering from there in the future. Someone could have refunded my delivery fee, I wasn't looking to get the whole order free.

• Review fromMario I

  Date: 02/19/2025

  1 star
  Unhappy customer! They dont deserve even one star! But I had to fill it in or I wouldnt get my message out! I wanted to inform you that I was not pleased with this $124.29 dollar order I placed for the following reasons ;1. The order was guaranteed delivery for Feb 14th Valentines Day. 2. It didnt arrive until this afternoon Feb 15th. 3. The fruit plate was wet on the bottom of the container which made the fruit slimy especially the chocolate covered strawberries.4. Once we bit into the chocolate covered strawberries they tasted old and mushy. The grapes were old as well. 5. The flowers I ordered had some old flowers and they were moldy. 6. One of the cheese cakes seemed to have someones finger dipped into it. I bought this gift for my wife for Valentines Day and I felt disappointed due to all these points I have made above. This was not what I was expecting from your company. I expected better quality . I spent a lot of money for this order. I am an unhappy customer for ever!

• Review fromChris D

  Date: 02/15/2025

  1 star
  Did not get what i payed for. Have contacted the company but can not get a response. Will not use this buisness again.

• Review fromCharmain C

  Date: 02/14/2025

  1 star
  I recently placed a *********** Day order for my daughter, who is currently away at school. The order was submitted at 10:39AM, and later that day at 9:53 PM, I received a notification stating, "Mckenzy is approaching with your order from Edible Arrangements. Your Dasher will hand the order to you." I promptly called my daughter to inform her of the impending delivery.However, after waiting for 15 minutes without any delivery, I took the initiative to track the order. To my dismay, I found a message indicating that the delivery driver had attempted to deliver the order but was unable to reach us. The message advised contacting the store to arrange for another delivery. I would like to note that I never received a call from the driver, and I attempted to reach out to them several times between 9:45 PM and 10:05 PM, unfortunately without success.*********** Day is meant to be a special occasion, and I was hopeful that Edible Arrangements would add joy to my daughter's day. Regrettably, this experience resulted in disappointment. Throughout the day, I also made multiple attempts to contact the store between 10:03 AM and 10:06 PM, but was unable to connect with anyone. Additionally, I reached out to customer service online at 3:00 pm and received an email indicating that someone would follow up with me.Based on this experience, I have decided that I will not be placing any further orders with Edible Arrangements in the future.

• Review fromAshley S

  Date: 12/10/2024

  1 star
  The store in *********, ** delivered an arrangement that looked absolutely nothing like the picture that was provided on their website. The arrangement was completely bare and didn't include half the flowers shown. It looked like a child had put it together. I spoke to someone at the store FOUR times and they keep telling me a manage will call me back but haven't heard from anyone in a matter of weeks. The website states 100% guarantee yet they do not uphold that at all. Their rating on here is an F. When will someone step up and do something??? This business is a complete joke.

• Review fromJanet M

  Date: 12/03/2024

  1 star
  Run far away from this location! I pre ordered an arrangement and when I went to pick it up two days later, the store was closed and it was 1pm. There was a lock on the door on the outside. I left voicemails asking what happened as I scrambled to find somewhere else to create something for my event. Received a voicemail the next day saying they would like to process my order now. Um, no, my event was over. I left another voicemail. The next day, I went back to the location and found it still closed. Left another voicemail. Called corporate and they were wonderful and refunded my credit card. ********* my concern that the website let me select this location and pick up time at a business that seems to be a scam - take money, no product. Corporate said they would investigate. Buyer beware - if you select the **********, ** location, you will regret it!!