Reviews

Review Details

• Review fromjoe d

  Date: 11/10/2023

  1 star
  Terrible stream quality, it was twitchy and voices were very lagged. Not a good company.

• Review fromDeb C

  Date: 11/09/2023

  1 star
  Attempting to watch a playoff game and it isn't broadcasting more than half the time. We are sitting here watching a circle go round and round and round and round!!!!No one likes being charged a monthly fee and not receiving what we pay for.

• Review fromgreg g

  Date: 11/07/2023

  1 star
  DO NOT, DO NOT, DO NOT pay for this ridiculous application. The product is worse than you can imagine. The games are very limited and the games that are broadcast are with the worst possible viewing experience. The camera does not follow the play, the camera is often pointed right in to the sun, the camera wanders as if totally uncontrolled and overall, you would be way bet off with a radio broadcast as if we were in ****. ABSOLUTE WASTE OF MONEY AND TIME. Can't believe they are still allowed to be in business. They take one year subscription in advance and refuse to refund despite failing to provide anything close to a viable product. SCAM.

• Review fromSteve M

  Date: 11/03/2023

  1 star
  We were required to purchase a subscription in order to watch a high school football playoff game. The video feed was terrible. They did not stream any audio, so the only sound was crowd noise and a muffled version of the announcers commentary. In addition, the scoreboard and clock icons at the bottom of the screen were not functioning, so it was nearly impossible to follow the game. We submitted an online ticket, but they never resolved the issue. DO NOT waste your money!

• Review fromDeb H

  Date: 10/29/2023

  1 star
  Absolutely horrible company!! My sons basketball team sent a link to watch a game and I signed in once at $10.99 for the month to watch game. Instead, I began being charged for a monthly subscription that I never agreed to! We did not look for charge and it went under our radar for a LONG time until I canceled today! If you sign on to this network, be VIGILANT to make sure you arent scammed into a subscription. Check your credit card for NFHSNTWRK. They obviously make the language so you have no idea that you are buying into a subscription and hope that people dont check. SHADY BUSINESS!! Shame on you NFHS NETWORK!! Absolutely shameful and no phone contact to resolve. I have never been SO angry about company!!!!!!!!!!!!!!

• Review fromkathleen S

  Date: 10/26/2023

  1 star
  Do not waste time or money. Paid for subscription for girl's volleyball regionals...they only hand pick a few to watch. Of course, our small school was not one of them. Terrible app; and not totally honest. They do NOT livestream all games.....warning!! Run Forest Run!! Oh, and of course they do NOT have a phone number to contact them!! HOw convenient. Something needs to be done about this app!

• Review fromJulie C

  Date: 10/12/2023

  2 stars
  Were paying for this app and its horrible. It keeps blipping out during every play of the game and restarting. Very frustrating

• Review fromK T M

  Date: 10/01/2023

  1 star
  I was at my wits end with NFHS Network having camera/technical issues week after week and when I complain to them NOTHING IS DONE. I was not aware of how many people experienced the same frustration as me until I came to the BBB and see so many complaints similar to mine. Whats truly odd is that the problems have gotten worse over the three three or four years I have had a subscription. I thought with time, they would work out the wrinkles and have things working smoother with each passing year. Instead, they digress. Furthermore, their customer service is abysmal. They always ask for specifics to the game you were wanting to watch and then you waste time providing details only to get the following email EVERY TIME YOU FILE A COMPLAINT.****** (NFHS Network Subscribers)Sep 30, 2023, 9:40?PM EDT Hello, Thank you for reaching out to us. We apologize for the inconvenience. This error has been reported to the appropriate team so that they can work to identify and resolve these issues. NFHS Network **************** Finally, ********************** has a lot of gall to charge $11.99 per month when they cannot get their technology to work. The shouldn't be charging more than $5.00 a month *** until they get their systems in order. They are scam artists promising games the know will have technical problems. Why aren't they checking and double checking the cameras/sound/on screen scoreboard (which NEVER SHOWS A SCORE) days and hours before the game begins to work out any issues. NFHS Network is WORTHLESS!!!!!!

• Review fromEddie H

  Date: 09/26/2023

  1 star
  This network has camera that does not work, and when you file a problem with the game, nothing is done. I have file five complaints about the cameras and nothing has been done. The next game the cameras are still the same. We live in another state and paid for this network to try and watch our grandchildren games, but are unable to do so.

• Review fromJeff D

  Date: 09/23/2023

  1 star
  After 2 years I have finally had enough of NFHS Network and have cancelled my membership. Trying to watch football and wrestling is a joke. While trying to watch football the games were blurry, fuzzy, camera pointed in the wrong direction. Camera was not focused in on the play or players. Scoreboard - Time hardly ever worked - I can't recall all the other problems I had but the last straw was I had 2 windows of the game while showing these little figures playing football. What's up with that. I had to use a magnifying glass to watch the game. While trying to watch my nephew wrestle how can you mess up 2 guys on a mat? I will tell you - The worst was when the camera was showing only the scorekeepers. Other times I could only see the ankles of the wrestlers or the referee. There were times where I could only see 1/3 of the mat and the guys would wrestle on the other side of the mat and they never came into view. Blurry screens here as well as no score was never given. The *** IS USELESS-Let me say - the *** DOES NOTHING FOR ME. NO COMPENSATION - No calls - no text - You may get some generic email but what good does that do when you try to watch an event and there is no way to watch what you pay for. Calling the 800 number is useless - NO CUSTOMER SERVICE - What a JOKE! You should be investigated for no providing the service you declare you give - because you don't give a proper service - Frustrated doesn't say enough about how I feel. You need to have someone support your so called business on the phone so someone could resolve these problems REALTIME as a *** or EMAIL does nothing - I would not purchase this product if I were you - unless you want to see one-third of the events you want to watch.....